Platinum Plumbers
London
Checkatrade member since 20165
Services
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Merchants
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Thermal Dynamics
- Underfloor Heating Installation
- Underfloor Heating Repair
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
Customer Reviews
Write a review10 /10
Based on 3 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (90)
10 Underfloor heating diagnostic
Posted 02 January
Some of my underfloor heating zones are not heating up, when I check the manifold the flow rate is at 0. But I cant adjust it at all, additionally the actuators on the return valve don't seem to be opening when I adjust the thermostat. They came out the next day and managed to diagnose the issueVerified reviewerJob location: E1610 Fitting replacement boiler
Posted 20 November 2024
Excellent service from Platinum. Our boiler broke so we called them. Rob came out quickly and gave us a fair estimate for the work. Sam did the boiler replacement and system flush. Lots of good points about this experience — they arrived when they said they would, did the job thoroughly and neatly, cleaned up after themselves and were very pleasant people. We’ve already recommended them to a friend and will pass their details on to others. Thank you, Platinum!Verified reviewerJob location: SE210 Fixing leak
Posted 01 September 2024
Very good service. They came when they said they would, fixed the problem within an hour, and charged the price quoted. All round, a good experience. And the two guys who came were very polite.Verified reviewerJob location: SE1810 Toilet leak
Posted 23 February 2024
The plumber came today explained clearly what he was going to do. Fitted the new part. Explained other options as toilet filled slowly. Fixed leak all good very helpful and I would recommend them.Verified reviewerJob location: SE1810 Plumbing
Posted 22 February 2024
Job location: SE7I received a visit to identify a problem with my central heating system. A thorough investigation was carried out and work will be done next week. Very good service provided so far . Would recommend.10 Annual Service of Combi Boiler
Posted 20 December 2023
An efficient and effective annual service was carried out on our Combi Boiler. A welcome reminder was previously provided by the office, and Rob arrived on time and was professional, courteous, friendly, and helpful throughout the visit. Rob is always highly communicative and provided full details of the work to be conducted. The work area was left tidy and clean. I have used Platinum Plumbers for many years and strongly recommend them.Verified reviewerJob location: SE17
Photos
Company Info
Owner
Mr Rob Aitken
Ltd Company
9 years on Checkatrade
VAT Registered
Yes: 876810588
We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent, we were formed in 1998.
We are Gas Safe registered plumbers (reg no. 199604) and have been providing reliable heating, plumbing and bathroom-fitting services across London and North-West Kent for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.
We are committed to ensuring our team are up to date with current regulations as well as being trained in the values of our business. This means that when you choose Platinum Plumbers, you can be assured of a professional, safe, compliant and efficient service.
Nothing is too much trouble for Platinum Plumbers. Our primary focus is you, the customer, and we promise that our team will go to great lengths to ensure you are completely satisfied, every time. You will have a single point of contact throughout to ensure you enjoy a prompt, efficient and courteous service.
We also promise that you will only ever pay the right price for the right job. Our pricing is completely transparent and our quotations are always free, as is our advice.
We invest in the future of our company, and our local area, by embracing apprenticeships or career changes. At any one time, we will have at least one apprentice working with one of our teams and we are committed to ensuring that we contribute to their development through sharing our knowledge whilst supporting them through college training.
What’s more, we do our best to make Platinum Plumbers a great company to work for – we respect our employees and the lives that they have outside of the workplace and believe that this contributes to a great team spirit and an environment where we place our customers’ needs before our own.
This is some of the work we undertake:
- Boiler installations, servicing and repairs
- Power flushing
- Magnetic filtering
- Leak detection (gas and water)
- Thermostatic valves
- Radiator installation
- Pipework repair and replacement
- Gas safety checks
- Complete system upgrades
- Boiler fault finding
- Blocked sinks
- Tap repair and replacement
- Burst pipes and intermittent leaks
- Pipework replacement
- Immersion heaters
- Airlocks
- Leaks
- Overflows
- Unvented cylinders
- Leak detection (gas and water)
- Garden taps
- Hot water cylinders and tanks
- Plumbing in kitchen appliances
- Gas cooker / hob installation
- Stopcocks
- Pumps
- Immersion tanks
- Radiator replacement
- Saniflo installation
- Shower and bathroom installations
- Toilet repair and replacement
- Water softener installation
- Water tanks
This trade passed up to 12 Checkatrade vetting checks
Member since 2016
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