Trade cover image

Platinum Plumbers

9.89/10

London

Checkatrade member since March 2016
10

Services

  • General Plumbing
  • Underfloor Heating Installation
  • Radiator Installation
  • Water Supply Pipe Repairs
  • Thermal Dynamics
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Merchants
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Underfloor Heating Repair
  • Water Pumps Repair

Customer Reviews

Write a review

9.89 /10

Based on 3 reviews over the past 12 months

Quality of work

9.67

Reliability

10

Communication

10

Reviews (93)

  • 10

    Superb bathroom renovation

    Posted 22 April

    I can't praise Platinum Plumbers highly enough. They ripped out the old bathroom, including the plaster down to the brickwork on the two outside walls, fitted insulated plasterboard, re-plastered & painted, installed new tiles, radiator, heated towel rail, bath & shower unit, heat recovery ventilator, basin & WC unit, illuminated mirror & wall hung cabinet. The boss is thoroughly professional, caring & honest. The guys who did most of the job are incredibly hard working. They motored through the work faster than I thought possible & cleaned up after themselves at the end of each day.
    Verified reviewer
    Job location: SE4
  • C S
    10

    Great job

    Posted 10 April

    Excellent job by Sam and very quick response to the plumbing issue we had by Rob and the team. Highly recommended.
    Verified reviewer
    Job location: SE3
  • 9.67

    Bathroom fitting

    Posted 06 June 2025

    Project management and communication were excellent. Work completed efficiently and on schedule.
    Verified reviewer
    Job location: SE23
  • 10

    Underfloor heating diagnostic

    Posted 02 January 2025

    Some of my underfloor heating zones are not heating up, when I check the manifold the flow rate is at 0. But I cant adjust it at all, additionally the actuators on the return valve don't seem to be opening when I adjust the thermostat. They came out the next day and managed to diagnose the issue
    Verified reviewer
    Job location: E16
  • 10

    Fitting replacement boiler

    Posted 20 November 2024

    Excellent service from Platinum. Our boiler broke so we called them. Rob came out quickly and gave us a fair estimate for the work. Sam did the boiler replacement and system flush. Lots of good points about this experience — they arrived when they said they would, did the job thoroughly and neatly, cleaned up after themselves and were very pleasant people. We’ve already recommended them to a friend and will pass their details on to others. Thank you, Platinum!
    Verified reviewer
    Job location: SE2
  • 10

    Fixing leak

    Posted 01 September 2024

    Very good service. They came when they said they would, fixed the problem within an hour, and charged the price quoted. All round, a good experience. And the two guys who came were very polite.
    Verified reviewer
    Job location: SE18

Photos

Company Info

Owner

Mr Rob Aitken

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 876810588

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent, we were formed in 1998.

We are Gas Safe registered plumbers (reg no. 199604) and have been providing reliable heating, plumbing and bathroom-fitting services across London and North-West Kent for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.

We are committed to ensuring our team are up to date with current regulations as well as being trained in the values of our business. This means that when you choose Platinum Plumbers, you can be assured of a professional, safe, compliant and efficient service.Nothing is too much trouble for Platinum Plumbers. Our primary focus is you, the customer, and we promise that our team will go to great lengths to ensure you are completely satisfied, every time. You will have a single point of contact throughout to ensure you enjoy a prompt, efficient and courteous service.We also promise that you will only ever pay the right price for the right job. Our pricing is completely transparent and our quotations are always free, as is our advice.We invest in the future of our company, and our local area, by embracing apprenticeships or career changes. At any one time, we will have at least one apprentice working with one of our teams and we are committed to ensuring that we contribute to their development through sharing our knowledge whilst supporting them through college training.What’s more, we do our best to make Platinum Plumbers a great company to work for – we respect our employees and the lives that they have outside of the workplace and believe that this contributes to a great team spirit and an environment where we place our customers’ needs before our own.This is some of the work we undertake:

  • Boiler installations, servicing and repairs
  • Power flushing
  • Magnetic filtering
  • Leak detection (gas and water)
  • Thermostatic valves
  • Radiator installation
  • Pipework repair and replacement
  • Gas safety checks
  • Complete system upgrades
  • Boiler fault finding
  • Blocked sinks
  • Tap repair and replacement
  • Burst pipes and intermittent leaks
  • Pipework replacement
  • Immersion heaters
  • Airlocks
  • Leaks
  • Overflows
  • Unvented cylinders
  • Leak detection (gas and water)
  • Garden taps
  • Hot water cylinders and tanks
  • Plumbing in kitchen appliances
  • Gas cooker / hob installation
  • Stopcocks
  • Pumps
  • Immersion tanks
  • Radiator replacement
  • Saniflo installation
  • Shower and bathroom installations
  • Toilet repair and replacement
  • Water softener installation
  • Water tanks

This trade passed up to 12 Checkatrade vetting checks

Member since March 2016

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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