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Phoenix Cleaning

9.83/10

Poole, Dorset

Checkatrade member since December 2022

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Services

  • Carpet Cleaning
  • Upholstery Cleaning
  • Emergency Carpet and Upholstery Cleaning Service

Customer Reviews

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9.83 /10

Based on 113 reviews over the past 12 months

Quality of work

9.77

Reliability

9.88

Communication

9.83

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly, and punctual service, often highlighting the excellent results on carpets, upholstery, and ovens. A small number of reviewers reported that the outcome of the job did not fully meet their expectations.

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Reviews (208)

  • Adriana C
    9.67

    professional carpet cleaning

    Posted 2 days ago

    the response to the job advert was super quick and I was very happy with the service. Luis was very polite and professional. He offered to move the furniture as well and the work was completed to a high standard.
    Verified reviewer
    Job location: PO16
  • 9.67

    There’s life in the sofas yet!

    Posted 5 days ago

    My sofas must be 8y old and not professionally cleaned before 🤢. Honestly thought they might be beyond salvation 😂 Prompt reply to my Facebook request for a quote. Quote was reasonable and had prompt availability. Were able to add cleaning the stairs /landing carpet on the day (hadn’t thought about it til they arrived). Did the work quickly and cleanly and sofas live to be spilt on another day 🙌🏻 Will definitely use again (in less than 8 years)
    Verified reviewer
    Job location: BH17
  • 10

    A professional job done promptly and efficiently

    Posted 23 October

    The operative arrived on time, was professional and efficient. He took the time to explain the process and showed me how he was going to achieve the end result. He then showed me a photograph of the cleaned gutters -all in all very satisfactory..
    Verified reviewer
    Job location: SO41
  • Cliff P
    4.33

    Blocked gutter

    Posted 19 October

    My blocked gutter was apparently cleared but today with the first rain for several weeks the gutter is still blocked
    Verified reviewer
    Job location: SO30
  • 9.33

    Reliable

    Posted 14 October

    Amazing job done with cleaning of my carpets and windows, top work and would definitely recommend 😀
    Verified reviewer
    Job location: BH9
  • 10

    Outstanding results especially the floor!

    Posted 09 October

    I had Marcus do my shop floor , and the results were amazing . Louis also done the sofas and chairs a few hours previous which still smells of cherry now. Thanks for a great job guys
    Verified reviewer
    Job location: BH1

Photos

+135

Company Info

Owner

Mr Christopher Bailey

Sole Trader

3 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

Experience the Phoenix Carpet and Upholstery Cleaning Difference


At Phoenix Carpet and Upholstery Cleaning, we combine cutting-edge technology with eco-friendly cleaning solutions to deliver a superior clean. Our deep-cleaning service not only eliminates dirt, stains, and allergens, but also creates a healthier environment for your family and pets—all without harmful chemicals.


Why Choose Phoenix Cleaning?


  • Safe for Your Home: We use environmentally safe, non-toxic products that are gentle for both your family and pets.
  • Expert Technicians: Our team is highly trained, experienced, and committed to delivering exceptional results.
  • Convenient Service: We complete the cleaning process efficiently, with minimal disruption to your day.
  • Guaranteed Satisfaction:We stand by our work, ensuring your complete satisfaction.


Discover why so many homeowners trust Phoenix Carpet and Upholstery Cleaning for a cleaner, healthier home. Book your appointment today!


This trade passed up to 12 Checkatrade vetting checks

Member since December 2022

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  • County court judgement

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Business checks

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  • Enhanced business check

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