Pest Control & Cleaning Ltd
Surrey
Checkatrade member since January 2023
Customer Reviews
Write a review9.53 /10
Based on 38 reviews over the past 12 months
Quality of work
9.62
Reliability
9.78
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the company's promptness, professionalism, and thoroughness in resolving pest issues, particularly highlighting the technician Zana's knowledge and effective solutions. While most experiences are positive, a small number of customers have reported issues with unresolved problems and communication.
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Reviews (155)
0 This is not acceptable or professional service.
Posted 2 days ago
A person arrived with no id, to view outside of a house with pigeon problems and soke mess. He spent 510 mins measuring for scaffolding which is not needed for the job. I have two other quotes which are free. He spent half an hour talking about the Congo. The quote sent did not specify any measurements of anything or materials to be used or where the deterents would be placed. Now asking for 85 pounds and a quote which includes an unnecessary bill of 600 for scaffolding. I asked him if it was needed and he said it wasn't, I asked him for a new quote , he refused, just wants 85 for nothing.Verified reviewerJob location: SW1710 Pest issue
Posted 06 July
Job location: DA6Timely response to our enquiry and work carried out to a high standard. Friendly chap too. Would definitely recommend.10 Concerns for mice infestation
Posted 05 July
I can’t thank Zana enough for his professional and effective approach to solving our mice issue. From the moment I called, he was responsive, knowledgeable, and reassuring. He arrived promptly, carried out a thorough inspection, and identified all potential entry points. He explained the treatment plan clearly and set up traps. What really impressed me was his attention to detail and commitment to long-term prevention, not just a quick fix.Verified reviewerJob location: SW1910 Squirrels in the loft
Posted 29 June
Very responsive, professional, friendly. Made it all a bit more bearableVerified reviewerJob location: BR110 Removing a wasps nest
Posted 19 June
Excellent service , Zana was super fast and very polite and friendly.Verified reviewerJob location: KT110 White Bug Shells and Carpet Damage in Bedroom
Posted 15 June
Professional, reliable and a thorough Service. We had an issue with pests in our property and contacted Pest Control & Cleaning Ltd for help. From the first call, they were responsive, informative, and very professional. The technician arrived on time, explained the entire process clearly, and carried out the treatment with care and attention to detail. They followed up after the visit to ensure everything was resolved and offered helpful preventative advice to stop future infestations. It's clear they genuinely care about doing a proper job.Verified reviewerJob location: DA6
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Company Info
Owner
Mr Zoumana Coulibaly
Ltd Company
2 years on Checkatrade
VAT Registered
No
We have many years experience in Pest Control
Rats and mice are determined creatures and are always looking for safe harbourage.
Once rodents have found their way into a warm building with a food supply, it takes skills to get rid of them and then keep them out.
Mice can squeeze through a hole .. the width of a pencil, and rats can navigate even the most slippery pipes.
Its common knowledge in the pest industry is that you can't simply treat pest problems.
You have to make sure the pests don't come back again. The secret to this is proofing, which involves detective work to find out exactly where the pests have entered the building and then blocking holes.
This needs to be done by an expert as particular materials need to be used that can't be gnawed through - even the tiniest gaps need to be expertly filled.
Otherwise, there will be repeated offender pests.
The return of pests is very stressful, depressing, and inconvenient for residents, so the new service has been very well received by customers.
Since the project started, we've seen residents take an interest in the proofing, and because they are more involved, they take on the advice we give them about housekeeping.
They feel like they are part of the process rather than victims of unfortunate circumstances.
We also treat for Bed Bugs.
24/7 Call Out
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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