Reviews

I was moved by Perfect Group in October 2025 under their so-called 'Gold Package', arranged through ICAB. What was marketed as a premium, stress-free move turned out to be careless, unprofessional, and frankly negligent. Irreplaceable furniture to the value of over £8,400 was damaged and Perfect Group have ignored all emails and passed me onto their insurers, even though it’s not an insurance matter. They refuse to engage. Meanwhile, their insurers are unlawfully relying on terms and conditions from a previous 2024 move to claim I’m only entitled to £200 compensation. Avoid like the plague.

Perfect Group were recommended to me by a friend & her praise was highly deserved. I can not fault the service we received & the team were excellent from start to finish. Everything was done so professionally, the team worked really hard & everything was done with a smile. They were also a calming & friendly presence in a stressful situation. Perfect Group definitely provided value for money, lived up to their name & I working not hesitate to recommend them.

We were recommended and hired Perfect Group to help move my 90 year old grandfather and we were so glad we did. We’ve never received better customer service. They took the stress out of move day for all of us. They called 30 minutes before arrival, laid floor protectors when they arrived, moved and loaded everything perfectly and kept us updated with everything throughout the day. Thank you to Hayden, Ash and Conor for your great customer service and professionalism.

Picking up was perfect no problem just on return tv was broken also wardrobe and tv unit damaged missing items on moving items back in was told they were missing then items was found so had to have a second delivery when we noticed that item was damaged so overall not a good company to use now have to wait serval weeks for items to be investigated so won't have a tv or replacement furniture till they investigate so here we go for a long wait

Absolutely first class! I cannot thank the team enough for their service, what was looking to be a hectic and stressful day was actually made to be comforting and enjoyable. Thank you so much!

Great crew. Very friendly and really helpful.