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PC Repair House

9.93/10

Sutton, Surrey

Checkatrade member since June 2011
10

Services

  • B2B IT Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Cyber Security Training
  • Data Recovery / Back up
  • Graphic Designers
  • Hardware Consultants / Technicians
  • Home Networks
  • Internet Services
  • IT Planning and Construction
  • IT Project Management
  • Laptop Repairs
  • Mobile Phone Repairs
  • Network Administration
  • Network Installation
  • Network Support
  • PC Repairs
  • Printer Repairs
  • Smart Home Technology Consultant
  • Software Testing
  • Website Designers
  • Computer Repair
  • Printing
  • Emergency IT and Consultancy Service

Customer Reviews

Write a review

9.93 /10

Based on 41 reviews over the past 12 months

Quality of work

9.9

Reliability

9.95

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe the service as quick, professional, and friendly, frequently praising the team's clear explanations and honest advice. The company is highly recommended for its efficient, high-quality repairs and fair pricing.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (509)

  • 10

    New windows 11 PC

    Posted 5 days ago

    Excellent service from PC Repair House again. I had to replace my old Dell windows 10 PC as it couldn’t be upgraded to windows 11. Ian was very helpful and quoted me two options to make sure I had enough speed and storage space. They collected my old PC and made sure that the new machine was back with me quickly, so I had the minimum downtime. I was concerned about losing any data but everything went smoothly and was checked when it was installed on the home visit. I had previously contacted them some time ago as my Outlook had stopped sending and receiving, which was an issue that they we
    Verified reviewer
    Job location: CR0

    Response from PC Repair House

    Thank you, Caroline, for your lovely and detailed review. We’re really pleased we could help you move smoothly to your new Windows 11 system and ensure all your data transferred safely. It’s great to hear that everything went to plan and that the home visit helped get you up and running without delay. We really appreciate your continued trust and kind words about the service. Always happy to help whenever you need us again. Kind regards, Ian & James – PC Repair House Ltd

  • 10

    Fast, reliable and effective computer repairs and support

    Posted 05 December

    I found PC Repair House online and reached out to Ian for help with a data transfer. Despite being a very busy time, Ian took on my job within days. When it became clear that there was an issue with one of the old computers, Ian took the decision to not risk losing my data altogether and referred me to a data recovery specialist. Ian and his colleagues were quick, responsive and clear when dealing with my questions and upfront about every step in the process, offered ongoing support, and was reasonably priced. I will not hesitate to use PC Repair House again, and highly recommend them.
    Verified reviewer
    Job location: SW19

    Response from PC Repair House

    Thank you, Susannah, for your kind and detailed review. We’re really pleased we could help with your data transfer and guide you safely through the recovery process. It’s always best to take the careful approach when valuable data is involved, and we’re glad everything was recovered successfully. We really appreciate your comments about our communication and support throughout. It was a pleasure helping you, and we’re always here if you need us again. Kind regards, Ian & James – PC Repair House Ltd

  • 10

    Highly recommendable, know what they are doing

    Posted 17 October

    Ian carried out a repair to my Desktop as was having difficulty installing a windows 11 update. The PC was up and running within 1.5 days, this company is my to go to repairer and indeed Ian built me this bespoke unit of which I am very pleased. Ian and his colleagues are most friendly, professional and reliable as such I have no issues at all highly recommending PC Repair House in Cheam. Thanks Ian and Co. .....Mr Martin
    Verified reviewer
    Job location: SM1

    Response from PC Repair House

    Thank you, Stephen, for your kind and detailed review. I’m really pleased we could get your desktop back up and running so quickly and that you’re still happy with the bespoke system we built for you. It’s always a pleasure helping our returning customers, and your recommendation means a great deal to all of us here. Kind regards, Ian – PC Repair House Ltd

  • 10

    Excellent service

    Posted 10 October

    I was more than satisfied with the help I received from PC Repair House. They had been recommended by a small business owner friend who had used them and found their services to be efficient, helpful and quick to resolve issues. I am not at all tech minded so I was grateful for the patience and time Ian spent with me to explain exactly what the issue was with my laptop, which was then fixed within hours. I cannot recommend this business enough especially if you are looking for friendly and professional IT support.
    Verified reviewer
    Job location: SM3

    Response from PC Repair House

    Thank you so much, Honorine, for your wonderful review. We’re really pleased we could help resolve the issue quickly and that you found everything clearly explained and easy to follow. It’s always our goal to make things as straightforward as possible, especially for those who aren’t tech minded. We truly appreciate your recommendation and kind words about the service. Kind regards, Ian & James – PC Repair House Ltd

  • 10

    Excellent, speedy service

    Posted 30 September

    Excellent, speedy service, from a friendly and helpful team.
    Verified reviewer
    Job location: SM2

    Response from PC Repair House

    Thank you, Martin! We’re really glad you were happy with the service and that the team could help quickly. Appreciate you taking the time to leave such kind feedback. Kind regards, Ian & James – PC Repair House Ltd

  • 10

    Quick, and effective fix for faulty PC

    Posted 16 July

    2nd time ive used their services and again it was an exceptional service. Repair was conducted quickly, and communication was excellent. Can't praise these guys enough.
    Job location: SM1

    Response from PC Repair House

    Thank you, James, for your kind words and for coming back to us again. We’re really pleased we could get your PC fixed quickly and that you were happy with the communication throughout. Your continued trust and feedback mean a lot to both of us. Kind regards, Ian & James – PC Repair House Ltd

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Company Info

Owner

(INACTIVE) Ian Norman

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 1620266602

PC Repair House was founded in 2011, and since our first day in business, we’ve provided high-quality repair services to local residents and businesses in the Surrey area.

We provide expert services with a personal touch. We believe that even in this modern age, doing business the old-fashioned way, with that customer care and personal touch still gets results, just check out our client comments for proof!

With a range of contract and managed service options now available, we also provide reliable, comprehensive, maintenance plans for business and personal clients.

Here are just a few of the areas we cover: Ashtead, Banstead, Betchworth, Boxhill, Coulsdon, Cheam, Croydon, Dorking, Epsom, Ewell, Leatherhead, Purley, Redhill, Reigate and Sutton.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2011

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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