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Paul Robertson Master Chimney Sweep

9.37/10

Farnborough

Checkatrade member since January 2020
5

Services

  • Emergency Chimney Sweep Service

Customer Reviews

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9.37 /10

Based on 27 reviews over the past 12 months

Quality of work

9.54

Reliability

9.27

Communication

9.27

Reviews (164)

  • 10

    Chimney sweeping

    Posted 08 December

    Polite, efficient and knowledgable. A pleasure to deal with.
    Verified reviewer
    Job location: SE21
  • Stephen E
    10

    Sweep two chimneys

    Posted 26 November

    Really good, friendly and knowledgeable
    Verified reviewer
    Job location: SW7
  • Katherine R
    10

    Chimney sweeping and chemical treatment

    Posted 24 November

    Paul was extremely knowledgeable, skilled, with great attention to detail. He tidied up after the chimney cleaning so there was minimal mess. He was very easy to communicate with and reliable.
    Verified reviewer
    Job location: OX2
  • 0

    Extremely unreliable and unprofessional - AVOID!

    Posted 04 November

    Extremely unprofessional, disrespectful and unreliable tradesperson. We paid £600 for two chemical treatments for tar removal, and he then failed to turn up on three occasions to finish the job, each time with no notice or explanation. We took time off work to fit around his schedule, and one of the three missed appointments was on a Sunday he had specifically arranged, which meant cancelling family plans. Reading other reviews, it seems our experience is not unique. I strongly advise you look elsewhere for a chimney sweep as Paul is the worst tradesman I’ve ever dealt with.
    Verified reviewer
    Job location: SO24

    Response from Paul Robertson Master Chimney Sweep

    There was no missed appointments the client did not respond and the same on the Sunday when after we texted and called he did not respond till late afternoon all works were completed to a high standard as all my reviews

  • Cyril S
    10

    Cleaning and certifying 5 log burners

    Posted 12 October

    Work completed efficiently and to a high standard.
    Job location: SO51
  • 10

    Expert at hand

    Posted 05 August

    Excellent. Very quick, clean and extremely helpful. He went the whole mile
    Verified reviewer
    Job location: OX3

Photos

Company Info

Owner

Mr Paul Robertson

Sole Trader

5 years on Checkatrade

VAT Registered

No

24 Hour Call-outCommercial WorkDomestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

The Chimney Sweep was established in Edinburgh in 1734 and is still family owned, we are now located in the south of England and serve Hampshire,Berks,Bucks,Surrey,Kent, Sussex,Oxford,and London

We are experienced and city and guilds trained chimney sweeps and all work is covered with full public liability insurance.

We offer the complete service from sweeping to CCTV surveys. All works are completed with legal certification and we also offer landlord certification for sweeping. We also offer power sweeping for those really tar-laiden chimneys.

Our service is clean and reliable, and all works are guaranteed to the highest standards.

Chemical tar and creosote removal from all types of flues, this also includes sweeping before and after application

Discounts are available for military and NHS staff and OAPs

We also do emergency call outs to remove birds and also unblock flues.

This trade passed up to 12 Checkatrade vetting checks

Member since January 2020

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