Reviews

  • Sonia G
    4.33

    Sweep & Survey

    Posted 01 February

    Booked for a sweep and CCTV survey for two flues we wanted to fit gas fires in… After 5 minutes of rough checks, Paul explained I should just have open fires (which ended up being dead wrong) & needed an expensive chemical sweep. Went into borderline disrespectful behaviour disturbing my other contractors, speaking in a different language with them to my face as I waited to hear his results. CCTV didn’t happen despite it being booked and got roped into paying for the sweep… which he didn’t do!
    Verified reviewer
    Job location: SW5
  • Pete M
    9.67

    Sweep chimney and repair fire bricks

    Posted 19 January

    Paul is great, highly recommended
    Job location: GU27
  • 10

    Chimney sweeping

    Posted 08 December 2025

    Polite, efficient and knowledgable. A pleasure to deal with.
    Verified reviewer
    Job location: SE21
  • Stephen E
    10

    Sweep two chimneys

    Posted 26 November 2025

    Really good, friendly and knowledgeable
    Verified reviewer
    Job location: SW7
  • Katherine R
    10

    Chimney sweeping and chemical treatment

    Posted 24 November 2025

    Paul was extremely knowledgeable, skilled, with great attention to detail. He tidied up after the chimney cleaning so there was minimal mess. He was very easy to communicate with and reliable.
    Verified reviewer
    Job location: OX2
  • 0

    Extremely unreliable and unprofessional - AVOID!

    Posted 04 November 2025

    Extremely unprofessional, disrespectful and unreliable tradesperson. We paid £600 for two chemical treatments for tar removal, and he then failed to turn up on three occasions to finish the job, each time with no notice or explanation. We took time off work to fit around his schedule, and one of the three missed appointments was on a Sunday he had specifically arranged, which meant cancelling family plans. Reading other reviews, it seems our experience is not unique. I strongly advise you look elsewhere for a chimney sweep as Paul is the worst tradesman I’ve ever dealt with.
    Verified reviewer
    Job location: SO24

    Response from Paul Robertson Master Chimney Sweep

    There was no missed appointments the client did not respond and the same on the Sunday when after we texted and called he did not respond till late afternoon all works were completed to a high standard as all my reviews