Reviews

  • 0

    Extremely unreliable and unprofessional - AVOID!

    Posted 2 days ago

    Extremely unprofessional, disrespectful and unreliable tradesperson. We paid £600 for two chemical treatments for tar removal, and he then failed to turn up on three occasions to finish the job, each time with no notice or explanation. We took time off work to fit around his schedule, and one of the three missed appointments was on a Sunday he had specifically arranged, which meant cancelling family plans. Reading other reviews, it seems our experience is not unique. I strongly advise you look elsewhere for a chimney sweep as Paul is the worst tradesman I’ve ever dealt with.
    Verified reviewer
    Job location: SO24

    Response from Paul Robertson Master Chimney Sweep

    There was no missed appointments the client did not respond and the same on the Sunday when after we texted and called he did not respond till late afternoon all works were completed to a high standard as all my reviews

  • Cyril S
    10

    Cleaning and certifying 5 log burners

    Posted 12 October

    Work completed efficiently and to a high standard.
    Job location: SO51
  • 10

    Expert at hand

    Posted 05 August

    Excellent. Very quick, clean and extremely helpful. He went the whole mile
    Verified reviewer
    Job location: OX3
  • 10

    Cleaning of our chimney. Giving further advice on alternative fires available.

    Posted 04 August

    Paul was exceptionally good and professional. He will be the first person I think of if asked for a recommendation.
    Verified reviewer
    Job location: SN5
  • 9

    4 chimneys swept

    Posted 03 August

    Paul was very friendly and professional and did a great job. Appreciated the humour.
    Verified reviewer
    Job location: CR0
  • 10

    Great chimney sweep

    Posted 12 July

    Did a great job, really knows his chimneys. Very friendly too
    Verified reviewer
    Job location: OX11