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Owen the Locksmith

10/10

Littlehampton

Checkatrade member since February 2024

Customer Reviews

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10 /10

Based on 7 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its rapid, efficient, and professional service, often highlighting the clear communication, transparent pricing, and courtesy of being called before arrival.

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Reviews (74)

  • 10

    Replaced front door lock

    Posted 11 October

    I had been let down by another locksmith so contacted Owen the Locksmith. I received a reply very quickly with a quote for the work and a day for this to be carried out. On the day, I received a call from Ryan to let me know he was on his way and when he arrived was friendly and professional. I was very happy with the quality of the job and was charged as quoted. I highly recommend this company.
    Verified reviewer
    Job location: RH10

    Response from Owen the Locksmith

    Hi Hayley, Thank you for taking the time to leave a review, it’s really appreciated. If you ever need any assistance in the future then please don’t hesitate to call. All the best Owen the Locksmith

  • 10

    Excellent prompt service.

    Posted 28 August

    Really prompt response from Owen to my enquiry. Ryan came as promised and completed the works to fix my front door that was sticking and unable to lock every time. Advised me what needed doing and completed the work with suggestions to my full satisfaction.
    Verified reviewer
    Job location: RH10

    Response from Owen the Locksmith

    Hi Veronica, Thank you for taking the time to leave a review, it’s really appreciated. If you ever need any assistance in the future then please don’t hesitate to call. All the best Owen the Locksmith

  • 10

    Excellent work

    Posted 07 August

    Highly recommend, latch on my front door was broken. Came out when stated, made aware of cost before work started. Fixed in less than 20 mins, very courteous. Will definitely use again.
    Verified reviewer
    Job location: RH11

    Response from Owen the Locksmith

    Hi Sarah, Thank you for taking the time to leave a review, it’s really appreciated. If you ever need any assistance in the future then please don’t hesitate to call. All the best Owen the Locksmith

  • 10

    Not just a locksmith - can repair window handles too

    Posted 07 August

    Very quick to respond and arrange a visit to assess all the broken window handles in my home. Was asked in advance what kind of winders they were. Had a call 15 minutes before to let me know en route. Was able to price up and fix in the same visit. 1 year guarantee to the supplied and fitted parts. So glad I found this company.
    Verified reviewer
    Job location: RH10

    Response from Owen the Locksmith

    Hi Jennie, Thank you for taking the time to leave a review, it’s really appreciated. If you ever need any assistance in the future then please don’t hesitate to call. All the best Owen the Locksmith

  • 10

    Had a broken handle in the front door.

    Posted 02 May

    Rang Owen on Wed to see when someone would be able to come and mend the broken door handle. It was arranged for Fri of the same week, very impressed. Ryan rang 10 mins before he arrived to let me know that he was on his way. Looked at the job, told me how much it would cost and replaced the complete door handle fitment within 5 mins. Excellent job and will definitely recommend to others.
    Verified reviewer
    Job location: RH10
  • 10

    Back door lock broken

    Posted 09 January

    Work was carried out quickly and satisfactorily.
    Verified reviewer
    Job location: RH13

Photos

Company Info

Owner

Mr Owen Richards

Ltd Company

1 years on Checkatrade

VAT Registered

No

Cards AcceptedCommercial WorkDomestic WorkFree Estimates

Independent Locksmith & UPVC Double Glazing Repair specialist for Windows & Doors covering Billingshurst, Burgess Hill, Crawley, Crawley Down, Haywards Heath, Hurstpierpoint, Horsham & Southwater areas.


With over 15 years' experience providing a full residential & commercial locksmith and double glazing/UPVC repair service to customers at their homes and places of business.


So, whatever your urgency, emergency or need is, please get in touch.


Covering the following areas:


Billingshurst, Burgess Hill, Crawley, Crawley Down, Haywards Heath, Hurstpierpoint, Horsham & Southwater.



  • Are you locked in or locked out of your home?
  • Have you lost the keys to your home or left them inside?
  • Do you have a faulty, broken key or lock?
  • Are you unsure who has keys to your locks and want your locks changed?
  • Have you moved in and want to change your locks for security?
  • Do you want to upgrade your locks to police & insurance company approved, British Standard, sold secure, 3 star or Diamond Rated locks?
  • Do you want to fit additional external or internal security locks?
  • Are you having issues with your UPVC or double-glazed windows or doors?
  • Does your upvc window or door not lock, unlock, or close as it should?


If the answer is yes or you are unsure, then please contact us.


I will:


  • Operate in a COVID-19 conscious manner.
  • Provide you with a free estimate over the phone if requested.
  • Book an appointment to attend your home or workplace.
  • Make a range of security recommendations while onsite as requested.
  • Provide a 1-year guarantee on all locks and hardware supplied and fitted and a 5-year manufacturer’s warranty on replacement double glazed units.
  • Take payment onsite by cash, visa, Mastercard or over the phone if you are not onsite at time of works.
  • Send you an email PDF receipt & guarantee on completion of all works.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since February 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks