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Our Technician

9.92/10

London

Checkatrade member since August 2015
5

Customer Reviews

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9.92 /10

Based on 99 reviews over the past 12 months

Quality of work

9.91

Reliability

9.9

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

James receives high praise for his IT expertise, efficient service, and clear communication, with many customers highlighting his reliability and willingness to go the extra mile; a few customers noted occasional lateness but appreciated being kept informed.

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Reviews (1024)

  • 8

    Fixing printer

    Posted 5 days ago

    I was very pleased with James. Very courteous & knowledgeable. Although late for coming he kept me informed along the way. The job not completely sorted but James on the case.
    Verified reviewer
    Job location: BR6
  • 10

    Data recovery and build of bespoke pc

    Posted 04 June

    Our pc just stopped working, we called in James. The pc was old and the software near to being out of support so we agreed that a new pc was the best approach. James managed to recover all our data and build us a bespoke pc which is ideal for our requirements. He is polite, articulate and did what he said he would do, when he said he would do it.
    Verified reviewer
    Job location: DA11
  • 10

    New laptop and hacked email recovery

    Posted 20 May

    We have used James for several years and most recently for providing a new laptop with Windows 11 and transferring all our data across. We required an upgraded laptop with a "D" drive or external D drive. James provided a new HP laptop with increased RAM memory and 1 TB storage for our music and fast processor, so it was a bespoke laptop to our specifications. More recently my email was hacked whilst I was abroad and communicating with James via WhatsApp, he told me how to check for "Rules" and delete them, then set up two step authenticity for accessing my emails as enhanced security.
    Verified reviewer
    Job location: BR6
  • 10

    I had a complete health check on my MacBook Pro.

    Posted 20 May

    James was recommended to me and I, in turn, have no problem recommending him to others. He was thorough & efficient, explained everything clearly and was reasonably priced. I will have no hesitation in using his services again.
    Job location: BR6
  • 10

    Computer maintenance and resolving a few issues

    Posted 17 May

    Excellent work and completely reliable trustworthy . Totally recommended .
    Verified reviewer
    Job location: SE16
  • 10

    James is the go to computer guy.

    Posted 16 May

    I have known James for a year or so and was highly recommended by a friend. James has helped me out several times, and I have purchased a recon 17" laptop and a nee CAD tower setup to enable me to continue with my CAD work . He is a very knowledgeable, helpful and pleasant young man and is always ready to help. I have highly recommend his services to others and those that contacted him have been more than happy with his work.
    Verified reviewer
    Job location: CR0

Photos

+115

Company Info

Owner

Mr James Broomfield

Sole Trader

10 years on Checkatrade

VAT Registered

Yes: 252784780

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Reliable mobile IT support for Homes & Businesses. All computers, phones & tablets repaired. Viruses removed & private tuition given. New & refurbished laptops supplied & installed

Our Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.

Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.

We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.

This trade passed up to 12 Checkatrade vetting checks

Member since 2015

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