Our Technician
London
Checkatrade member since August 201510
Services
- B2B IT Support
- Computer Maintenance
- Computer Sales
- Computer Training / Consultancy
- Data Recovery / Back up
- Hardware Consultants / Technicians
- Home Networks
- Internet Services
- IT Planning and Construction
- IT Project Management
- Laptop Repairs
- Mobile Phone Repairs
- Network Administration
- Network Installation
- Network Support
- PC Repairs
- Printer Repairs
- Smart Home Technology Consultant
- Software Testing
- Website Designers
- Computer Repair
- Printing
Customer Reviews
Write a review9.95 /10
Based on 26 reviews over the past 12 months
Quality of work
10
Reliability
9.92
Communication
9.92
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this technician as highly knowledgeable, professional, and trustworthy. Reviewers frequently commend his patience and ability to explain complex issues in simple terms.
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Reviews (1050)
10 Fantastic!
Posted 15 June
Job location: DA14James was fantastic in fixing an issue with my laptop. He was very knowledgeable, super quick, and explained everything to me in a language I could understand š. On top of that he is a genuinely nice man! Would highly recommend him to anyone!10 Recommended.
Posted 26 May
Very knowledgeable person, who is polite and ensures customer is happy before leaving. Would recommend.Verified reviewerJob location: BR510 James Broomfield is always willing to give advise on computer related matters.
Posted 18 May
Over the last few years James Broomfield has carried out work for me several times. Updating an older computer, installing a new one for business use & wiping previous iMacs so that they can be donated, as well as giving advice & answering queries on various computer matters. He is always polite & he is the one person I trust if I have any computer issues.Verified reviewerJob location: DA1510 High-quality service
Posted 03 May
James was very helpful when the retailer I had bought my 11-month-old laptop from refused to repair it under the warranty, claiming there was evidence of liquid damage. He did a thorough inspection of the laptop, wrote a clear report identifying the likely cause of the fault and made a video showing him carrying out a diagnostic test. The retailer accepted his findings in full and agreed to repair the laptop under the warranty. James was professional, produced the report quickly and was pleasant to deal with. Highly recommended.Verified reviewerJob location: SE2710 Our Technician Service Review
Posted 28 March
I have used Our Technician for some time now and have always been completely satisfied with all tasks undertaken. Was recommended to me and I would not hesutate to recommend to others.Verified reviewerJob location: SE910 Excellent service
Posted 22 March
Job location: SE3James has looked after all my IT needs for many years. He is extremely professional, knowledgeable, reliable, trustworthy and patient. Not only can I rely on him to solve any problems but he also takes time to explain the issue and improve my skills. He has also advised me when I need to upgrade my equipment. James is always helpful and it is great credit to him that he supports charities both in fund raising and recycling old IT equipment. I cannot recommend him highly enough. I would not go anywhere other than to James for all my IT requirements.
Photos
Company Info
Owner
Mr James Broomfield
Sole Trader
11 years on Checkatrade
VAT Registered
Yes: 252784780
Reliable mobile IT support for Homes & Businesses. All computers, phones & tablets repaired. Viruses removed & private tuition given. New & refurbished laptops supplied & installed
Our Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.
Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.
We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.
This trade passed up to 12 Checkatrade vetting checks
Member since August 2015
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