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Our Technician

9.89/10

London

Checkatrade member since August 2015
10

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Website

Services

  • B2B IT Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Hardware Consultants / Technicians
  • Home Networks
  • Internet Services
  • IT Planning and Construction
  • IT Project Management
  • Laptop Repairs
  • Mobile Phone Repairs
  • Network Administration
  • Network Installation
  • Network Support
  • PC Repairs
  • Printer Repairs
  • Smart Home Technology Consultant
  • Software Testing
  • Website Designers
  • Computer Repair
  • Printing

Customer Reviews

Write a review

9.89 /10

Based on 69 reviews over the past 12 months

Quality of work

9.9

Reliability

9.87

Communication

9.87

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this technician as highly knowledgeable, professional, and friendly, with an excellent ability to explain complex issues in simple terms. While a few reviewers mentioned minor scheduling delays, they remained very satisfied with the high quality of work across a wide range of IT services.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1035)

  • 10

    James. The good guy

    Posted 5 days ago

    James has steered me through my IT nightmares for a good many years, so far. He is always on top of his game and always able to explain, in plain terms that I understand, the changes that happen with new technology. Whether a personal visit, or a remote call where I sit watching him whizz through my screen and make sense of the chaos, he always delivers. James is someone I will happily recommend.
    Verified reviewer
    Job location: SE23
  • 10

    PC replacement and set up

    Posted 27 October

    James Broomfield (Our Tech) visited my home to set up my new iMac and transfer data from my old Windows PC. He also connected a new printer and gave me an introduction to using it all. Our Tech has been my "go to" tech support for around six years, and I have always found James to be very professional and knowledgeable, as well as friendly and helpful. I would definitely recommend him.
    Verified reviewer
    Job location: SE1
  • 10

    Top class techician

    Posted 23 October

    James is an extremely knowledgeable, trustworthy and friendly technician. He takes the time to explain fully what he is carrying out for you and has no issues with passing on his knowledge to you. He recently built a new tower PC for us as our old PC was not Windows 11 compliant and also supplied my wife with a renewed and more up-to-date iPhone.
    Verified reviewer
    Job location: DA15
  • 10

    Amazing technical help.

    Posted 18 October

    James helps our pre-school with all of our questions/queries and technical issues. Nothing is too much trouble for him and he’s always happy to help. He also sourced new equipment for us. Highly recommend him.
    Verified reviewer
    Job location: BR2
  • 10

    Very trustworthy

    Posted 15 October

    Brilliant service very knowledgeable and explained everything
    Verified reviewer
    Job location: DA2
  • 10

    Very pleased

    Posted 15 October

    James was friendly, helpful efficient. He quickly fixed the problems on two laptops. I would definitely recommend him.
    Verified reviewer
    Job location: SE20

Photos

+115

Company Info

Owner

Mr James Broomfield

Sole Trader

10 years on Checkatrade

VAT Registered

Yes: 252784780

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Reliable mobile IT support for Homes & Businesses. All computers, phones & tablets repaired. Viruses removed & private tuition given. New & refurbished laptops supplied & installed

Our Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.

Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.

We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.

This trade passed up to 12 Checkatrade vetting checks

Member since August 2015

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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