Reviews

The battery in my laptop needed replacing. Contacted Our Tech and James responded with the price for the job, which I agreed. On his first visit it became apparent that my laptop had a non-standard battery. He had to source and order this in order to complete the job. He did this, eventually having to order the battery from abroad and making a second visit to fit it. The price he charged was still the price he initially quoted. I was impressed by his professionalism and persistence in getting the job done.

James supplied and installed new PC with Windows 11, and all nitty gritty details that so easily could be overlooked or missed, eg, linking cameras, microphones, printers/scanners, ensuring all programs working, were done. I experienced no hiccoughs, no aggravation which is rare these days. The process was swift, efficient and above all seamless. Comms throughout were clear, pricing clearly explained. How business should be. James is also a super communicator, answering questions and queries clearly, without jargon so easily understandable.

I needed a new desktop to upgrade to Windows 11 and for greater speed. James appreciated what I wanted, advised on the best specification to achieve this, and offered a fair quote, all within a reasonable period of time. He came and installed the new system, ensuring that it worked as agreed and met my requirements, and he also ensured that I was able to start using it without difficulty. The system differs much less from my old one than I had feared, and is very much faster. I can now do what I want with confidence and without fuss. James was understanding, patient, friendly and efficient

I recently had a new pc installed by James - as usual he provided a highly professional service. He is excellent at explaining technical issues in a simple way to non technical individuals and also providing peripheral advice about things IT related. Would thoroughly recommend.

I needed to upgrade my computer and James from Our Tech was recommended. He built me a new computer with exactly the same features as my old one, making it easier for me to adjust to the new machine. Being of the older generation I am a bit of a 'technophobe'. He was very patient when settting it up for me at home and getting me familiar with any new features. More recently I had a problem with connecting to the internet after a Microsoft update and contacted James who came round at his earliest opportuning and solved the problem and explained what had happened. I highly recommend Our Tech.

Highly recommended. Serviced and cleaned up desktop computer last year that was dreadfully slow. Very knowledgeable. Any problems - James will fix it.