Osborne's Plumbing Ltd

Reviews (11)

• 10

  Exactly what you want in a plumbing service.

  Posted 1 day ago

  Had a burst pipe emergency, and they showed up fast. The plumber was friendly, explained everything, and fixed it without any fuss. Fair pricing and clean work. Super reliable in a stressful moment—exactly what you want in a plumbing service.
  Job location: DN36
• 10

  Highly recommended

  Posted 5 days ago

  We’ve used their plumbing services several times—always responsive, respectful, and thorough. Whether it's a minor repair or a bigger project, the standard never drops. Highly recommended for any household plumbing work.
  Job location: RM1
• 10

  Professional, efficient, and trustworthy....

  Posted 26 July

  Professional, efficient, and trustworthy. Helped with multiple plumbing issues during our renovation and offered honest advice every step of the way. Everything works perfectly now, and it was well worth it.
  Job location: DN36
• 1.33

  Job half finished, estimate widely off and ghosted after being paid

  Posted 04 July

  They left the job half finished, they left me with no hot water overnight, their quotation was widely off the final figure, and they turned into ghosts after they received payment. They gave me a quote for a full fitting of a bathroom using my furnishings. They installed a floor not supported in one comer, which they bodged when shown, They left me without hot water overnight after they bled the radiators. I had to buy new flooring despite them looking at the flooring at estimate. They left me with a bath unsecure over a hole in the floor they put there and a radiator not connected.
  
  Verified reviewer
  Job location: DN38

  Response from Osborne's Plumbing Ltd

  Thank you for taking the time to leave a review. We’re sorry to hear you’re not happy with the work. However, some of the points you’ve raised aren’t accurate. We do provide a 6-month workmanship guarantee as standard, and this was offered to you. We’ve also tried to contact you several times by text and phone to discuss and resolve your concerns, but unfortunately, we haven’t had any reply from you. We genuinely care about the quality of our work and customer satisfaction, and we’d still be happy to speak with you directly to see how we can help. Please feel free to get in touch at your convenience. Thank you again for your feedback.

• 10

  Replace an existing electric shower and fit 2 new taps

  Posted 30 June

  Theses guys where amazing and so professional and helpful I’d have them back every time
  Job location: DN34
• 10

  Bath fitting and moving stop-tap

  Posted 28 June

  Brilliant - was there in three days as requested, and was at the property to give a quote within 30 mins!! His work was great, he was patient as there were a few hold ups with bits missing, lovely to talk to and his quote as competitive too. Thoroughly recommended
  Job location: DN35