They left the job half finished, they left me with no hot water overnight, their quotation was widely off the final figure, and they turned into ghosts after they received payment.
They gave me a quote for a full fitting of a bathroom using my furnishings. They installed a floor not supported in one comer, which they bodged when shown, They left me without hot water overnight after they bled the radiators. I had to buy new flooring despite them looking at the flooring at estimate.
They left me with a bath unsecure over a hole in the floor they put there and a radiator not connected.
Response from Osborne's Plumbing Ltd
Thank you for taking the time to leave a review. We’re sorry to hear you’re not happy with the work. However, some of the points you’ve raised aren’t accurate. We do provide a 6-month workmanship guarantee as standard, and this was offered to you. We’ve also tried to contact you several times by text and phone to discuss and resolve your concerns, but unfortunately, we haven’t had any reply from you. We genuinely care about the quality of our work and customer satisfaction, and we’d still be happy to speak with you directly to see how we can help. Please feel free to get in touch at your convenience. Thank you again for your feedback.