Orlily Renovations Ltd

Reviews (3)

• 0

  Water ingress into kitchen and lots of work required.

  Posted 28 November 2024

  Started off well, quick response to the job which was posted on Checkatrade (this being of of the three builders selected by Checkatrade for the job). After a couple of conversations all seemed to be going well until 6pm the night before the next day 10am appointment receive Whatsapp messages informing me they can’t attend as Insurance jobs require £500 up front for the initial survey which is then taken off the cost of the job should the work be awarded to them. This caused me a lot of inconvenience especially given I was due to be on leave the evening of the cancelled appointment.
  Verified reviewer
  Job location: SW15

  Response from Orlily Renovations Ltd

  Hi, Response to review: We are very apologetic on the outcome of this matter, however we have made it clear on our services offered that insurance related projects are not covered and this was not clarified on the project details, which is not the clients responsibility. We nevertheless have different T&C's for insurance-based projects which was explained to the client. Again, our sincere apologies for the inconvenience caused here, but we have tried to be transparent on out terms and did not refuse to attend at the time agreed.

• 10

  MVHR and Air Conditioning

  Posted 17 August 2024

  Our experience with Orlily Homes was outstanding from start to finish. The team's professionalism and expertise were evident throughout the project. They understood our needs and exceeded expectations in every way. Their attention to detail, communication, and commitment to quality were exceptional in every phase. We are thrilled with the final result—it transformed our space and improved our quality of life. I highly recommend Ajay and Ben for extensions and home renovations. Their suggestion to add cooling to our rear extension has transformed our living space.
  Verified reviewer
  Job location: SL5
• 10

  Summerhouse Dance Studio

  Posted 15 August 2024

  I highly recommend Orlily Homes for any building work! They recently completed a summerhouse dance studio with a bathroom and kitchenette for us, and we couldn't be happier with the results. They went above and beyond to make our dream a reality. Ben and AJ was an absolute pleasure to work with. We're so pleased with the results that we will only use Orlily Homes for future projects!
  Verified reviewer
  Job location: SL0