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Optimum Heating

9.97/10

Colchester, Essex

Checkatrade member since January 2023

Public liability insurance is unverified

Services

  • Air Source Heat Pump Installation - ASHP

Customer Reviews

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9.97 /10

Based on 10 reviews over the past 12 months

Quality of work

9.9

Reliability

10

Communication

10

Reviews (133)

  • 10

    Highly recommend- Reliable plumber

    Posted 28 January

    Josh from Optimum plumbing heating and renewals responded really quickly to our request to fix my elderly mums boiler in the cold weather. He was really flexible on times too so my sister could be there when he came. Thank you. He also services my own boiler and I have found him to be a really reliable and competent plumber…which is not always easy to find. Highly recommend ⭐ ⭐️⭐️⭐️⭐️
    Verified reviewer
    Job location: CO3
  • 10

    Highly recommended

    Posted 27 January

    Optimum Heating responded quickly to my quickly to my initial enquiry. Arrived at the time agreed, identified the issue and resolved the problem in really good time. I was so pleased with the service received I have also had a new boiler fitted. This was carried out in good time with excellent communication before and after the installation. All work was completed to high standard and left clean and tidy. On each occasion I have found Josh to be polite and professional with very good rates. I would not hesitate to recommend and will absolutely use them again if needed.
    Verified reviewer
    Job location: CO4
  • 10

    Boiler replacement, check overall system

    Posted 26 June 2025

    We recently had our boiler replaced by Josh, and we couldn’t be happier with the service. From the moment he arrived, Josh was professional, punctual, and clearly knowledgeable. He explained everything in plain terms, answered all our questions, and made sure we were comfortable with the process before getting started. The installation was completed efficiently and with great attention to detail. Josh worked neatly, respected our home, and left everything spotless when the job was done. The new boiler is running perfectly, and we’ve already noticed an improvement in heating. Thank you!
    Job location: CO1
  • 10

    To replace boiler and rectify radiator problems.

    Posted 17 April 2025

    We thought that Josh was friendly and reliable. He came across as a very professional engineer. Josh worked extremely hard and all works were completed within the time frame given. We are really pleased with our new boiler and would highly recommend this company.
    Verified reviewer
    Job location: CO4

    Response from Optimum Heating

    Thanks Ruth, I’m glad you happy with your new boiler! See you next year for your annual service 👍

  • 10

    Boiler repair

    Posted 14 April 2025

    Josh has been incredibly helpful with an issue I had with my boiler pressure. Recommend highly and will be using him for any future issues!
    Verified reviewer
    Job location: CO2
  • 9.67

    Boiler service

    Posted 13 April 2025

    First class service with fantastic communication before during and after the boiler service!
    Job location: CO4

Photos

Company Info

Owner

Mr Joshua Massey

Sole Trader

3 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

A friendly and professional service for private customers, landlords and construction companies.


We are establishing ourselves as one of the most trusted boiler specialists in the South East.


We have earned our highly recommended reputation through our exceptional customer service, reliability and value for money.


We look after your entire domestic and commercial boiler needs, ranging from boiler installations to emergency boiler repair.


Our customers are our most important assets.


So, we go the extra mile on every project to exceed expectations.

Accreditations and awards

bpec Certification Ltd - Unvented Hot Water
bpec Certification Ltd - Unvented Hot Water

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