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Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.

9.6/10

Your Local Area

Checkatrade member since January 2025

Services

  • 24 Hour Drain Clearance
  • Blocked Drains
  • Drainage Investigation
  • Emergency Drain / Sewer Clearance Service
  • Drain Relining
  • Drain Repair

Customer Reviews

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9.6 /10

Based on 29 reviews over the past 12 months

Quality of work

9.56

Reliability

9.63

Communication

9.63

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their rapid response times, professionalism, and clear communication, noting they are effective at diagnosing and fixing issues. A small number of reviews mention that the final cost was higher than anticipated.

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Reviews (109)

  • 0.67

    Would Not recommend.

    Posted 6 days ago

    Turned up on the wrong day. Had to deal with them over the phone. They unblocked one drain but said it had issues. No photos or report. Just a phone video that didn't explain much. Then proceeded to unblock another drain that had blocked, only to find when I got home they had done the wrong one.(which they admitted over the phone that night) Carged us £180 and left to go to the job they was supposed to be on. (think they was in a bit of a rush) We understand mistake happen but trying to get them to come back to finish the work has been a joke and weeks and weeks have gone by now....
    Job location: M27
  • 10

    Quick and very professional

    Posted 14 March

    Within three hours of booking the job my outdoor drain was unblocked and back to normal. The overall service and professionalism was outstanding.
    Job location: S8
  • Elaine B
    10

    Highly recommended

    Posted 11 March

    I could not say better things about this company. I messaged this morning as I had an ongoing , repeat problem with my downstairs toilet. Another company had come before Christmas and failed to sort the issue . I messaged for a call out at 12 o'clock and had someone here by 2.30 within minutes they had a camera down the drain and diagnosed the problem with the pipes. It sounded like a daunting issue but the guys had it sorted in just over an hour. Done there and then. Considering the job the price was very reasonable . Would highly recommend!!
    Verified reviewer
    Job location: L15
  • 10

    Great reliable service and good work practice and ethics

    Posted 03 March

    Prompt reliable service. Explained everything and competitvly priced. Did large excavation job and replaced pipes. Rectified problems caused by earlier shoddy work undertaken by another company. Highly recommend and nice friendly family company
    Verified reviewer
    Job location: WN1
  • Mariusz S
    10

    Blocked gully

    Posted 27 February

    Nice and easy
    Verified reviewer
    Job location: LS11
  • Karen A
    10

    Fast, efficient and friendly

    Posted 16 January

    Fast response, fair price, drain unblocked yesterday and relining done today. Lovely people to deal with and heartily recommend them.
    Verified reviewer
    Job location: WN5

Photos

Company Info

Owner

Mr Trevor Cross

Ltd Company

1 years on Checkatrade

VAT Registered

Yes: GB475692935

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

Welcome to Optimum Drain Ltd – Your Local Drainage Experts


With over 20 years of expertise in the drainage industry, Optimum Drain Ltd is proud to be your trusted partner for all things drainage. Whether it’s unblocking drains, conducting detailed CCTV inspections, or installing new drainage systems, we offer fast, reliable, and cost-effective solutions tailored to your needs.

Our dedicated team uses advanced technology and proven techniques to ensure your drainage system is working seamlessly. We serve homes, businesses, and industrial sites across the region, delivering unparalleled customer satisfaction with every job.


Why Choose Optimum Drain Ltd?


* No Callout Charge – Available 24/7 without additional fees.

* Free CCTV Drain Inspection – Included with every job.

* Guaranteed Work – 10-year warranty on maintenance and remedial work; 30-year guarantee for all liners installed.

* Transparent Pricing – Competitive rates with no hidden costs.

* Rapid Response – Same-day service available for emergencies.


Our Services


* Blocked Drains & Sewers - Efficient and stress-free unblocking of drains and sewers to keep your plumbing system flowing smoothly.

* CCTV Drain Surveys - State-of-the-art camera inspections for precise diagnostics. We provide a detailed, easy-to-understand report with photos and recommendations.

* Drain Repairs & Relining - Specialists in all aspects of drain repair and relining, ensuring long-lasting results. Insurance repairs are also undertaken.

* Planned Maintenance - Save time and money with regular maintenance designed to prevent major issues and keep your drainage system in top shape.

* New Drainage Installations - Comprehensive solutions for new drainage installations, water mains, rainwater soakaways, treatment plants, and more.


Specialist Services


* Clay Pipework Replacement – Skilled engineers address tree root infiltration and other clay pipe issues.

* Soakaway Drainage Systems – Expert installation and maintenance.

* Septic Tanks & Drainage Fields – Professional repair and installation.

* Pitch Fibre Re-rounding & Bursting – Innovative techniques for pipe restoration.


How We Work


1. Inspection

2. Using cutting-edge CCTV equipment, we inspect your drainage system to identify blockages or faults.

3. Diagnosis & Report

4. A comprehensive report is provided, complete with photos and recommendations for immediate and future work.

5. Treatment

6. Our engineers employ high-powered jet washes, augers, and rods to efficiently remove blockages and restore flow.


Customer Commitment


At Optimum Drain Ltd, we are passionate about providing exceptional service. Our skilled engineers are trained in confined space entry and safety protocols, ensuring the highest standards of professionalism and care.

We believe in clear communication and complete transparency, making sure you understand every step of the process.


Get in Touch


Don’t let a blocked drain disrupt your day. Contact us now for a free quote or to schedule an inspection. We’re available 24/7 for emergency callouts!


Visit us at: www.optimumdrain.co.uk/blocked-drains


Make Optimum Drain Ltd your first choice for all your drainage needs—because when it comes to clear drains, we deliver solutions that flow!

This trade passed up to 12 Checkatrade vetting checks

Member since January 2025

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