Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Your Local Area
Checkatrade member since January 2025
Customer Reviews
Write a review9.65 /10
Based on 39 reviews over the past 12 months
Quality of work
9.63
Reliability
9.66
Communication
9.73
What customers are saying
AI-generated from customer reviews over last 24 months
Optimum Drain generally receives high praise for their prompt service, clear communication, and the professionalism of their team, who efficiently resolve drainage issues. While most customers are satisfied, a few have mentioned concerns regarding pricing relative to the work's complexity.
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Reviews (84)
10 Blocked drain
Posted 28 May
The gentleman that came was extremely professional and polite he knew exactly what he was doing and fixed the issues straight away I would definitely recommend this company I’m very pleased with the work carried outVerified reviewerJob location: KT1510 Drain from washing machine, utility room and upstairs ensuite bathroom was blocked and overflowing.
Posted 28 May
Despite it being lunchtime on Saturday of the Bank Holiday weekend, the company attended within two hours. The engineer quickly identified cause of the blockage, which was rectified immediately. He was very helpful and friendly and cleaned up the area where sewage had contaminated the paved area next to the drains.First-class service.Verified reviewerJob location: SO4010 Sewer unblock
Posted 26 May
Guys came same day, and unblocked our sewer. Great communication, explained us every step they do. Now it’s sorted.Verified reviewerJob location: SO3110 Blocked drain and resin sleeve fitted to pipe work
Posted 24 April
The team were incredibly responsive and came out to my property same day. They identified a further issue and came back a few days later to resolve. They communicated extremely well with me and was very happy with the service. I would thoroughly recommend to anyone who has any urgent issues! For context, the other companies I contacted have yet to get back to me a week later! In this time Optimum drains have been out twice and resolved the problem,Verified reviewerJob location: GU39.33 Removal of old radiator & installing new plus putting thermostats on 4 radiators
Posted 12 March
These guys were fantastic, same day service for us. They sourced the new radiator for us and within a few hrs were removing the old. They protected the carpets really well and were friendly and efficient. Great service and we highly recommend them.Verified reviewerJob location: PO610 Fixing faulty toilet
Posted 10 March
Very quick response and quote to initial query (toilet with poorly working flush). Turned up on arranged date and kept me updated throughout work, letting me know options, associated costs and getting my approval before carrying out the work. In this case, due to other issues found, the whole toilet was replaced. Work done neatly, same day, and so far it all works/looks grand. Would definitely be happy to use Optimum Drain again.Verified reviewerJob location: PO6
Photos
Company Info
Owner
Mr Trevor Cross
Ltd Company
Member since 2025
VAT Registered
Yes: GB475692935
Welcome to Optimum Drain Ltd – Your Local Drainage Experts
With over 20 years of expertise in the drainage industry, Optimum Drain Ltd is proud to be your trusted partner for all things drainage. Whether it’s unblocking drains, conducting detailed CCTV inspections, or installing new drainage systems, we offer fast, reliable, and cost-effective solutions tailored to your needs.
Our dedicated team uses advanced technology and proven techniques to ensure your drainage system is working seamlessly. We serve homes, businesses, and industrial sites across the region, delivering unparalleled customer satisfaction with every job.
Why Choose Optimum Drain Ltd?
* No Callout Charge – Available 24/7 without additional fees.
* Free CCTV Drain Inspection – Included with every job.
* Guaranteed Work – 10-year warranty on maintenance and remedial work; 30-year guarantee for all liners installed.
* Transparent Pricing – Competitive rates with no hidden costs.
* Rapid Response – Same-day service available for emergencies.
Our Services
* Blocked Drains & Sewers - Efficient and stress-free unblocking of drains and sewers to keep your plumbing system flowing smoothly.
* CCTV Drain Surveys - State-of-the-art camera inspections for precise diagnostics. We provide a detailed, easy-to-understand report with photos and recommendations.
* Drain Repairs & Relining - Specialists in all aspects of drain repair and relining, ensuring long-lasting results. Insurance repairs are also undertaken.
* Planned Maintenance - Save time and money with regular maintenance designed to prevent major issues and keep your drainage system in top shape.
* New Drainage Installations - Comprehensive solutions for new drainage installations, water mains, rainwater soakaways, treatment plants, and more.
Specialist Services
* Clay Pipework Replacement – Skilled engineers address tree root infiltration and other clay pipe issues.
* Soakaway Drainage Systems – Expert installation and maintenance.
* Septic Tanks & Drainage Fields – Professional repair and installation.
* Pitch Fibre Re-rounding & Bursting – Innovative techniques for pipe restoration.
How We Work
1. Inspection
2. Using cutting-edge CCTV equipment, we inspect your drainage system to identify blockages or faults.
3. Diagnosis & Report
4. A comprehensive report is provided, complete with photos and recommendations for immediate and future work.
5. Treatment
6. Our engineers employ high-powered jet washes, augers, and rods to efficiently remove blockages and restore flow.
Customer Commitment
At Optimum Drain Ltd, we are passionate about providing exceptional service. Our skilled engineers are trained in confined space entry and safety protocols, ensuring the highest standards of professionalism and care.
We believe in clear communication and complete transparency, making sure you understand every step of the process.
Get in Touch
Don’t let a blocked drain disrupt your day. Contact us now for a free quote or to schedule an inspection. We’re available 24/7 for emergency callouts!
Visit us at: www.optimumdrain.co.uk/blocked-drains
Make Optimum Drain Ltd your first choice for all your drainage needs—because when it comes to clear drains, we deliver solutions that flow!
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