Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Your Local Area
Checkatrade member since January 2025
Services
Customer Reviews
Write a review9.82 /10
Based on 45 reviews over the past 12 months
Quality of work
9.81
Reliability
9.86
Communication
9.78
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their rapid, professional, and friendly service, often highlighting their clear communication and efficient work. A small number of reviewers noted that the final cost was higher than they had anticipated.
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Reviews (101)
- CCallie P
10 Emergency Drain Replacement
Posted 29 October
Job location: BL3Both men arrived before the set time, as I was having abit of a meltdown, they explained the process and what had happened to the drain. Within a few hours they had fixed and replaced what needed to be done.Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Hi Callie, thank you fir your kind euro, we are pleased we could help Regards Team Optimum
10 Price given over the phone / hand written report / great team!
Posted 16 October
Just had a patio fitted and new drainage system - it keeps blocking so patio company blamed fat/food down drain. But I’ve not had a prob before. So I booked Optimum drain. Trevor and his colleague arrived - very polite & assessed the work that had been completed by the patio company. Trevor identified that the wrong drain system had been fitted. Trevor wrote me an independent report which I can now should the patio company or a small claims court. Trevor and his team restored my faith in trades people so thank you! Excellent company - would recommend:)Verified reviewerJob location: CH6110 Great work and fantastic workers
Posted 09 October
Job location: WA14We contacted the company and Trevor came out to look at the issue and provided video footage and a quote very efficiently. We booked in the job for a couple of days later and Trevor arrived in great time and completed the repair and replacement of drain lining without leaving any mess. We now have peace of mind with a great guarantee.10 Reliable and Efficient
Posted 02 October
Very reliable, professional and friendly. Patricia who handles the calls was absolutely lovely and the engineers who came out were very professional, kind and efficient. I will be recommending to family and friends as well as using them again if need be. Complete peace of mind! Thank you.Verified reviewerJob location: OL8Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Thank you for your kind words. Really appreciated Regards Optimum Drain
- TTeresa T
10 unblocking outside drain due to downstairs toilet filling up
Posted 25 September
Job location: DE22quick, reliable, informative- explained the further work that will be required after investigation and initial problem being sorted.Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Thank you ou for your very kind words, we really appreciate it. Anything further don’t hesitate to get in touch Regards Optimum Drain Ltd
- AAngela G
10 Honest Opinion
Posted 12 September
Job location: ST3Optimum responded almost immediately and came out on the same day. The engineer reviewed the job and confirmed that unfortunately the job could not be done. I have very appreciative of the speed that the engineer came out and their honest opinion There was no charge for this expert advise Thank you
Photos
Company Info
Owner
Mr Trevor Cross
Ltd Company
Member since 2025
VAT Registered
Yes: GB475692935
Welcome to Optimum Drain Ltd – Your Local Drainage Experts
With over 20 years of expertise in the drainage industry, Optimum Drain Ltd is proud to be your trusted partner for all things drainage. Whether it’s unblocking drains, conducting detailed CCTV inspections, or installing new drainage systems, we offer fast, reliable, and cost-effective solutions tailored to your needs.
Our dedicated team uses advanced technology and proven techniques to ensure your drainage system is working seamlessly. We serve homes, businesses, and industrial sites across the region, delivering unparalleled customer satisfaction with every job.
Why Choose Optimum Drain Ltd?
* No Callout Charge – Available 24/7 without additional fees.
* Free CCTV Drain Inspection – Included with every job.
* Guaranteed Work – 10-year warranty on maintenance and remedial work; 30-year guarantee for all liners installed.
* Transparent Pricing – Competitive rates with no hidden costs.
* Rapid Response – Same-day service available for emergencies.
Our Services
* Blocked Drains & Sewers - Efficient and stress-free unblocking of drains and sewers to keep your plumbing system flowing smoothly.
* CCTV Drain Surveys - State-of-the-art camera inspections for precise diagnostics. We provide a detailed, easy-to-understand report with photos and recommendations.
* Drain Repairs & Relining - Specialists in all aspects of drain repair and relining, ensuring long-lasting results. Insurance repairs are also undertaken.
* Planned Maintenance - Save time and money with regular maintenance designed to prevent major issues and keep your drainage system in top shape.
* New Drainage Installations - Comprehensive solutions for new drainage installations, water mains, rainwater soakaways, treatment plants, and more.
Specialist Services
* Clay Pipework Replacement – Skilled engineers address tree root infiltration and other clay pipe issues.
* Soakaway Drainage Systems – Expert installation and maintenance.
* Septic Tanks & Drainage Fields – Professional repair and installation.
* Pitch Fibre Re-rounding & Bursting – Innovative techniques for pipe restoration.
How We Work
1. Inspection
2. Using cutting-edge CCTV equipment, we inspect your drainage system to identify blockages or faults.
3. Diagnosis & Report
4. A comprehensive report is provided, complete with photos and recommendations for immediate and future work.
5. Treatment
6. Our engineers employ high-powered jet washes, augers, and rods to efficiently remove blockages and restore flow.
Customer Commitment
At Optimum Drain Ltd, we are passionate about providing exceptional service. Our skilled engineers are trained in confined space entry and safety protocols, ensuring the highest standards of professionalism and care.
We believe in clear communication and complete transparency, making sure you understand every step of the process.
Get in Touch
Don’t let a blocked drain disrupt your day. Contact us now for a free quote or to schedule an inspection. We’re available 24/7 for emergency callouts!
Visit us at: www.optimumdrain.co.uk/blocked-drains
Make Optimum Drain Ltd your first choice for all your drainage needs—because when it comes to clear drains, we deliver solutions that flow!
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