Reviews

  • Karen A
    10

    Fast, efficient and friendly

    Posted 16 January

    Fast response, fair price, drain unblocked yesterday and relining done today. Lovely people to deal with and heartily recommend them.
    Verified reviewer
    Job location: WN5
  • Katherine R
    10

    blocked drain in the garden.

    Posted 06 December 2025

    The team were very professional. The communication was excellent from start to finish. They attended my property within an hour of me phoning them and they dealt with my problem very quickly. I would not hesitate to use them again and I would highly recommend them to anyone needing this service.£150
    Verified reviewer
    Job location: L20

    Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.

    Thank you for a fantastic review, we were happy to help. Regards Team Optimum

  • Josh Y
    10

    Drain investigation, root clearance and drain lining.

    Posted 21 November 2025

    Giovanni was punctual, polite and kept me informed throughout the process.
    Verified reviewer
    Job location: WA1

    Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.

    Thank you Jush for a great review. It’s greatly appreciated Regards Optimum Drain Ltd

  • Callie P
    10

    Emergency Drain Replacement

    Posted 29 October 2025

    Both men arrived before the set time, as I was having abit of a meltdown, they explained the process and what had happened to the drain. Within a few hours they had fixed and replaced what needed to be done.
    Job location: BL3

    Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.

    Hi Callie, thank you fir your kind euro, we are pleased we could help Regards Team Optimum

  • 10

    Price given over the phone / hand written report / great team!

    Posted 16 October 2025

    Just had a patio fitted and new drainage system - it keeps blocking so patio company blamed fat/food down drain. But I’ve not had a prob before. So I booked Optimum drain. Trevor and his colleague arrived - very polite & assessed the work that had been completed by the patio company. Trevor identified that the wrong drain system had been fitted. Trevor wrote me an independent report which I can now should the patio company or a small claims court. Trevor and his team restored my faith in trades people so thank you! Excellent company - would recommend:)
    Verified reviewer
    Job location: CH61
  • 10

    Great work and fantastic workers

    Posted 09 October 2025

    We contacted the company and Trevor came out to look at the issue and provided video footage and a quote very efficiently. We booked in the job for a couple of days later and Trevor arrived in great time and completed the repair and replacement of drain lining without leaving any mess. We now have peace of mind with a great guarantee.
    Job location: WA14