Reviews

Both men arrived before the set time, as I was having abit of a meltdown, they explained the process and what had happened to the drain. Within a few hours they had fixed and replaced what needed to be done.

Just had a patio fitted and new drainage system - it keeps blocking so patio company blamed fat/food down drain. But I’ve not had a prob before. So I booked Optimum drain. Trevor and his colleague arrived - very polite & assessed the work that had been completed by the patio company. Trevor identified that the wrong drain system had been fitted. Trevor wrote me an independent report which I can now should the patio company or a small claims court. Trevor and his team restored my faith in trades people so thank you! Excellent company - would recommend:)

We contacted the company and Trevor came out to look at the issue and provided video footage and a quote very efficiently. We booked in the job for a couple of days later and Trevor arrived in great time and completed the repair and replacement of drain lining without leaving any mess. We now have peace of mind with a great guarantee.

Very reliable, professional and friendly. Patricia who handles the calls was absolutely lovely and the engineers who came out were very professional, kind and efficient. I will be recommending to family and friends as well as using them again if need be. Complete peace of mind! Thank you.

quick, reliable, informative- explained the further work that will be required after investigation and initial problem being sorted.

Optimum responded almost immediately and came out on the same day. The engineer reviewed the job and confirmed that unfortunately the job could not be done. I have very appreciative of the speed that the engineer came out and their honest opinion There was no charge for this expert advise Thank you