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OneFlow Drainage

9.17/10

BOURNEMOUTH, Dorset

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Customer Reviews

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9.17 /10

Based on 113 reviews over the past 12 months

Quality of work

9.22

Reliability

9.17

Communication

9.18

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this service as fast, friendly, and professional, often resolving drainage problems on the same day. A small number of reviewers felt the service was expensive or that their issue was not fully fixed.

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Reviews (163)

10
Drain unblock
Posted 1 day ago
Excellent service! Thank you very much
Job location: BH11
10
Brilliant, friendly and professional
Posted 10 March
Matt was incredibly friendly, thorough and professional, and cleared our blocked drains quickly, all at a very reasonable price. Highly recommended, thank you!
Verified reviewer
Job location: BH9
10
Very helpful and efficient service
Posted 27 February
The lady who answered the phone was so kind and reassuring as I was extremely worried about waste water in my garden. The guy phoned on route and was exceptionally helpful and put my mind at ease. He text on arrival which was super as I have two children with complex needs at home. He was thorough, efficient, professional and solved the problem swiftly. Very personable and professional. Thouroughly recommend.
Verified reviewer
Job location: GL7
10
Drain clearing
Posted 17 February
The team at OneDrain were great from start to finish, a lovely team. Matt the engineer was really friendly and went above and beyond to give a good service.
Job location: BH14
Response from OneFlow Drainage
We really appreciate you taking the time to leave a review and are glad you’re happy with the service received from our team. Thank you!
10
Friendly, prompt and efficient
Posted 13 February
Matt arrived well within the 2 hour window. He was very polite, efficient and very pleased with how promptly he sorted the problem
Verified reviewer
Job location: SN10
Response from OneFlow Drainage
Thank you for your review! We are glad you’re happy with the service provided and that we were able to help!
10
Great experience
Posted 10 February
Matt kept me informed off his time off arrival and once here was very friendly, knowledgeable and explained everything he was having to do fix my blocked drain! Left everything clean and tidy would highly recommend this company and Matt as I believe he is a asset to this company One very happy customer
Verified reviewer
Job location: CR3
Response from OneFlow Drainage
Thank you so much for taking the time to leave a kind review. We are so glad you’re happy with the service you received from our engineer Matt and are very grateful for your feedback!