Reviews

did a fantastic job in the pouring rain

I was charged £180 for less than half an hour’s work by OneFlow Drainage. The engineer, Jay, put the camera down the wrong drain, which didn’t even lead to the actual problem, so it wasn’t fixed. I wasn’t left a copy of my invoice, and the version emailed from Malika had a signature that wasn’t mine, unlike the original copy I signed on-site. They offered to come out again, but there were too many red flags to trust them. Very disappointed and wouldn’t use this company again.

Excellent job completed in a very professional manner. Very impressed with every aspect of the service we received.

The work was completed as requested. Time slot was 9-11 but didn’t come till 12.30. That was disappointing as it was our only toilet in the house and we are both retired.

Got a phone call pretty much straight after posting the emergency job on a Saturday afternoon advising me what their rates were. I accepted this and was told the plumber will call me directly and can come the same day. James called me and asked me what the problem was. He said he might have to take the toilet off completely and he'd be approx 1hr. He arrived on time and got the job done fairly quickly without having to remove the toilet, just the pipe at the back. It cost me £57 which was great considering I'd been quoted £180 from someone else to come on Sunday! Would highly recommend.

Good experience, narroweed down the issue to public sewer and contacted Severn Trent