OLD TOWN PLUMBING & HEATING LTD
Stevenage
Checkatrade member since 2020
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Blocked Toilets
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Water Pumps Repair
Customer Reviews
Write a review9.9 /10
Based on 14 reviews over the past 12 months
Quality of work
9.92
Reliability
9.92
Communication
9.4
Reviews (157)
10 Downstairs Bathroom
Posted 17 April
We instructed Old Town Plumbing to install out downstairs toilet. Work was good standard, they left things tidy. Really pleased. We also called them out on a job for a leak in the upstairs bathroom, were round within a day, all sorted, with minimal impact to us. Communication with the team is easy and prompt.Verified reviewerJob location: SG110 Never turned up on a call out
Posted 19 March
Not reliable. Old Town gave me an appointment one week after my gas was shut down by British gas engineers as they suspected a gas leak. Not having heating for 7 days wasn't fun. I took a day off waiting for them at the property. On the day of appointment, they didn't turned up. Called them several times never answered my call.Verified reviewerJob location: SG29.33 Boiler Call-out and new Boiler Fitted
Posted 26 February
I first contacted Old Town after finding them via CheckaTrade in a panic when our boiler stopped working and was so glad I found them. They came out the same day and were honest when talking through our options with us which we appreciated. When we decided to get a new boiler, they gave us a very comprehensive and competitive quote in comparison to quotes we had received. The boiler fitting went really smoothly and the team worked efficiently, kept things tidy and went above and beyond by building a base over old pipework to make the space more useable in the future. Thanks Sean, Tom and team!Verified reviewerJob location: SG1610 Gas boiler replacement
Posted 09 January
Delighted at the service provided and the job done to replace our old gas boiler. The two Tom's are very friendly, knowledgeable and professional. The work was very neat, completed on time and they took their time to explain the workings of our new boiler to us. Fantastic service and highly recommended!Verified reviewerJob location: SG210 Fixed a gas leak
Posted 08 January
They were able to come over and fix a gas leak within a couple hours of us finding it. Were absolute life-savers as its the coldest day of the year and having our heating shut of would not have been fun. Cant recommend them enough - nice and reliable people.Verified reviewerJob location: SG159 We needed a sink re plumbing.
Posted 25 December 2024
The guys were great at Old Town plumbing. Very prompt response with the booking team and updates provided on the day of arrival time etc. Left clean and tidy with instructions on what to do and not to do. Would totally recommend.Verified reviewerJob location: SG1
Photos
Company Info
Owner
Thomas Luciano
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 372360896
Old Town Plumbing and Heating is a local, established business based in Stevenage and covering all surrounding areas and further.
Our Team:
- Our Engineers: Our team consists of highly qualified and experienced gas and plumbing engineers. Each engineer brings a wealth of knowledge and technical skill to the company, ensuring that every job is executed to the highest standards. They are adept at handling a wide range of plumbing issues, from routine maintenance to complex installations and repairs.
- Office Manager: Responsible for coordinating appointments, managing customer inquiries, and supporting our engineering team, the office manager plays a crucial role in maintaining the level of service that our clients expect.
OUR DIRECTOR AND OWNER:
With 16 years of experience in the plumbing trade, I bring a wealth of expertise and a range of qualifications that enable me to deliver plumbing and gas services with exceptional efficiency, promptness, and quality.
I am a fully qualified Gas Safe engineer and hold additional certifications in Energy Efficiency and Asbestos Awareness. These qualifications have equipped me with comprehensive knowledge to perform my work to the highest standards. Furthermore, my training in Manual Handling and Working from Heights ensures that every job I undertake is completed safely.
This specialized training allows me to handle a diverse range of systems with confidence and precision.
All of my work comes with a 1-year guarantee and boiler installations are covered under the manufacturer's warranty, which I will register on your behalf upon completion.
Thank you for visiting my Checkatrade profile.
Please feel free to contact me for any further information or to discuss your plumbing needs.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2020
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