OLD TOWN PLUMBING & HEATING LTD
Stevenage, Hertfordshire
Checkatrade member since December 2020
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Blocked Toilets
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Water Pumps Repair
Customer Reviews
Write a review9.88 /10
Based on 14 reviews over the past 12 months
Quality of work
9.92
Reliability
9.92
Communication
9.73
Reviews (163)
10 Very happy customer.
Posted 01 November
Just had a new boiler fitted today as an emergency job. The engineer was good with service and workmanship. Thank you.Verified reviewerJob location: SG1910 Polite, Friendly and super efficient team
Posted 08 October
I contacted Sean through recommendation and he came out the next day to inspect the job. I had a new pump fitted and a new hot water cylinder changed within 2 days. Tom was super efficient, friendly and very well mannered. The house was cleaned and tidied and all rubbish taken away. I have found myself a new plumber :-)Verified reviewerJob location: SG110 En suite shower completed to high standard
Posted 28 August
Job location: SG1Another great job completed by Tom and his team. Friendly and efficient work completed. They fixed and replaced shower tray and wall panels in our en-suite bathroom and the work was completed to a high standard.10 Professional. Polite. Prompt
Posted 05 June
I’ve had these guys do two jobs recently. One was to replace blown immersion. 2nd was to attach economy 7 timer direct to water to help reduce mo thot costs. On both jobs the guys were really great at communication. They did both jobs really well. They are polite and professional and friendly. Would highly recommend.Verified reviewerJob location: SG110 Gas safety certificate
Posted 02 May
They did a last minute job for us and were very efficient, on time. Would have no hesitation in recommending them.Verified reviewerJob location: SG210 New Boiler and Control Units
Posted 01 May
Tom came out at short notice to help fix our existing boiler, after carrying out a full service and diagnostics we both agreed that the boiler would need replacing. Tom provided me with a number of options and advice to help me make an informed decision on my new system. Tom and the team then squeezed us into their very busy schedule due to us not having any heating or hot water. The job was carried out with great care and I can't thank him and the team enough for their exceptional service. I would highly recommend Old Town Plumbing and will be doing so going forward.Verified reviewerJob location: SG2
Photos
Company Info
Owner
Mr. Thomas Luciano
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 372360896
Old Town Plumbing and Heating is a local, established business based in Stevenage and covering all surrounding areas and further.
Our Team:
- Our Engineers: Our team consists of highly qualified and experienced gas and plumbing engineers. Each engineer brings a wealth of knowledge and technical skill to the company, ensuring that every job is executed to the highest standards. They are adept at handling a wide range of plumbing issues, from routine maintenance to complex installations and repairs.
- Office Manager: Responsible for coordinating appointments, managing customer inquiries, and supporting our engineering team, the office manager plays a crucial role in maintaining the level of service that our clients expect.
OUR DIRECTOR AND OWNER:
With 16 years of experience in the plumbing trade, I bring a wealth of expertise and a range of qualifications that enable me to deliver plumbing and gas services with exceptional efficiency, promptness, and quality.
I am a fully qualified Gas Safe engineer and hold additional certifications in Energy Efficiency and Asbestos Awareness. These qualifications have equipped me with comprehensive knowledge to perform my work to the highest standards. Furthermore, my training in Manual Handling and Working from Heights ensures that every job I undertake is completed safely.
This specialized training allows me to handle a diverse range of systems with confidence and precision.
All of my work comes with a 1-year guarantee and boiler installations are covered under the manufacturer's warranty, which I will register on your behalf upon completion.
Thank you for visiting my Checkatrade profile.
Please feel free to contact me for any further information or to discuss your plumbing needs.
Accreditations and awards


This trade passed up to 12 Checkatrade vetting checks
Member since December 2020
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