Nsoa Limited

Reviews (161)

• D
  Daria K
  10

  Bathroom tap replacement

  Posted 1 day ago

  Great communication and skills for the job
  Verified reviewer
  Job location: KT13
• M
  Matthew S
  10

  Removal of under-sink waste disposal unit and plumbing in waste catcher

  Posted 3 days ago

  Great communication from NSOA via WhatsApp, plumber was very professional
  Verified reviewer
  Job location: KT10
• A
  Andrew W
  10

  Absolutely outstanding

  Posted 4 days ago

  This company is absolutely superb. Not only did they come out on a Sunday, but they arrived ahead of time, and managed to, in under two hours, remove a heavy kitchen unit, locate the source of the leak, identify what was causing it and how to fix it, visit a nearby store to get the parts, return and fix the issue. Zero complaints at all. Hopefully nothing further will go wrong with the plumbing (!) but if anything does, NSOA will definitely be our first contact in the world of plumbing repairs.
  Job location: SM7
• D
  Donna T
  1.33

  Unexpected second invoice and worsening situation since “repair” attempted

  Posted 03 December

  Attempted to invoice me twice - one charge I had agreed and one I had no knowledge of We had an intermittent issue that we were always able to manually overcome when the float in the water tank stuck occasionally The operative came and changed a wire they claimed was the issue - and The tank has now stopped working completely - it won’t even work when manually prompted I have asked NSOA how the intend to rectify the worsening situation we find ourselves in since they attended to undertake the repair
  Verified reviewer
  Job location: KT8

  Response from Nsoa Limited

  We agreed to a free diagnosis out of goodwill, but this is not our normal procedure and we mistakenly didn't update accounts and naturally an invoice went out. When Donna disputed this, we did not pursue. We sourced the part required and installed it. Donna paid the first invoice and not the invoice that was agreed with our rate + materials. We have attended twice, been paid once and without cost of materials as agreed. All was in working condition. A whole month later we received an email and this review. We offered to return.

• O
  OLIVIA G
  10

  Painting/decorating bedroom and plastering a wall

  Posted 01 December

  great experience, professional, on time, left the flat clean after work was completed, will use again
  Verified reviewer
  Job location: SW16
• 10

  Leaks sorted.

  Posted 26 November

  Company responded quickly. Plumber did a good job. Very satisfied.
  Verified reviewer
  Job location: KT12