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North Staffs Utility Services Ltd

9.94/10

Stoke-on-Trent, Staffordshire

Checkatrade member since March 2017
5

Services

  • Pipe Fitter
  • Water Leak Detection
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Supply Pipe Repairs

Customer Reviews

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9.94 /10

Based on 35 reviews over the past 12 months

Quality of work

9.94

Reliability

9.97

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, reliable, and efficient. The team is frequently praised for being punctual, communicative, and leaving properties clean and tidy after completing the work.

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Reviews (302)

  • Ben F
    10

    Unknown noise from water system diagnostics

    Posted 1 week ago

    Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates
    Verified reviewer
    Job location: ST3
  • 9

    Water main replacement

    Posted 24 October

    I can whole-heartedly recommend this company. Reliable and efficient, completing the work on time and to quote. The guys that completed the work knew their stuff, were conscienious and hard working. Most of all they were polite and respectful while in or around the property. If I need utility work again in the future, I know who to call.
    Verified reviewer
    Job location: SY4
  • 10

    Water mains replacement to home - success

    Posted 30 September

    Was looking for a reputable company to replace my water mains pipe to my home - was quite nervous about this as it was a big job and i had bad experiences with other companies on much smaller jobs before. Nice people to deal with, very responsive to answer my queries and the work was completed very neatly with next to no disruption at all - would definitely come back to you again and recommend you to others.
    Verified reviewer
    Job location: WV11
  • 10

    Professional and friendly family company

    Posted 29 September

    North Staffs Utilities are a fantastic, friendly and professional company. They turned up to assess the repair needed exactly when they said spending over an hour discussing the different repair options and provided quotes for both (a leaking joint water supply pipe (( potentially lead piping)) located under the floor of one of the terraced houses). On the booked day for repairs, they turned up exactly when promised and completed the repair swiftly and everything was left spotless. Cannot rate this company enough. Thank you.
    Verified reviewer
    Job location: ST5
  • 10

    Mains water leak under block paved driveway

    Posted 29 September

    This is the second time I have used this company. I must say on both occasions they exceeded my expectations. They are small family business with a a pride in their work. From the initial quote to jobs completion I was impressed. I had previously had a repair done several years ago. Unfortunately the pipeline was beyond repair so I opted for a complete replacement of the old mains water pipe under my block paved driveway. The mole was used to deliver the pipe under the driveway to inside my garage. Fantastic job completed in just a few hours. The drive was reinstated perfectly.
    Verified reviewer
    Job location: WS7
  • 10

    Lead pipe replacement

    Posted 23 September

    Fantastic service provided, on time and worked really hard
    Verified reviewer
    Job location: ST4

Photos

Company Info

Owner

Mr Rob Gallon

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 343547790

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome to North Staffs Utility Services Ltd.* We provide 24 -7 external plumbing emergency call out service to repair any underground burst on your existing water supply.*Reduce the risk of damage to your home or driveway caused by a underground burst water pipe.*All staff are fully trained in the latest leak detection methods for total piece of mind for our customers.*For a fast and reliable cost effective repair please call free on 08006118704.*We also offer a full water main replacement service using the latest trenchles methods, this allows your old lead water pipes to be replaced with minimum disruption to your beloved garden or driveway.


*Fully insured and water authorities accredited.We are a family run business that has been trading for over 12 years.With over 30 years experience in the clean water industry.We carry out underground water leak detection and repair.We also replace existing lead and metallic water services and install new MDPE services using the latest trenchless methods reducing the amount of disruption to your beloved garden.Water industry approved WIAPS for complete piece of mind for our customers.

Accreditations and awards

Street Works Qualifications Register
Street Works Qualifications Register
Water Industry Approved
Water Industry Approved

This trade passed up to 12 Checkatrade vetting checks

Member since March 2017

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