North Staffs Utility Services Ltd
Stoke-on-Trent, Staffordshire
Checkatrade member since March 20175
Customer Reviews
Write a review9.93 /10
Based on 33 reviews over the past 12 months
Quality of work
9.94
Reliability
9.97
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
North Staffs Utility Services receives high praise for their prompt service, professionalism, and tidy workmanship, particularly in leak detection and pipe replacement; customers appreciate their clear communication and the efficiency of the team. A small number of customers mentioned delays in receiving certificates.
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Reviews (294)
10 Mains water leak on private property
Posted 23 July
Look no further than north staffs utility services should you require any regards burst mains and utility services. Communication excellent from Rob and Wendy. Rob was out super fast and found our mains water leak, Brian and Dan out super fast to do a top repair. Can’t recommend them enough!Verified reviewerJob location: ST1010 Leaking Outdoor Mains Water Stop Tap
Posted 27 June
Both visits took place as booked. Bob came to do the survey and eliminated the leak by turning off the faulty tap. A further visit was arranged for the excavation and replacement of the old tap with a modern accessible replacement. Two operatives duly appeared on the morning of the agreed date. The job was completed promptly and we are left with a very tidy site and accessible below ground regulation style stop tap.Verified reviewerJob location: CW510 Burst pipe under property.
Posted 23 June
Excellent service very friendly and tidy. Would definitely recommend.Verified reviewerJob location: ST110 Finding and repairing a leak
Posted 12 June
Rob came out to see me very quickly and he located the leak and then the job was booked in by Wendy. Brian and Daniel came out and dug out the pipe, repaired it and then filled back in with concrete and cleaned up and left everything as they found it. Many thanks to the whole team for doing such a good job.Verified reviewerJob location: ST1510 Mains water supply pipe leaking. Full replacement pipe. Moling technology
Posted 03 June
A first class service carried out by highly skilled tradesmen. They turned up exactly on time a carried out the installation with the utmost professionalism. The site was kept clean and tidy at all times. The installation was carried out promptly and efficiently. Once finished everything was reinstated and you cannot tell they have been here. Many thanks to Rob and all the team.Verified reviewerJob location: ST510 Replace 30 meters of mains water supply pipe
Posted 03 June
Following telephone contact to arrange a site visit arrived at prearranged time to assess the job with a view to providing quote. A couple of days later received a clear written quote via email. Arranged a mutually agreeable time for the work, arrived at 9.30am on the agreed date completed the work by 3.30pm same day. Considering the nature of the work it was completed in a clean tidy and professional manner. Block paving was replaced so it was difficult to tell.it had been removed to dig a pilot hole. A professional and reliable company to do the work.Verified reviewerJob location: ST11
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Company Info
Owner
Mr Rob Gallon
Ltd Company
8 years on Checkatrade
VAT Registered
Yes: 343547790
Welcome to North Staffs Utility Services Ltd.* We provide 24 -7 external plumbing emergency call out service to repair any underground burst on your existing water supply.*Reduce the risk of damage to your home or driveway caused by a underground burst water pipe.*All staff are fully trained in the latest leak detection methods for total piece of mind for our customers.*For a fast and reliable cost effective repair please call free on 08006118704.*We also offer a full water main replacement service using the latest trenchles methods, this allows your old lead water pipes to be replaced with minimum disruption to your beloved garden or driveway.
*Fully insured and water authorities accredited.We are a family run business that has been trading for over 12 years.With over 30 years experience in the clean water industry.We carry out underground water leak detection and repair.We also replace existing lead and metallic water services and install new MDPE services using the latest trenchless methods reducing the amount of disruption to your beloved garden.Water industry approved WIAPS for complete piece of mind for our customers.
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Member since 2017
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