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4.67
Refusal to take responsibility for the consequences of an installation error
Posted 1 week ago
NLW installed the patio doors incorrectly, placing the keeps/brackets so they didn't properly meet the door bolts meaning the doors were insecure. Then they denied it was an installation error, claiming it was just a 'minor adjustment' due to the door settling. They had to move the keeps *90mm* so this is a ridiculous claim and cuts to their honesty and integrity. Just outside the warrantee the door mechanism broke, high likely IMO due to the original poor alignment causing wear. NLW wouldn't take responsibility and I had to pay them an additional £400 to fix this which felt very unreasonable
Verified reviewer
Job location: N1
10
7 windows were replaced with double glazed upvc .
Posted 29 May
Professionalism from the initial survey to the installation . Great price , fantastic products and superb service . Will use this company for all future refurbishment projects .
Verified reviewer
Job location: N3
10
Acoustic windows and a front door
Posted 09 April
North London Windows provided an exceptional service. We recently had custom acoustic windows and a new front door fitted and we are absolutely delighted with the results. The entire team was amazing – professional, efficient and a pleasure to deal with. Having recently moved to a lovely house on a busy A road in London, noise reduction was a key concern and the new windows have made a significant difference creating a much more peaceful living environment with undisturbed sleep. We were particularly impressed with their attention to detail and the quality. We highly recommend.
Verified reviewer
Job location: E4
9
replacing hinges on older aluminium double glazed windows.
Posted 06 April
the guys were on-site and ready to get going 20 mins before they were even due to arrive. we figured they'd be half a day but at just over an hour in they were done and cleaning up. very happy with the work.
Verified reviewer
Job location: N9
10
Design, production and installation of new patio door
Posted 01 April
A great product and a great service. North London Windows were quick, efficient, friendly and helpful at every stage of the process. Highly recommended.
Verified reviewer
Job location: N8
10
Cricket Club ( Chingford) New windows and doors
Posted 25 March
Very happy with the installations of new windows and doors at Chingford Cricket Club From initial contact to sales visits ( John was lovely to work with) to installation an excellent experience Window installers very hard working and very professional. 2 lovely guys Sallie a pleasure to deal with and excellent at updating us, providing exact timelines and all round service Everyone at the club loves the windows and doors so a great story all round Thanks Don
Verified reviewer
Job location: E4
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