Norfolk Exterior Solutions

Reviews (322)

• C
  Caroline C
  10

  new conservatory roof replacement of all doors and windows in conservatory replacement of frontdoor

  Posted 02 February

  punctual, professional, nothing was too much trouble . reasonably priced good quality sturdy products .
  Verified reviewer
  Job location: NR1
• 10

  Exterior Door Installation

  Posted 27 January

  Great company, very prompt in arranging visit to take measurements and quote for the work. Experienced in what they do and advised of all options available. Very reasonably priced. Work took two days, and was completed to a very high standard. Would highly recommend and wouldn't hesitate to use them again in the future. A really friendly service from Jordan, Sophie and the team and we are thrilled with the outcome.
  
  Verified reviewer
  Job location: IP12
• 10

  Norfolk Exterior Solutions, amazing work

  Posted 23 January

  I was put in touch with Norfolk Exterior Solutions via a friend because I was struggling to find anyone reliable to complete my roof and clad my property. Norfolk exterior solutions completed their work within the time period they gave me and for the price they quoted with no hidden extras. I would recommend them to anyone that needed work done on their property
  Verified reviewer
  Job location: NR12
• 4.67

  What genuine lovely people?

  Posted 20 January

  I hoped to extend my patio door, (on a budget), they came out and quoted, I accepted and paid £749 deposit, a 'surveyor' came, he said it was underquoted. They offered my deposit back but in good faith, I asked how much more?-I got verbal guesses, but nothing in writing. they came out 2x more but on the last visit, Jordan couldnt figure out which way the rafters went (RSJ), i began to dis-trust them, did they know what they were doing? More costs? I panicked, asked for my deposit back, but they deducted £250 for 'visiting me'. I had trusted their great reviews? not sure they are real?
  Verified reviewer
  Job location: NR18

  Response from Norfolk Exterior Solutions

  Hi Terrie You were asked before Christmas if you wanted your full deposit refunded. Which we would have done. You then asked how much the extra cost would be. We said we need to speak to a builder and get the costings together. We then spoke on the phone after Christmas, told you the extra costs, you were keen to go ahead and except the extra work. You still aloud Norfolk Exterior Solutions to work on the project on your behalf knowing extra costings where involved. It was not until you needed to pay for building regs you then cancelled.Yet had originally said you would pay for building regs.

• 9.67

  Second job for us now - really impressed.

  Posted 16 January

  Good quality work and good communication. It's really nice that they have someone office-based to deal with scheduling etc. Makes life much easier.
  
  Job location: NR2
• 9.33

  Good service and result

  Posted 09 January

  Restored a large shed roof for me. Excellent service. Arrived at appointed times and carried out work with precision. Helpful and well mannered.
  Verified reviewer
  Job location: NR35