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New Forest Burners Ltd

Name: New Forest Burners Ltd
Address: Fordingbridge, Hampshire
Telephone: 07458 182204
Rating: 10

9.74/10

Fordingbridge, Hampshire

Checkatrade member since March 2023

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Customer Reviews

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9.74 /10

Based on 29 reviews over the past 12 months

Quality of work

9.69

Reliability

9.69

Communication

9.36

What customers are saying

AI-generated from customer reviews over last 24 months

New Forest Burners receives high praise for their excellent communication, professional service, and tidy workmanship during log burner installations and chimney sweeps; customers particularly appreciate the helpful advice and clear explanations provided, as well as the efficiency and friendliness of Olly and his team. However, one customer reported issues with an incorrectly fitting hearth stone and additional costs for replacement.

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Reviews (101)

A
Anonymous
10
New log burner fitted from scratch in log cabin
Posted 22 May
Cannot recommend Ollie at New Forest Burners enough. From start to finish I was kept updated all the way, with advice on what burner would be suitable to talking through the procedure of installation and instructions on how to use. A fast, clean service, by professionals would not hesitate to use again.
Verified reviewer
Job location: SP6
10
Advice, guidance and installation of log burner
Posted 12 May
Pleasant and help advice given. An appointment was made for New Forest Burners Ltd to visit and further advice and assistance was given. Further appointment was made and as before they turned up on time and carried out the work with minimum fuss and mess. The price was fair having done some comparisons. Both guys were polite and good natured. I am really happy with the installation. I could not find anything to criticise and thoroughly recommend this company.
Verified reviewer
Job location: SO41
10
5 star log burner install
Posted 06 May
I booked the instal following an advert I had found, I was quoted quickly and a short site visit was booked with a possible instal date. Comms were great. The guys that came to install were tidy workers, covered carpets and did a great job. I couldn’t recommend them highly enough. Amazing job from start to finish.
Verified reviewer
Job location: BH23
10
I have two log burners swept and serviced
Posted 28 April
Easy to make a booking arrived on time Very professional and excellent service thank you
Job location: SO40
10
Chimney sweep and service
Posted 22 April
Olly was a very nice guy and talked through what he did very professionally, very tidy in his work. Would thoroughly recommend him and I will be dealing with him for a long time.
Job location: SP2
10
Fit a new burner, hearth,oak mantle and opening.
Posted 15 April
Great job by Olly and Jamie with excellent communication through the whole process! Experienced with great knowledge and very clean and tidy! Carried out the work exactly as we discussed and would not hesitate to recommend to others!!!
Verified reviewer
Job location: SO45