New Forest Burners Ltd

Reviews (98)

• 10

  I have two log burners swept and serviced

  Posted 3 days ago

  Easy to make a booking arrived on time Very professional and excellent service thank you
  Job location: SO40
• 10

  Chimney sweep and service

  Posted 22 April

  Olly was a very nice guy and talked through what he did very professionally, very tidy in his work. Would thoroughly recommend him and I will be dealing with him for a long time.
  Job location: SP2
• 10

  Fit a new burner, hearth,oak mantle and opening.

  Posted 15 April

  Great job by Olly and Jamie with excellent communication through the whole process! Experienced with great knowledge and very clean and tidy! Carried out the work exactly as we discussed and would not hesitate to recommend to others!!!
  Verified reviewer
  Job location: SO45
• 10

  Woodburner installed

  Posted 19 March

  A friendly company that was very helpful and answered all my questions! Gave advice and links to help us choose the right burner. Was very accommodating when we had a delay with the delivery. Tidy installation and cleaned up after themselves. Sent a video explaining how to set up the burner to break it in as such and supplied a box with fire starters, kindling and logs. Highly reccomend, especially if like us you are virgins with wood burners!!
  Verified reviewer
  Job location: SO40
• 10

  Remove existing gas fire and install log burner, new chamber and hearth

  Posted 18 March

  From first contact, communication was excellent. On the day of installation, Olly was spot on time and the job was completed to a very high standard. Olly kept us informed throughout the day and took time to talk us through how to use our new log burner. We would not hesitate to recommend New Forest Burners to others.
  Verified reviewer
  Job location: SP2
• 1

  Log burner installation

  Posted 18 March

  Installed two stoves for us. The hearth stone supplied does not fit the concrete base so now left with bare concrete showing. Wanted another £500 to replace an incorrectly fitting hearth stone he supplied. Not impressed.
  
  Verified reviewer
  Job location: BH25

  Response from New Forest Burners Ltd

  I installed this 13 months ago, hearth was installed correctly, to regulations and with the customer approval in to their existing carpet. He has now revealed the old wooden floor and the hearth doesn’t cover the old concrete! Wants it changed for free.