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MSD Heating and Plumbing

9.85/10

Brentwood, Essex

Checkatrade member since July 2015
10

Customer Reviews

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9.85 /10

Based on 13 reviews over the past 12 months

Quality of work

9.85

Reliability

9.85

Communication

9.85

Reviews (226)

  • 10

    Excellent plumber

    Posted 05 April

    Mark has been excellent, very good customer service. He is very knowledgeable, tidy and does a great job. We have used Mark for over 10 years now and have recommended him to family and friends without hesitation.
    Verified reviewer
    Job location: RM12
  • 10

    Great boiler service!

    Posted 01 April

    Mark came highly recommended to me by two different people, and I can see why. He’s very friendly, efficient, and genuinely helpful. I’ve had two visits so far—one for a boiler service and another to sort out an issue with my radiator—and both times the service was excellent. I wouldn’t hesitate to recommend him and will definitely be using Mark again in the future. 😊
    Job location: CM2
  • 9

    Valiant Boiler Installation

    Posted 25 February

    I had a new boiler installed by MSD. When I have work done by a trade I look for 3 things, knowledge, customer service and value for money. MSD hit all 3 of these. I was taken through the detail, no rubbish was created or left in my premises and the installation was very professional. I would have no hesitation in recommending MSD, great job!
    Verified reviewer
    Job location: RM14
  • 10

    Boiler replacement

    Posted 18 February

    We were due for a boiler service, but it turned out there was a major problem and the boiler needed replacing. Mark was so helpful and efficient when it came to explaining the options and then installing the boiler on Monday after only discovering the problem on Friday. We really couldn't have asked for more, thanks again Mark for pulling out the stops to get the boiler installed so quickly!
    Verified reviewer
    Job location: RM12
  • 10

    Excellent

    Posted 18 February

    Matt was excellent from start to finish. Gave honest trustworthy advice. Being Gas Safe registered gave us the confidence that Matt worked under strict guidelines. His expertise was clear, compared to the people who hand installed the previous boiler. His communication was clear, responded promptly, was punctual and arrived when he said he would. He was clean and well presentable, his work was neat and clean, he tidied up after himself. He took the time to explain all the controls in a friendly helpful manner. Provided all the necessary compliance certificates. I can’t recommend Matt enough.
    Verified reviewer
    Job location: E6
  • 10

    New boiler fitted

    Posted 29 December 2025

    Mark fitted a new boiler. He was thorough, neat and very knowledgable. He always took the time to answer any questions we had. Very professional and would highly recommend.
    Verified reviewer
    Job location: RM11

Photos

Company Info

Owner

Mr Mark Dixon

Sole Trader

11 years on Checkatrade

VAT Registered

No

Domestic WorkFree Estimates

Welcome to MSD Heating & Plumbing - my name is Mark and I am a fully insured and qualified Gas Safe Engineer with over 20 years' experience in the industry.

All work is carried out to the highest standard ensuring quality is maintained in every job.

I pride myself in being reliable, efficient and trustworthy and every job is treated with the same professionalism no matter how small.

Heating

  • Full central heating installations
  • Gas Safety Certificates
  • Boiler changes
  • Power flushing
  • Central heating breakdowns
  • Servicing
  • underfloor heating systems

Plumbing

  • Bathroom refurbishments
  • Showers
  • Toilets and basins
  • Kitchen sinks
  • Outside taps
  • General plumbing

MSD Heating & Plumbing can offer

  • No call out fees
  • All work guaranteed for 12 months (parts and labour)
  • Vaillant accredited installer enabling me to offer extended warranties

Thank you for taking the time to look at my page, please do not hesitate to contact me for a free quotation.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2015

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks