Movivan

Reviews (680)

• 10

  Good compani

  Posted 1 day ago

  The best London removal company. From the initial contact, to pickup and delivery of my furniture, everything was smooth and organized. I am very happy I chose to go with Movivan and will recommend to all my friends.
  Job location: N19
• 10

  Pure Professionalism

  Posted 2 days ago

  The reason I have used this company again, is because of their pure professionalism. Not only did these gentlemen arrive on time, they were extremely polite, and took great care of my fragile and personal posseions.
  Job location: TW12
• 8

  V efficient removal from 2 bed central flat to Croydon

  Posted 19 June

  Movivan gave me an excellent removal service moving from my 2 bed flat in central London to a house 1 hour away in Croydon. The pre-sales conversations were very easy and professionally conducted, with a really simple video tour of my flat during which the Movivan adviser talked me through everything I would need and gave a very helpful breakdown of my options. On the day of the move, the team arrived on time and were all polite, professional and effective. They managed difficult removals of large furniture through my unusually narrow corridor and generally found helpful solutions. Everything
  Verified reviewer
  Job location: SE17
• 10

  The best home moving company

  Posted 17 June

  2 days packing and moving from Movivan. I had to move home from Hayes to Guildford. This company was recommended highly by my sister-in-law. Very friendly, fast and hard working. Everything was done as described and beyond. I highly recommend to anyone planning to move and need reliable movers.
  Verified reviewer
  Job location: UB3
• 10

  My experience with Movivan

  Posted 17 June

  Movivan helped us move house last month from Twickenham to Enfield. The team were really professional and courtous and made our lives much more easier on the moving day. They packed everything one day in advance and moved on the next. No damages, no delays, no fuss. Absolutely flawless. I would highly recommend Movivan.
  Job location: TW2
• 4.67

  Smooth Move, Disappointing Resolution

  Posted 10 June

  Positives first: Movivan fit us in at short notice, communication was good, and the movers arrived on time and worked efficiently. Unfortunately, an item was damaged during the move. The mover apologised at the time and accepted responsibility, but when we contacted the office afterwards, the damage was disputed and responsibility denied. We were also told that any reimbursement would have to come out of the employee’s wages, which was presented as our problem as customers. Eventually a second-hand replacement part was sent for us to fit ourselves. The move was fine; customer service was poor.
  
  Verified reviewer
  Job location: KT2

  Response from Movivan

  Thank you for your feedback. We are pleased you were happy with our communication, flexibility, and moving team. We are sorry that one item was damaged during the move. Once notified, we immediately offered to replace the chest of drawers or the damaged divider. You chose to replace the divider yourself, and we sourced and paid for the replacement part, arranging delivery directly to your address. While any damage is regrettable, we believe we acted promptly and fairly to resolve the issue as quickly as possible. We wish you all the best in your new home.