Moss Master Ltd

Reviews (656)

• 10

  Superb in every way

  Posted 6 days ago

  I would like to say a big thankyou to Mossmaster for the amazing transformation to the roof of my three storey house. The result goes beyond five stars!!! The three man crew worked tirelessly and when the job was complete they left the site spotless. Clive McBain. Graffham
  Verified reviewer
  Job location: GU28
• 10

  A very happy customer

  Posted 12 December

  I am very satisfied with the work carried out by the workmen. They removed the moss from the roof, cleaned and repaired the gutters and replaced the broken tiles. They did a marvellous job. The workmen were considerate. They cleaned and tidied up when they finished the day's work every day.
  
  Job location: GU9
• 10

  Roof guttering cleaning

  Posted 12 December

  The guys did a really thorough cleanse of my roof gutters. I can recommend Moss Master Ltd to do a great job. Will be using them again in the future.
  Verified reviewer
  Job location: GU35
• 1

  Below average

  Posted 09 December

  Roof was cleaned by some young kids who made a lot of mess and broke a drain cover without telling me. They were supposed to replace broken tiles and fit missing ones but it's been 3 months now and I'm still waiting. The roof is supposed to receive a treatment next year but that's obviously wishful thinking.
  
  Verified reviewer
  Job location: GU21

  Response from Moss Master Ltd

  Thank you for your feedback, we really do appreciate it. We employ young men, who have been with us for some time and we do apologise if the clean up did not meet your expectations. With respect to the drain cover, a replacement was ordered via the link you sent, which subsequently did not arrive, so this was sourced via a different company and installed. Our job description specifies that replacement tiles are a chargeable service, however you accepted a roof repair quote and following direct contact with our accredited roofing company, we issued a full refund of the deposit as requested.

• 10

  Excellent work

  Posted 08 December

  As always, an excellent job thoroughly well done.
  Verified reviewer
  Job location: GU35
• 10

  Roof clean and treatment, and roof valley repair

  Posted 26 November

  I recently had 2 jobs completed by this company. The 1st was a roof clean and treatment. My roof was heavily covered in moss, which was getting into my guttering. Moss Master Ltd cleaned my roof by hand/with brushes, to ensure the roof tiles were not damaged. It was then treated to prevent the moss returning. The 2nd job was a repair to a roof valley. Both jobs were completed to a high standard, and the workers left my property clean and tidy. All the people I came into contact with, including Sharon in the office, were professional and friendly. I highly recommend this company.
  
  Verified reviewer
  Job location: TW20