Although Danny appeared knowledgeable at first, the overall experience was very disappointing. The work was not completed to a satisfactory standard and did not meet the agreed quote, despite clear instructions and reminders throughout the day.
He initially attempted to delay the job due to an “emergency,” then arrived four hours late and finished several hours earlier the expected time. From the outset, the job felt rushed, with little attention to detail. Much of the pointing and brickwork was carried out poorly, and significant parts of the quoted work were left incomplete.
Response from MOORE’S BRICKWORK AND CONSTRUCTION LIMITED
I arrived early and it was raining therefore had to wait till rain went off before I started . I cut out bricks that was in quote and replaced them with identical match . I did extra pointing wich wasn’t on quote and didn’t add extra cost for this . I finished late on a Saturday which most builders don’t do . I also left a small area of pointing wich would have took me 10 minutes max due to safety. I asked client was he happy wich he said he was before I left site . Also client has deducted a considerable amount of money from quite because of area I couldn’t reach due to safety reasons .