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Mister Broom Ltd

7.38/10

Newport, Gwent

Checkatrade member since 2024

Customer Reviews

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7.38 /10

Based on 7 reviews over the past 12 months

Quality of work

7.33

Reliability

7.33

Communication

6.75

Reviews (7)

  • Anonymous
    0

    Refused to clean

    Posted 03 June

    The company came to the house and refused to clean after being really rude. The plumber was fitting a new toilet, but another was available. The company at first refused a refund, then retained a cancellation fee even though I didn't cancel the service. Don't use.
    Verified reviewer
    Job location: BS11

    Response from Mister Broom Ltd

    Hello Matthew We thank you for your review, you should really expose a true review. As it has already been said in emails between you can not change the company's health and safety rules or forced anyone doing a job here no have condition for that.

  • 10

    End of Tenancy

    Posted 21 May

    Can’t recommend enough. Very competitive pricing and they have clearly worked very hard. Booked an end of tenancy clean and the place looks incredible. Our oven and fridge/freezer looks brand new and the shower cubicle had lots of hard water on also from previous tenants so had built up a lot but it’s incredible clean now and you would never believe if you saw before pictures. Thank you so much to the team. Very quick in response and easy to get hold of
    Verified reviewer
    Job location: BS4
  • 0.33

    Internal and external windows cleaning and toilet

    Posted 21 May

    They have refused to complete the job they were paid to do, and have refused to speak or return my calls, it’s been more than 3 weeks now. The last communication I had with them they said they cannot do a refund and asked me to wait until they have a staff available to come and complete my job and that was 2 weeks ago, do we have to wait for eternity? They took and money and have refused to do the job. What kind of business do these people run?
    Verified reviewer
    Job location: NP20
  • Anonymous
    4.67

    End of Tenancy including deep clean of carpets and oven

    Posted 08 April

    Cleaners arrived over an hour and a half late. Still stains that should’ve been easy to remove were left, carpets only hoovered, and oven still dirty. Several areas weren’t properly cleaned. Landlady had to finish the job. Very disappointing. I paid 285 pounds and the walls and floors were still dirty, obe cupboard wasn't even touched. The quote was for end of tennancy including oven and deep clean of carpets. In reality they mopped and hoovered and cleaned the bathroom. Really disappointed
    Verified reviewer
    Job location: BA11
  • Anonymous
    10

    Deep cleaning

    Posted 17 February

    The quote was clear and transparent, and they responded very quickly to my inquiry. The team arrived on time and did a thorough deep cleaning. Highly professional and efficient. I would definitely recommend their service.
    Verified reviewer
    Job location: BS32
  • 10

    Deep cleaning of carpets and chairs

    Posted 13 December 2024

    I had a very fantastic experience with the team. I contacted them to help with the deep cleaning of my bedrooms and study as well as my chairs and staircase. They did an awesome job and exceeded my expectations. They also helped me to clean my bathroom as well which was an extra gift! I would definitely reach out to them when I need any deep cleaning. They did an excellent job and they are very pleasant and professional people! Good work team!
    Job location: CF3

Photos

Company Info

Owner

Mr Paulo Mendonca

Ltd Company

1 years on Checkatrade

VAT Registered

No

Free Estimates24 Hour Call-outCommercial WorkDomestic WorkInsurance Work Undertaken

Why choose Mister Broom Cleaning Services.

We are a believed and independent cleaning company we do not work with subcontractors

Our team is properly trained, uniformized and identified all our cleaning products are professional we do not use conventional chemicals purchased in Supermarket.

We offer a warranty after cleaning of 72 hours if something is wrong, we return to the place and clean for free

When you choose your cleaning service opt for our company.

Mister Broom it's your reliable partner

Accreditations and awards

Domestic Cleaning Alliance
Domestic Cleaning Alliance

This trade passed up to 12 Checkatrade vetting checks

Member since 2024

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Public Liability Insurance

  • Director checks

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