Mister Broom Ltd
Newport, Gwent
Checkatrade member since 2024
Customer Reviews
Write a review7.38 /10
Based on 7 reviews over the past 12 months
Quality of work
7.33
Reliability
7.33
Communication
6.75
Reviews (7)
- AAnonymous
0 Refused to clean
Posted 03 June
The company came to the house and refused to clean after being really rude. The plumber was fitting a new toilet, but another was available. The company at first refused a refund, then retained a cancellation fee even though I didn't cancel the service. Don't use.Verified reviewerJob location: BS11Response from Mister Broom Ltd
Hello Matthew We thank you for your review, you should really expose a true review. As it has already been said in emails between you can not change the company's health and safety rules or forced anyone doing a job here no have condition for that.
10 End of Tenancy
Posted 21 May
Can’t recommend enough. Very competitive pricing and they have clearly worked very hard. Booked an end of tenancy clean and the place looks incredible. Our oven and fridge/freezer looks brand new and the shower cubicle had lots of hard water on also from previous tenants so had built up a lot but it’s incredible clean now and you would never believe if you saw before pictures. Thank you so much to the team. Very quick in response and easy to get hold ofVerified reviewerJob location: BS40.33 Internal and external windows cleaning and toilet
Posted 21 May
They have refused to complete the job they were paid to do, and have refused to speak or return my calls, it’s been more than 3 weeks now. The last communication I had with them they said they cannot do a refund and asked me to wait until they have a staff available to come and complete my job and that was 2 weeks ago, do we have to wait for eternity? They took and money and have refused to do the job. What kind of business do these people run?Verified reviewerJob location: NP20- AAnonymous
4.67 End of Tenancy including deep clean of carpets and oven
Posted 08 April
Cleaners arrived over an hour and a half late. Still stains that should’ve been easy to remove were left, carpets only hoovered, and oven still dirty. Several areas weren’t properly cleaned. Landlady had to finish the job. Very disappointing. I paid 285 pounds and the walls and floors were still dirty, obe cupboard wasn't even touched. The quote was for end of tennancy including oven and deep clean of carpets. In reality they mopped and hoovered and cleaned the bathroom. Really disappointedVerified reviewerJob location: BA11 - AAnonymous
10 Deep cleaning
Posted 17 February
The quote was clear and transparent, and they responded very quickly to my inquiry. The team arrived on time and did a thorough deep cleaning. Highly professional and efficient. I would definitely recommend their service.Verified reviewerJob location: BS32 10 Deep cleaning of carpets and chairs
Posted 13 December 2024
Job location: CF3I had a very fantastic experience with the team. I contacted them to help with the deep cleaning of my bedrooms and study as well as my chairs and staircase. They did an awesome job and exceeded my expectations. They also helped me to clean my bathroom as well which was an extra gift! I would definitely reach out to them when I need any deep cleaning. They did an excellent job and they are very pleasant and professional people! Good work team!
Photos
Company Info
Owner
Mr Paulo Mendonca
Ltd Company
1 years on Checkatrade
VAT Registered
No
Why choose Mister Broom Cleaning Services.
We are a believed and independent cleaning company we do not work with subcontractors
Our team is properly trained, uniformized and identified all our cleaning products are professional we do not use conventional chemicals purchased in Supermarket.
We offer a warranty after cleaning of 72 hours if something is wrong, we return to the place and clean for free
When you choose your cleaning service opt for our company.
Mister Broom it's your reliable partner
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Member since 2024
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