Avoid!
Steve fit kitchen worktops for us which dropped a couple of days after he completed the work, upon looking underneath the worktops they appear to have been ‘bodged’ and visibly unstable.
Cornices were not cut right and they stated they would return with the right tools to finish the job. Could not get them to return and was left with half cut cornices which we had to replace ourselves to finish the job.
When this was challenged, Steve was rude and unprofessional on the phone.
Response from Midland Home Improvements
We are disappointed to see this revised review, especially after the work was completed in full and paid. you also left a higher rating. Throughout the job, communication remained positive and you confirmed you were happy with the completed work at the time. Messages prove this as my images which you replied amazing!
We always aim to resolve any concerns professionally and fairly,
We have DATED PHOTOS of the completed work and records of communication. As a business, we take pride in the quality of our work and I told you to not stand on the worktops to fit the pelmets which you ignored.