Medway Plumbing & Heating LTD
Rochester, Kent
Checkatrade member since December 20165
Customer Reviews
Write a review9.8 /10
Based on 38 reviews over the past 12 months
Quality of work
9.79
Reliability
9.82
Communication
9.79
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their professionalism, punctuality, and high-quality work. Reviewers frequently describe the team as polite, tidy, and communicative, with many highly recommending their services.
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Reviews (261)
10 Excellent service and a reasonable price.
Posted 3 days ago
Very professional, prompt and polite. Explained everything very clearly and was really reasonably priced. Have used this company before and will use again.Verified reviewerJob location: ME2Response from Medway Plumbing & Heating LTD
Thank you so much, Sonia, for your lovely review and for choosing us again. We really appreciate your continued support. It’s great to hear that you were happy with the service, pricing, and communication. We always aim to be professional, prompt, and transparent with every customer. We look forward to helping you again in the future.
10 Leaking pipes
Posted 15 March
Job location: ME2Rob & Ashley were very professional fixing a couple of water leaks ..... arrived promptly explained clearly what needed to be done and the work to a very high standard and very neatly done. Very happy with the work carried out then left the place clean and tidy ..... Thanks again...Response from Medway Plumbing & Heating LTD
Thank you for your great review, Darren. We’re really pleased to hear that Rob and Ashley provided a professional service and took the time to clearly explain the work required. It’s great to know you were happy with the standard of the work and how tidy everything was left. We really appreciate you taking the time to share your feedback—thanks again!
10 Rad change
Posted 12 March
Friendly professional Clean and tidy great communication 10 out of 10Verified reviewerJob location: ME5Response from Medway Plumbing & Heating LTD
Thank you for the great review, Gary. We're really pleased to hear that you found our team friendly and professional, and that the communication and tidiness met your expectations. Your feedback means a lot to us. We really appreciate you taking the time to leave a review and your 10/10 rating!
10 Excellent service arrived when they said they would.
Posted 07 March
Ashley, Rob and Julie are excellent. After being let down by another plumber and left without any heating they reacted swiftly and had my boiler up and running within 48 hours. Communication is always excellent and they arrive when they say they will. I would not want to use anybody else. Would highly recommend. Thanks very much guys for getting me out of a sticky situation.Verified reviewerJob location: TN17Response from Medway Plumbing & Heating LTD
Thank you so much for your kind review, Mark. We’re really pleased we could help get your heating back up and running quickly after you were let down. Ashley, Rob and Julie will be delighted to hear your feedback. Clear communication and turning up when we say we will are things we take very seriously, so it’s great to know that came across. We really appreciate your recommendation and your support. Thanks again for taking the time to leave such a lovely review – it means a lot to the whole team.
- BBecky C
10 New combi boiler and radiator fitting
Posted 27 January
Very good experience all round. Rob was lovely when he came to assess what needed doing in order to provide a quote. All the jobs were done within 2 days and to a high standard. Wouldn't hesitate to book him again if I need more plumbing work doing.Verified reviewerJob location: ME2Response from Medway Plumbing & Heating LTD
Hi Becky - Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience from the initial assessment through to the installation of your new combi boiler and radiator. It’s great to know everything was completed to a high standard and within the timeframe. Your recommendation truly means a lot to us, and we’d be more than happy to help with any future plumbing or heating work in the future.
10 Excellent service as always
Posted 15 January
Job location: ME7very efficient, polite and on time.Response from Medway Plumbing & Heating LTD
Hi Lorna, thank you for your kind review! We’re really pleased to hear you were happy with our efficient, polite and punctual service during your Landlord’s Gas Safety Inspection. We truly appreciate your support and look forward to helping you again in the future.
Photos
Company Info
Owner
Mr Robert Travers
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 4636978047
Medway Plumbing & Heating is a trusted, professional firm of heating engineers based in Medway.
With almost 20 years of experience behind us, our fully qualified engineers specialize in the service, repairs, installation and maintenance of domestic heating systems along with the professional completion of a variety of other plumbing tasks.
When you are looking for a heating specialist it is essential that you find Gas Safe engineers who priorities safety and high standards. We specialize in all types of central heating systems and plumbing work. All of our engineers hold recognized trade qualifications and are Gas Safe registered.
We are proud of our team of engineers and promote best practice in everything we do. To this end we are members of the following professional body:
Gas Safe Register
You’ll feel a sense of relief that you have found a plumber to rely on when you choose us for your Rochester plumbing work and our excellent reputation precedes that of us. In addition to carrying out effective plumbing work, we take pride in our professional demeanor and our aim is to leave you 100% satisfied with the work we’ve done.
Medway Plumbing & Heating believe that every customer is entitled to a high quality, safe service from their heating engineer and we are happy to help with jobs of all sizes. From a minor boiler repair issue to full central heating installation, we are on hand to help you to resolve your heating problems.
**With our years in the industry, we can provide solutions to most gas heating problems including: **
- General Plumbing
- Boiler Service
- Boiler Repair
- Boiler Installation
- Boiler Breakdown
- Power Flushing
- Central Heating Maintenance
- Central Heating Upgrade
- Radiator Installation
- Unvented Systems
- Hot Water Cylinders
- Safety Certificates
- Landlord Certificates
If you are looking for reliable Gas Safe engineers in and around Medway, please get in touch for a no-obligation quote.
If you would like to know more about the extensive services that we offer just visit us https://www.medwayplumbingandheating.com
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since December 2016
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