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Medway Plumbing & Heating LTD

9.8/10

Rochester, Kent

Checkatrade member since December 2016
5

Customer Reviews

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9.8 /10

Based on 38 reviews over the past 12 months

Quality of work

9.79

Reliability

9.82

Communication

9.79

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their professionalism, punctuality, and high-quality work. Reviewers frequently describe the team as polite, tidy, and communicative, with many highly recommending their services.

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Reviews (261)

  • 10

    Excellent service and a reasonable price.

    Posted 3 days ago

    Very professional, prompt and polite. Explained everything very clearly and was really reasonably priced. Have used this company before and will use again.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Thank you so much, Sonia, for your lovely review and for choosing us again. We really appreciate your continued support. It’s great to hear that you were happy with the service, pricing, and communication. We always aim to be professional, prompt, and transparent with every customer. We look forward to helping you again in the future.

  • 10

    Leaking pipes

    Posted 15 March

    Rob & Ashley were very professional fixing a couple of water leaks ..... arrived promptly explained clearly what needed to be done and the work to a very high standard and very neatly done. Very happy with the work carried out then left the place clean and tidy ..... Thanks again...
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Thank you for your great review, Darren. We’re really pleased to hear that Rob and Ashley provided a professional service and took the time to clearly explain the work required. It’s great to know you were happy with the standard of the work and how tidy everything was left. We really appreciate you taking the time to share your feedback—thanks again!

  • 10

    Rad change

    Posted 12 March

    Friendly professional Clean and tidy great communication 10 out of 10
    Verified reviewer
    Job location: ME5

    Response from Medway Plumbing & Heating LTD

    Thank you for the great review, Gary. We're really pleased to hear that you found our team friendly and professional, and that the communication and tidiness met your expectations. Your feedback means a lot to us. We really appreciate you taking the time to leave a review and your 10/10 rating!

  • 10

    Excellent service arrived when they said they would.

    Posted 07 March

    Ashley, Rob and Julie are excellent. After being let down by another plumber and left without any heating they reacted swiftly and had my boiler up and running within 48 hours. Communication is always excellent and they arrive when they say they will. I would not want to use anybody else. Would highly recommend. Thanks very much guys for getting me out of a sticky situation.
    Verified reviewer
    Job location: TN17

    Response from Medway Plumbing & Heating LTD

    Thank you so much for your kind review, Mark. We’re really pleased we could help get your heating back up and running quickly after you were let down. Ashley, Rob and Julie will be delighted to hear your feedback. Clear communication and turning up when we say we will are things we take very seriously, so it’s great to know that came across. We really appreciate your recommendation and your support. Thanks again for taking the time to leave such a lovely review – it means a lot to the whole team.

  • Becky C
    10

    New combi boiler and radiator fitting

    Posted 27 January

    Very good experience all round. Rob was lovely when he came to assess what needed doing in order to provide a quote. All the jobs were done within 2 days and to a high standard. Wouldn't hesitate to book him again if I need more plumbing work doing.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Hi Becky - Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience from the initial assessment through to the installation of your new combi boiler and radiator. It’s great to know everything was completed to a high standard and within the timeframe. Your recommendation truly means a lot to us, and we’d be more than happy to help with any future plumbing or heating work in the future.

  • 10

    Excellent service as always

    Posted 15 January

    very efficient, polite and on time.
    Job location: ME7

    Response from Medway Plumbing & Heating LTD

    Hi Lorna, thank you for your kind review! We’re really pleased to hear you were happy with our efficient, polite and punctual service during your Landlord’s Gas Safety Inspection. We truly appreciate your support and look forward to helping you again in the future.

Photos

Company Info

Owner

Mr Robert Travers

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 4636978047

Domestic WorkCards AcceptedFree Estimates

Medway Plumbing & Heating is a trusted, professional firm of heating engineers based in Medway.

With almost 20 years of experience behind us, our fully qualified engineers specialize in the service, repairs, installation and maintenance of domestic heating systems along with the professional completion of a variety of other plumbing tasks.

When you are looking for a heating specialist it is essential that you find Gas Safe engineers who priorities safety and high standards. We specialize in all types of central heating systems and plumbing work. All of our engineers hold recognized trade qualifications and are Gas Safe registered.

We are proud of our team of engineers and promote best practice in everything we do. To this end we are members of the following professional body:

Gas Safe Register

You’ll feel a sense of relief that you have found a plumber to rely on when you choose us for your Rochester plumbing work and our excellent reputation precedes that of us. In addition to carrying out effective plumbing work, we take pride in our professional demeanor and our aim is to leave you 100% satisfied with the work we’ve done.

Medway Plumbing & Heating believe that every customer is entitled to a high quality, safe service from their heating engineer and we are happy to help with jobs of all sizes. From a minor boiler repair issue to full central heating installation, we are on hand to help you to resolve your heating problems.

**With our years in the industry, we can provide solutions to most gas heating problems including: **

- General Plumbing

- Boiler Service

- Boiler Repair

- Boiler Installation

- Boiler Breakdown

- Power Flushing

- Central Heating Maintenance

- Central Heating Upgrade

- Radiator Installation

- Unvented Systems

- Hot Water Cylinders

- Safety Certificates

- Landlord Certificates

If you are looking for reliable Gas Safe engineers in and around Medway, please get in touch for a no-obligation quote.

If you would like to know more about the extensive services that we offer just visit us https://www.medwayplumbingandheating.com

Accreditations and awards

City & Guilds Qualified - Level 3
City & Guilds Qualified - Level 3

This trade passed up to 12 Checkatrade vetting checks

Member since December 2016

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