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Reviews

  • 10

    Excellent service and a reasonable price.

    Posted 4 days ago

    Very professional, prompt and polite. Explained everything very clearly and was really reasonably priced. Have used this company before and will use again.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Thank you so much, Sonia, for your lovely review and for choosing us again. We really appreciate your continued support. It’s great to hear that you were happy with the service, pricing, and communication. We always aim to be professional, prompt, and transparent with every customer. We look forward to helping you again in the future.

  • 10

    Leaking pipes

    Posted 15 March

    Rob & Ashley were very professional fixing a couple of water leaks ..... arrived promptly explained clearly what needed to be done and the work to a very high standard and very neatly done. Very happy with the work carried out then left the place clean and tidy ..... Thanks again...
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Thank you for your great review, Darren. We’re really pleased to hear that Rob and Ashley provided a professional service and took the time to clearly explain the work required. It’s great to know you were happy with the standard of the work and how tidy everything was left. We really appreciate you taking the time to share your feedback—thanks again!

  • 10

    Rad change

    Posted 12 March

    Friendly professional Clean and tidy great communication 10 out of 10
    Verified reviewer
    Job location: ME5

    Response from Medway Plumbing & Heating LTD

    Thank you for the great review, Gary. We're really pleased to hear that you found our team friendly and professional, and that the communication and tidiness met your expectations. Your feedback means a lot to us. We really appreciate you taking the time to leave a review and your 10/10 rating!

  • 10

    Excellent service arrived when they said they would.

    Posted 07 March

    Ashley, Rob and Julie are excellent. After being let down by another plumber and left without any heating they reacted swiftly and had my boiler up and running within 48 hours. Communication is always excellent and they arrive when they say they will. I would not want to use anybody else. Would highly recommend. Thanks very much guys for getting me out of a sticky situation.
    Verified reviewer
    Job location: TN17

    Response from Medway Plumbing & Heating LTD

    Thank you so much for your kind review, Mark. We’re really pleased we could help get your heating back up and running quickly after you were let down. Ashley, Rob and Julie will be delighted to hear your feedback. Clear communication and turning up when we say we will are things we take very seriously, so it’s great to know that came across. We really appreciate your recommendation and your support. Thanks again for taking the time to leave such a lovely review – it means a lot to the whole team.

  • Becky C
    10

    New combi boiler and radiator fitting

    Posted 27 January

    Very good experience all round. Rob was lovely when he came to assess what needed doing in order to provide a quote. All the jobs were done within 2 days and to a high standard. Wouldn't hesitate to book him again if I need more plumbing work doing.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Hi Becky - Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience from the initial assessment through to the installation of your new combi boiler and radiator. It’s great to know everything was completed to a high standard and within the timeframe. Your recommendation truly means a lot to us, and we’d be more than happy to help with any future plumbing or heating work in the future.

  • 10

    Excellent service as always

    Posted 15 January

    very efficient, polite and on time.
    Job location: ME7

    Response from Medway Plumbing & Heating LTD

    Hi Lorna, thank you for your kind review! We’re really pleased to hear you were happy with our efficient, polite and punctual service during your Landlord’s Gas Safety Inspection. We truly appreciate your support and look forward to helping you again in the future.