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Reviews

  • Becky C
    10

    New combi boiler and radiator fitting

    Posted 27 January

    Very good experience all round. Rob was lovely when he came to assess what needed doing in order to provide a quote. All the jobs were done within 2 days and to a high standard. Wouldn't hesitate to book him again if I need more plumbing work doing.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Hi Becky - Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience from the initial assessment through to the installation of your new combi boiler and radiator. It’s great to know everything was completed to a high standard and within the timeframe. Your recommendation truly means a lot to us, and we’d be more than happy to help with any future plumbing or heating work in the future.

  • 10

    Excellent service as always

    Posted 15 January

    very efficient, polite and on time.
    Job location: ME7

    Response from Medway Plumbing & Heating LTD

    Hi Lorna, thank you for your kind review! We’re really pleased to hear you were happy with our efficient, polite and punctual service during your Landlord’s Gas Safety Inspection. We truly appreciate your support and look forward to helping you again in the future.

  • 10

    Great service

    Posted 15 December 2025

    Great service , would 100% recommend and use again, very friendly and tidy
    Verified reviewer
    Job location: ME7

    Response from Medway Plumbing & Heating LTD

    Thank you so much for your kind words! We’re really glad you were happy with the service. It was a pleasure working with you, and we truly appreciate the recommendation. We’d be more than happy to help again anytime 😊

  • 9.67

    Great service

    Posted 13 November 2025

    Arrived on time, friendly professional service.
    Job location: ME5

    Response from Medway Plumbing & Heating LTD

    Thank you for your kind review. We’re delighted to hear that you were pleased with the service, punctuality, and professionalism during your annual boiler service. We appreciate you choosing us as a first-time customer and look forward to assisting you again in the future.

  • 7

    Maintained Boiler, but.

    Posted 16 October 2025

    Unfortunately he turned up an hour late, he was a very pleasent person and he maintained the boiler and fixed theproblem we had. I must mention, there was no need for the 7-30am telephone call, reminding us of the afternoon appointment, also after the appointment we had another call which was so fastly spoken, with so much information leaving a helpful review that it was impossible to understand.
    Verified reviewer
    Job location: ME5

    Response from Medway Plumbing & Heating LTD

    Thank you for your feedback! We're glad our engineer fixed your boiler issue. Sorry for the early call and quick follow-up — some reminders are automated. At times, emergencies cause delays, but we truly appreciate your patience and understanding.

  • 10

    Annual Service

    Posted 16 October 2025

    Annual boiler service. Ashley arrived promptly and completed the work efficiently. Very polite and friendly. We always use Medway Plumbing and the whole team are very professional. Thankyou.
    Verified reviewer
    Job location: ME2

    Response from Medway Plumbing & Heating LTD

    Thank you for your kind words! We're delighted to hear Ashley provided great service and that you trust Medway Plumbing year after year. We truly appreciate your loyalty and look forward to helping you again in the future!