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MD Plumbing & Heating

9.5/10

Coundon, Bishop Auckland, Durham

Checkatrade member since 2019
5

Services

  • General Plumbing
  • Underfloor Heating Installation
  • Radiator Installation
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Underfloor Heating Repair
  • Water Pumps Repair

Customer Reviews

Write a review

9.5 /10

Based on 6 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (47)

  • 10

    toilet pipework

    Posted 29 March

    I required pipework putting in for a downstairs toilet , mark came out when he said he would and quoted the job within 2 hours ££££s cheaper than a previous quote needless to say he was booked to start work the following week he arrived on time and completed the job with no problems would highly recommend
    Verified reviewer
    Job location: DL3
  • 10

    Kitchen new radiator fitted

    Posted 18 March

    Mark did exelent job fitting radiator very efficient would reccomend
    Verified reviewer
    Job location: DH6
  • 10

    Radiator kit working....moved radiator and amended pipes...solved problem

    Posted 01 February

    Good comm7nucatikn and fair pricing. Prompt and reliable. Diagnosed issue quickly and work completed sstisfactorily
    Verified reviewer
    Job location: DL17
  • 1

    Indoor pipe leaking and damaging ceiling, wall & carpet

    Posted 18 January

    Contacted them on Friday, they said they would attend on Monday, but never came & did not get in contact to let us know. I contacted them on Tuesday & was told they would come on Thursday. Never showed nor contacted on Thursday. I contacted on Friday & was told they now couldn’t come at all. I found a plumber who was there in half an hour & fixed the leak. Guess who I’m using first next time I need someone?
    Verified reviewer
    Job location: DH8

    Response from MD Plumbing & Heating

    With regards to this review, I did indeed agree to attend this job to give a price on the monday however my work that day ran over and I was unable to attend as planned, I apologised to the customer and offered Thursday as an alternative, the customer did not respond to my message so the following day I booked other jobs in for the rest of the week, on the Thursday even I received a blunt message from the customer stating I had not attended 'again' I reminded them that nothing had been booked for the Thursday and that I was now busy the remainder of that week, given that there was only one day left, the customer responded that this was ok and then went ahead and published the misleading review.

  • 10

    Outdoor tap Installed

    Posted 15 October 2024

    Great work, very happy with the results, job completed quickly and exactly as requested. Great attitude and very helpful, much appreciated Mark.
    Verified reviewer
    Job location: DL17
  • 10

    New toilet inlet valve and flush valve fitted

    Posted 30 May 2024

    Excellent workmanship, turned up on time 10/10
    Job location: DL4

Photos

Company Info

Owner

Mr Mark Douthwaite

Sole Trader

6 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken

Mark Douthwaite - MD Plumbing & Heating

Gas Safe Registered

Time Served

Over 12 Years Experience

All Aspects of Plumbing & Heating Covered

Landlords Gas Safety Checks

Gas Works - Natural Gas & LPG

Combi Boiler Installations

Power Flushing

Boiler Repairs & Servicing

Accreditations and awards

CITY & GUILDS
CITY & GUILDS
NVQ
NVQ

This trade passed up to 12 Checkatrade vetting checks

Member since 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

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