MD Plumbing & Heating

Reviews (49)

• 10

  Bath leak

  Posted 17 May

  Very responsive, answered the ad same day. Called same day to arrange repair. Communicated clearly and honestly about what needed doing and when he could do it. Came when he said he would. Top job, will use again in future 👍
  Verified reviewer
  Job location: TS29
• 10

  Replacing sink and two sets of taps and fixing a leaking drain.

  Posted 07 May

  Mark was so responsive and extremely reliable - completed the work required very quickly and to a high standard - would not hesitate to ask Mark to complete future work for us - highly recommended.
  Job location: DL13
• 10

  toilet pipework

  Posted 29 March

  I required pipework putting in for a downstairs toilet , mark came out when he said he would and quoted the job within 2 hours ££££s cheaper than a previous quote needless to say he was booked to start work the following week he arrived on time and completed the job with no problems would highly recommend
  Verified reviewer
  Job location: DL3
• 10

  Kitchen new radiator fitted

  Posted 18 March

  Mark did exelent job fitting radiator very efficient would reccomend
  Verified reviewer
  Job location: DH6
• 10

  Radiator kit working....moved radiator and amended pipes...solved problem

  Posted 01 February

  Good comm7nucatikn and fair pricing. Prompt and reliable. Diagnosed issue quickly and work completed sstisfactorily
  Verified reviewer
  Job location: DL17
• 1

  Indoor pipe leaking and damaging ceiling, wall & carpet

  Posted 18 January

  Contacted them on Friday, they said they would attend on Monday, but never came & did not get in contact to let us know. I contacted them on Tuesday & was told they would come on Thursday. Never showed nor contacted on Thursday. I contacted on Friday & was told they now couldn’t come at all. I found a plumber who was there in half an hour & fixed the leak. Guess who I’m using first next time I need someone?
  Verified reviewer
  Job location: DH8

  Response from MD Plumbing & Heating

  With regards to this review, I did indeed agree to attend this job to give a price on the monday however my work that day ran over and I was unable to attend as planned, I apologised to the customer and offered Thursday as an alternative, the customer did not respond to my message so the following day I booked other jobs in for the rest of the week, on the Thursday even I received a blunt message from the customer stating I had not attended 'again' I reminded them that nothing had been booked for the Thursday and that I was now busy the remainder of that week, given that there was only one day left, the customer responded that this was ok and then went ahead and published the misleading review.