Mcfarlane Homes Ltd

Reviews (50)

• 4

  Poor communication

  Posted 30 November 2025

  Initial impression very good, relaxed and informative when measuring up. However, felt the fitters rushed the job due to a delay on the first day and were careless. This resulted in a chip to the door which we still waiting a satisfactory repair to. The fitters also didn't complete all jobs and communication was extremely poor. Not holding out much hope for guarantee.
  Verified reviewer
  Job location: PA3
• 10

  McFarlane Homes

  Posted 17 November 2025

  Would recommend this company,I required a gate at the side of my house where a fence already existed, and McFarlane homes carried out this work using the fence that was already in place and modified it to a gate using new ironmongery and some new timber.delighted with the work.
  Verified reviewer
  Job location: ML4
• C
  Cynthia H
  10

  Windows seals

  Posted 07 October 2025

  The service was very good and they were quick to organise to come carry out the work. It's a shame the job could not be completed due to the roughcasting issues we have with the building. The team was very honest and friendly. Highly recommend.
  Verified reviewer
  Job location: ML7
• J
  Jean M
  6

  Conservatory good, poor communication and aftercare lets company down

  Posted 03 October 2025

  One year on from ordering our conservatory. Initially told that the build might be end of the year/early into the following year. By February, we started to get concerned, thankfully it went ahead in April. One of the window handles was broken and could not be fitted, house not fully secure. I chased & chased, 5 months on we had to admit to ourselves that the job was not going to be completed and sourced new handles ourselves to match a set. I have requested our warranty but I am now being ghosted. We also ordered a Velux - never been supplied. Disappointing.
  Verified reviewer
  Job location: KA6

  Response from Mcfarlane Homes Ltd

  Thank you for your feedback. Whilst the delay in installation was frustrating, we can see clear email and messaging of this being communicated. On installation, the supplier sent the wrong handle, it broken, just a left hand instead of a right. A replacement was ordered but these were on back order which was communicated. One arrived but was the wrong colour and you opted to not have it fitted and wait for the right colour. The handle was for a small hopper window and does not impact the security. We also fitted an external door so the house security was not affected. The Velux was cancelled

• 10

  Excellent service from McFarlane Homes

  Posted 14 September 2025

  We would strongly recommend McFarlane Homes who delivered an excellent service. We live in an old house and needed an upstairs dorma bedroom window replaced. Connor responded immediately to our enquiry, came out to give us a quote the next day, and provided helpful advice and a reasonable price for the work. The work was done quickly and efficiently with good communication from Connor throughout, and all rubbish taken away upon completion. Such a high standard is rare these days so we will definitely be using McFarlane Homes again in the future. Thank you.
  Verified reviewer
  Job location: ML3
• 10

  Highly recommend - excellent service.

  Posted 10 September 2025

  Connor was extremely helpful on this job, fixing the outside seal on a window in my parent’s flat. After my parents were unfortunately scammed out of money by a fake business on their first attempt to find a tradesman, I stepped in to find someone reliable who would show up on time, do the job, and not charge unreasonable fees. Connor was knowledgeable, considerate, and communicated well with both me and my parents, to explain what work needed doing and when he would arrive to do it. It was an awkward job he did very professionally, and for a reasonable price. We’d happily use them again.
  Verified reviewer
  Job location: G41