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Reviews

  • Bethany H
    10

    Diagnosing and repairing window following water ingress in older property

    Posted 12 April

    Highly impressed by the service and reasonable price point. Communication before and during the work was just brilliant. Also patient with our very curious two year old (who still plays as the man who fixed our window!). I just felt really at ease and increasingly confident in the work being done, and was kept fully informed throughout. Very easy to chat to. Great finish and clean up too - you wouldn't know and it was a huge relief to have it all taken care of. Thank you again!
    Verified reviewer
    Job location: KA3
  • 10

    What a difference

    Posted 06 February

    Really happy with the results. Has made a huge difference to the front of the house. No sales talk, got the style/colour I was wanted and Connor explained everything well.
    Verified reviewer
    Job location: G71
  • 6

    Sub standard

    Posted 05 February

    Unfortunately, the work carried out was substandard. I had to call out a joiner to fix the window. The window was fitted to rotten timbers. The window sill was fitted at an angle, and the top part of the window surround sagged, exposing insulation. They promise so much; however, in my experience, the promises have not come true.
    Verified reviewer
    Job location: FK8

    Response from Mcfarlane Homes Ltd

    We told you to get a joiner to come out after 6 or 7 layers of broken asbestos was found inside the wall where the window was going. This had led to the wood being rotten and no where to fix the window to properly and no support for the plasterboard. We explained to you how we can fix it in place but reiterated a joiner needs to come and build a new frame. We didnt charge the extra time we waited on site for the asbestos chap to arrive and we made sure the window was sealed appropriately as we didnt know if you would have a joiner out the next day or in weeks. We feel we went above and beyond

  • 4

    Poor communication

    Posted 30 November 2025

    Initial impression very good, relaxed and informative when measuring up. However, felt the fitters rushed the job due to a delay on the first day and were careless. This resulted in a chip to the door which we still waiting a satisfactory repair to. The fitters also didn't complete all jobs and communication was extremely poor. Not holding out much hope for guarantee.
    Verified reviewer
    Job location: PA3
  • 10

    McFarlane Homes

    Posted 17 November 2025

    Would recommend this company,I required a gate at the side of my house where a fence already existed, and McFarlane homes carried out this work using the fence that was already in place and modified it to a gate using new ironmongery and some new timber.delighted with the work.
    Verified reviewer
    Job location: ML4
  • Cynthia H
    10

    Windows seals

    Posted 07 October 2025

    The service was very good and they were quick to organise to come carry out the work. It's a shame the job could not be completed due to the roughcasting issues we have with the building. The team was very honest and friendly. Highly recommend.
    Verified reviewer
    Job location: ML7