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McConnell utilities

9.97/10

Chatham, Kent

Checkatrade member since October 2024

Services

  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Pipe Fitter

Customer Reviews

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9.97 /10

Based on 67 reviews over the past 12 months

Quality of work

9.95

Reliability

9.98

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their professional, efficient, and high-quality work, particularly in fixing complex water leaks and replacing pipes. Reviewers frequently highlight the team's excellent communication, politeness, and how clean and tidy they leave the job site upon completion.

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Reviews (104)

  • Jamie H
    10

    Great team, great work (and fast!)

    Posted 27 April

    Louie and his team were so swift in their work and despite having to access through the wall and floor to fit the new pipes there is no trace of them being there! Everyone was very friendly and I was delighted to have hired them for the job!
    Verified reviewer
    Job location: BR1
  • Sharon A
    10

    outside water leak

    Posted 25 April

    amazing work carried out. Came the same day to quote for the work then arrived by 9am on the day. Completed work to a high standard and showed us the repair before filling in the hole. removed all leftover materials from site.
    Verified reviewer
    Job location: ME12
  • 10

    Trustworthy

    Posted 23 April

    They were excellent from start to finish, understanding, professional, very reasonable in price. Job done to the highest standard with minimum disruption to our schedule and around tight constraints
    Verified reviewer
    Job location: SE18
  • 10

    Professional

    Posted 19 April

    Great service. Had ground pipework done at my property and louie and team did an excellent job. Professional, efficient, and everything was completed to a high standard. Highly recommend.
    Verified reviewer
    Job location: ME5
  • 10

    Efficient, Reliable & tidy

    Posted 30 March

    Louie and his team replaced my old mains lead pipe with a new MDPE pipe. Louie & his team were very polite and helpful, and they worked diligently through the day. The work looks neat & tidy and i'd happily recommend Louie to anyone looking for a similar job
    Job location: SE6
  • Anthony S
    10

    Outstanding Service – Honest, Professional and Highly Recommended

    Posted 27 March

    I had a suspected mains water leak and was told by Thames Water it was my responsibility. I contacted Louie McConnell at McConnell Utilities and I’m very glad I did. He was prompt, professional, and thoroughly investigated the issue, correctly identifying it as Thames Water’s responsibility, saving me unnecessary cost. He explained everything clearly and gave me full confidence. After the excavation, the paving was reinstated to an excellent standard — even better than before. Honest, reliable, and highly recommended.
    Verified reviewer
    Job location: E17

Photos

Company Info

Owner

Mr Louie McConnell

Sole Trader

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

We are a highly experienced company specialising in mains water repairs, connections, and light groundwork. Fully qualified and insured, we ensure all work is completed to the highest standard. Whether you require a small excavation or a new water supply installation, feel free to contact us.


Our services include:

- Water main repairs & connections

- Impact moling

- Leak detection

- Excavation & reinstatement

- Light groundwork

- Foundation digging / depth checking



We serve both commercial and residential properties and offer 24/7 emergency call-outs.


- Free estimates

- Guaranteed work

- Fully insured

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since October 2024

Individual checks

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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