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Matt Grange Home Heating Experts

9.98/10

Stockton-on-Tees, County Durham

Checkatrade member since August 2013
10

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Oil Central Heating Installation
  • Gas Safety Checks - CP12
  • Oil Tank Installation
  • Gas Cooker Installation
  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Oil Boiler Installation
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Oil Central Heating Servicing / Repair

Customer Reviews

Write a review

9.98 /10

Based on 84 reviews over the past 12 months

Quality of work

9.99

Reliability

9.99

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, polite, and efficient service, from initial booking to the completion of work. Engineers are frequently described as punctual, knowledgeable, and tidy, with office staff also noted for being very supportive and communicative.

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Reviews (436)

  • 10

    Work done quickly and professionally

    Posted 2 days ago

    Carried out the work very quickly and professionally and with little mess, kept us informed of the progress they were making, explained everything as they went along, very pleased with the work done and lads really pleasant. Took all the rubbish away with them. Would definitely recommend.
    Job location: TS7
  • 10

    Punctual, capable and great customer service.

    Posted 4 days ago

    Excellent service was provided on an oil boiler that hasn't been serviced in a while. James was great! Maria was very efficient with the booking of the engineer, and the whole process has been effortless. 5 Star!
    Job location: DH6
  • Brian T
    10

    My gas boiler was broken down, leaking water, losing pressure, and a broken pressure release valve.

    Posted 10 March

    I rang for help at 9.00am. Maria promised to try and arrange for a plumber and would ring back. She rang back at 1.30pm, and we had two men at our house 20 minutes later. In the next 2 hours they repaired the broken parts, fitted a new pressure release valve, fitted a replacement radiator valve, and completed the annual service of the boiler and heating system. They explained everything clearly and cleaned up carefully. Both were polite, efficient, even declining our offer of refreshments. Outstanding service as part of a maintenance contract.
    Verified reviewer
    Job location: TS18
  • 10

    Five Stars

    Posted 06 March

    Our boiler died on Monday and despite their best efforts Matt’s team could not breathe life into it. They have looked after us for many years and rose to the occasion once again. A replacement new boiler was found and installed and working by teatime on Thursday. We would like to pay special thanks to Sam, Tyler and Connor who were simply the best. They were very considerate, tidy workers and we would definitely be happy to recommend them. Thank-you so much for making a difficult situation as easy for us as possible.
    Verified reviewer
    Job location: TS14
  • 10

    Terrific Service

    Posted 21 February

    I needed an urgent boiler replacement but there were issues in dealing with the person in residence as I live many miles away and couldn't be there. I only dealt with Maria but she took all my concerns on board and was wonderfully understanding. They were unable to gain access on their first visit but accepted this in view of the 'difficulties' . I'm told that the installers' interaction with the person in residence was very good. Many thanks to Maria and the team.
    Verified reviewer
    Job location: TS5
  • 10

    A trustworthy company.

    Posted 17 February

    Prompt attention to problem. Efficient and courteous engineer. I’ve used this company for many years and have never had cause for concern or complaint.
    Job location: TS15

Photos

Company Info

Owner

Mr Matt Grange

Sole Trader

13 years on Checkatrade

VAT Registered

Yes: GB166421022

Domestic WorkCards Accepted

Proud to install, service and repair Worcester-Bosch & other gas and oil boilers, air source heat pumps & air conditioning across Teesside, Co. Durham & North Yorkshire.


At Matt Grange Home Heating Experts you can always expect a professional and competitive service.


We're Gas Safe, OFTEC & REFCOM Registered, qualified, experienced, insured and all work is fully guaranteed.


We're also authorized by the FCA to provide finance for your boiler installation if necessary.


Please contact us today to discuss your requirements.


We do not take on general plumbing jobs or bathrooms.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2013

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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