MASTER PLUMBING SERVICE LTD
London, Surrey
Checkatrade member since February 20215
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Gas Central Heating Servicing / Repair
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Unvented Hot Water Cylinder Installation
- Water Supply Pipe Repairs
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Unvented Hot Water Cylinder Servicing / Repair
Customer Reviews
Write a review9.9 /10
Based on 32 reviews over the past 12 months
Quality of work
9.94
Reliability
9.87
Communication
9.9
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for being professional, responsive, and efficient. Reviewers frequently highlight the high standard of work and clear communication, noting the team is reliable and knowledgeable.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (193)
10 BOILER REPAIR
Posted 07 March
I highly recommend Master Plumbing Service. Matthew responded promptly - he diagnosed and repaired my boiler problem and efficiently and explained the steps he'd taken to fix it. Outstanding service.Verified reviewerJob location: W710 Excellent
Posted 05 March
Good communication, prompt arrival, assessed and sorted in 1 hour , replaced waste pipe that was leaking badly under sink. Good value for money. Have used more than once.Verified reviewerJob location: W710 Great professional service.
Posted 18 February
Called to help diagnose an issue with the UFH, responded quickly and with a date, kept me updated with time of arrival. Quickly found the fault and returned to replace the faulty part, also took care to ensure the system was working and made it as good as the first install. Very thourogh and professional through out, will always use them in the future.Verified reviewerJob location: W1310 Central heating improvements
Posted 17 February
Very professional service!Verified reviewerJob location: TW710 Quick and efficient service.
Posted 15 February
Very quick and efficient service. After detailing the problem (faulty valve) Matthew provided a price and time (same day) and the fault was fixed as promised. On the experience I had I would highly recommend.Verified reviewerJob location: W710 Fix heating system in flat
Posted 13 February
Prompt, courteous, knowledgeable and efficient, ticks all the boxes, highly recommend.Verified reviewerJob location: TW8
Photos
Company Info
Owner
Mr. Matthew Shepherd
Ltd Company
5 years on Checkatrade
VAT Registered
No
Looking for a local plumber in Hanwell, Ealing, Brentford and West London? At Master Plumbing Service, we’ve been providing professional plumbing and heating solutions for over 19 years, trusted by both homeowners and landlords.
Plumbing & Heating for Homeowners
We know how stressful plumbing problems can be. That’s why our Gas Safe Registered plumbers deliver fast, reliable services to keep your home safe, warm, and energy efficient. From boiler repairs in Hanwell to new boiler installations in Ealing we handle everything. We also install smart heating controls, provide underfloor heating solutions, and offer a 24/7 emergency plumber service across Hanwell, Ealing and West London.
We provide a full range of services to keep your property safe, warm, and efficient:
• Boiler Repairs & Servicing: fast, safe repairs for all makes & models
• Boiler Installations & Replacements: energy-efficient upgrades
• Central Heating Systems: repairs, upgrades, and installation of radiators, pumps, and pipework
• Smart Heating Controls: installation of energy-saving thermostats and smart systems
• Emergency Plumbing: 24/7 rapid response for leaks, breakdowns, and urgent issues
• Gas Works & Gas Safety Certificates (CP12): inspections & landlord compliance packages
• Power Flushing: improve system efficiency, reduce bills, and extend boiler life
• Underfloor Heating: installation, servicing, and repairs for modern comfort solutions
• General Plumbing: taps, toilets, showers, kitchens, bathrooms, water tanks, and pipework
• Property Maintenance: ongoing servicing and preventative care for homes and multi-site clients
Plumbing Services for Landlords & Property Managers
We support landlords, letting agents, and housing associations with expert compliance and maintenance. Our Gas Safety Certificates (CP12), planned servicing, and rapid emergency plumbing callouts mean you can rely on us to manage single homes or multiple properties across West London.
Why Choose Master Plumbing Service?
- Local plumbers serving Hanwell, Ealing, Brentford and West London
- Transparent Pricing: clear quotes, no hidden costs
- Customer-Focused: reliable work slots, guaranteed workmanship, and regular updates
Whether you need a boiler repair in Hanwell, a plumber in Ealing, or a trusted partner for ongoing property maintenance across West London, Master Plumbing Service makes plumbing simple, safe, and stress-free.
Call your local plumbing and heating experts today, at Master Plumbing Service, it’s always No Problems, Only Solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since February 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks


