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MASTER PLUMBING SERVICE LTD

9.9/10

London, Surrey

Checkatrade member since February 2021
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Emergency Central Heating Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.9 /10

Based on 32 reviews over the past 12 months

Quality of work

9.94

Reliability

9.87

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for being professional, responsive, and efficient. Reviewers frequently highlight the high standard of work and clear communication, noting the team is reliable and knowledgeable.

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Reviews (193)

  • 10

    BOILER REPAIR

    Posted 07 March

    I highly recommend Master Plumbing Service. Matthew responded promptly - he diagnosed and repaired my boiler problem and efficiently and explained the steps he'd taken to fix it. Outstanding service.
    Verified reviewer
    Job location: W7
  • 10

    Excellent

    Posted 05 March

    Good communication, prompt arrival, assessed and sorted in 1 hour , replaced waste pipe that was leaking badly under sink. Good value for money. Have used more than once.
    Verified reviewer
    Job location: W7
  • 10

    Great professional service.

    Posted 18 February

    Called to help diagnose an issue with the UFH, responded quickly and with a date, kept me updated with time of arrival. Quickly found the fault and returned to replace the faulty part, also took care to ensure the system was working and made it as good as the first install. Very thourogh and professional through out, will always use them in the future.
    Verified reviewer
    Job location: W13
  • 10

    Central heating improvements

    Posted 17 February

    Very professional service!
    Verified reviewer
    Job location: TW7
  • 10

    Quick and efficient service.

    Posted 15 February

    Very quick and efficient service. After detailing the problem (faulty valve) Matthew provided a price and time (same day) and the fault was fixed as promised. On the experience I had I would highly recommend.
    Verified reviewer
    Job location: W7
  • 10

    Fix heating system in flat

    Posted 13 February

    Prompt, courteous, knowledgeable and efficient, ticks all the boxes, highly recommend.
    Verified reviewer
    Job location: TW8

Photos

Company Info

Owner

Mr. Matthew Shepherd

Ltd Company

5 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Looking for a local plumber in Hanwell, Ealing, Brentford and West London? At Master Plumbing Service, we’ve been providing professional plumbing and heating solutions for over 19 years, trusted by both homeowners and landlords.


Plumbing & Heating for Homeowners


We know how stressful plumbing problems can be. That’s why our Gas Safe Registered plumbers deliver fast, reliable services to keep your home safe, warm, and energy efficient. From boiler repairs in Hanwell to new boiler installations in Ealing we handle everything. We also install smart heating controls, provide underfloor heating solutions, and offer a 24/7 emergency plumber service across Hanwell, Ealing and West London.


We provide a full range of services to keep your property safe, warm, and efficient:

• Boiler Repairs & Servicing: fast, safe repairs for all makes & models

• Boiler Installations & Replacements: energy-efficient upgrades

• Central Heating Systems: repairs, upgrades, and installation of radiators, pumps, and pipework

• Smart Heating Controls: installation of energy-saving thermostats and smart systems

• Emergency Plumbing: 24/7 rapid response for leaks, breakdowns, and urgent issues

• Gas Works & Gas Safety Certificates (CP12): inspections & landlord compliance packages

• Power Flushing: improve system efficiency, reduce bills, and extend boiler life

• Underfloor Heating: installation, servicing, and repairs for modern comfort solutions

• General Plumbing: taps, toilets, showers, kitchens, bathrooms, water tanks, and pipework

• Property Maintenance: ongoing servicing and preventative care for homes and multi-site clients


Plumbing Services for Landlords & Property Managers


We support landlords, letting agents, and housing associations with expert compliance and maintenance. Our Gas Safety Certificates (CP12), planned servicing, and rapid emergency plumbing callouts mean you can rely on us to manage single homes or multiple properties across West London.


Why Choose Master Plumbing Service?

  • Local plumbers serving Hanwell, Ealing, Brentford and West London
  • Transparent Pricing: clear quotes, no hidden costs
  • Customer-Focused: reliable work slots, guaranteed workmanship, and regular updates


Whether you need a boiler repair in Hanwell, a plumber in Ealing, or a trusted partner for ongoing property maintenance across West London, Master Plumbing Service makes plumbing simple, safe, and stress-free.


Call your local plumbing and heating experts today, at Master Plumbing Service, it’s always No Problems, Only Solutions.

Accreditations and awards

bpec Certification Ltd - Unvented Hot Water
bpec Certification Ltd - Unvented Hot Water

This trade passed up to 12 Checkatrade vetting checks

Member since February 2021

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