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MASTER PLUMBING SERVICE LTD

9.88/10

London

Checkatrade member since February 2021
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Emergency Central Heating Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.88 /10

Based on 28 reviews over the past 12 months

Quality of work

9.89

Reliability

9.86

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this service as professional, reliable, and efficient. They are frequently praised for their quick response times, clear communication, and honest, fair pricing.

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Reviews (198)

  • 10

    Great plumbers- friendly, knowledgeable and prompt

    Posted 2 days ago

    Matt and his team are excellent. Friendly knowledgeable, prompt and competitively priced. Highly recommended.
    Verified reviewer
    Job location: W5
  • 10

    New boiler installed , very happy with it .

    Posted 20 April

    I found Matthew and his team extremely reliable , friendly and communicative . I was given fair quotes and the work was carried out well and without any fuss or mess. I would be very happy to recommend them to anyone .
    Verified reviewer
    Job location: W13
  • 10

    Boiler repair

    Posted 15 April

    Quick and efficient service. Diagnosed the fault quickly and got it sorted
    Verified reviewer
    Job location: W5
  • 9

    RELIABLE AND CONSCIENTIOUS

    Posted 09 April

    Excellent job by Master Plumbing Service on my central heating boiler. Will definitely book again for future jobs.
    Verified reviewer
    Job location: W7
  • 10

    Gas Boiler repair

    Posted 25 March

    Excellent servive, very professional and helpful and the tradesperson was very quick and efficient. I would use them again
    Verified reviewer
    Job location: W5
  • 10

    BOILER REPAIR

    Posted 07 March

    I highly recommend Master Plumbing Service. Matthew responded promptly - he diagnosed and repaired my boiler problem and efficiently and explained the steps he'd taken to fix it. Outstanding service.
    Verified reviewer
    Job location: W7

Photos

Company Info

Owner

Mr. Matthew Shepherd

Ltd Company

5 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Looking for a local plumber in Hanwell, Ealing, Brentford and West London? At Master Plumbing Service, we’ve been providing professional plumbing and heating solutions for over 19 years, trusted by both homeowners and landlords.


Plumbing & Heating for Homeowners


We know how stressful plumbing problems can be. That’s why our Gas Safe Registered plumbers deliver fast, reliable services to keep your home safe, warm, and energy efficient. From boiler repairs in Hanwell to new boiler installations in Ealing we handle everything. We also install smart heating controls, provide underfloor heating solutions, and offer a 24/7 emergency plumber service across Hanwell, Ealing and West London.


We provide a full range of services to keep your property safe, warm, and efficient:

• Boiler Repairs & Servicing: fast, safe repairs for all makes & models

• Boiler Installations & Replacements: energy-efficient upgrades

• Central Heating Systems: repairs, upgrades, and installation of radiators, pumps, and pipework

• Smart Heating Controls: installation of energy-saving thermostats and smart systems

• Emergency Plumbing: 24/7 rapid response for leaks, breakdowns, and urgent issues

• Gas Works & Gas Safety Certificates (CP12): inspections & landlord compliance packages

• Power Flushing: improve system efficiency, reduce bills, and extend boiler life

• Underfloor Heating: installation, servicing, and repairs for modern comfort solutions

• General Plumbing: taps, toilets, showers, kitchens, bathrooms, water tanks, and pipework

• Property Maintenance: ongoing servicing and preventative care for homes and multi-site clients


Plumbing Services for Landlords & Property Managers


We support landlords, letting agents, and housing associations with expert compliance and maintenance. Our Gas Safety Certificates (CP12), planned servicing, and rapid emergency plumbing callouts mean you can rely on us to manage single homes or multiple properties across West London.


Why Choose Master Plumbing Service?

  • Local plumbers serving Hanwell, Ealing, Brentford and West London
  • Transparent Pricing: clear quotes, no hidden costs
  • Customer-Focused: reliable work slots, guaranteed workmanship, and regular updates


Whether you need a boiler repair in Hanwell, a plumber in Ealing, or a trusted partner for ongoing property maintenance across West London, Master Plumbing Service makes plumbing simple, safe, and stress-free.


Call your local plumbing and heating experts today, at Master Plumbing Service, it’s always No Problems, Only Solutions.

Accreditations and awards

bpec Certification Ltd - Unvented Hot Water
bpec Certification Ltd - Unvented Hot Water

This trade passed up to 12 Checkatrade vetting checks

Member since February 2021

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