MASTER PLUMBING SERVICE LTD
London, Surrey
Checkatrade member since February 2021
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Gas Central Heating Servicing / Repair
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Unvented Hot Water Cylinder Installation
- Water Supply Pipe Repairs
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Unvented Hot Water Cylinder Servicing / Repair
Customer Reviews
Write a review9.88 /10
Based on 26 reviews over the past 12 months
Quality of work
9.92
Reliability
9.84
Communication
9.88
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their professional, reliable, and efficient service. Reviewers frequently highlight their excellent communication, punctuality, and high standard of work.
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Reviews (185)
10 Professional
Posted 25 January
Matthew from master plumbing services was very professional in all his dealings, from taking the first call to arrival on site to fit the parts and kept me informed in all parts of the service, and the costs which were right for the works carried out in my home , I would have no hesitation in recommending him and his service to anyone.Verified reviewerJob location: UB69 Boiler Breakdwon
Posted 25 January
The boiler broke down. Master Plumbing was recommended by a friend who had used their services in the past and they did not disappoint. Matthew got in touch swiftly after I contacted them. Matthew visited to determine the cause of the breakdown and provided with 3 quotes: one for repair and two more quotes for a new boiler. I decided to go for a new boiler as the one in situ was installed in 1999! They fitted the new boiler and the team was very professional. I am very happy with their services and highly recommend Master PlumbingVerified reviewerJob location: UB18.67 Responsive and efficient service.
Posted 20 January
Quick to answer initial phone call. Attended same day and kept me informed about change to arrival time. Good efficient work with no 'extras' added.Verified reviewerJob location: SW510 Excellent Job
Posted 16 January
Job location: W7Matthew was on time, fully serviced and checked my boiler, explained the service and his findings and left all spotless. A job well done!10 Reliability!
Posted 11 December 2025
I have used Matthew before as he always provides a prompt and reliable service to my elderly boiler, carefully explaining each procedure as he went. His services were friendly, knowledgeable and reasonably priced. I can thoroughly recommendVerified reviewerJob location: W710 Boiler service
Posted 11 November 2025
Matthew reminded us to have the boiler serviced. He came in time , was very thorough and courteous . He checked the entire system , pressure, settings etc. Communication before, during and after completing the job was efficient and professional. Good job done !Verified reviewerJob location: W13
Photos
Company Info
Owner
Mr. Matthew Shepherd
Ltd Company
5 years on Checkatrade
VAT Registered
No
Looking for a local plumber in Hanwell, Ealing, Brentford and West London? At Master Plumbing Service, we’ve been providing professional plumbing and heating solutions for over 19 years, trusted by both homeowners and landlords.
Plumbing & Heating for Homeowners
We know how stressful plumbing problems can be. That’s why our Gas Safe Registered plumbers deliver fast, reliable services to keep your home safe, warm, and energy efficient. From boiler repairs in Hanwell to new boiler installations in Ealing we handle everything. We also install smart heating controls, provide underfloor heating solutions, and offer a 24/7 emergency plumber service across Hanwell, Ealing and West London.
We provide a full range of services to keep your property safe, warm, and efficient:
• Boiler Repairs & Servicing: fast, safe repairs for all makes & models
• Boiler Installations & Replacements: energy-efficient upgrades
• Central Heating Systems: repairs, upgrades, and installation of radiators, pumps, and pipework
• Smart Heating Controls: installation of energy-saving thermostats and smart systems
• Emergency Plumbing: 24/7 rapid response for leaks, breakdowns, and urgent issues
• Gas Works & Gas Safety Certificates (CP12): inspections & landlord compliance packages
• Power Flushing: improve system efficiency, reduce bills, and extend boiler life
• Underfloor Heating: installation, servicing, and repairs for modern comfort solutions
• General Plumbing: taps, toilets, showers, kitchens, bathrooms, water tanks, and pipework
• Property Maintenance: ongoing servicing and preventative care for homes and multi-site clients
Plumbing Services for Landlords & Property Managers
We support landlords, letting agents, and housing associations with expert compliance and maintenance. Our Gas Safety Certificates (CP12), planned servicing, and rapid emergency plumbing callouts mean you can rely on us to manage single homes or multiple properties across West London.
Why Choose Master Plumbing Service?
- Local plumbers serving Hanwell, Ealing, Brentford and West London
- Transparent Pricing: clear quotes, no hidden costs
- Customer-Focused: reliable work slots, guaranteed workmanship, and regular updates
Whether you need a boiler repair in Hanwell, a plumber in Ealing, or a trusted partner for ongoing property maintenance across West London, Master Plumbing Service makes plumbing simple, safe, and stress-free.
Call your local plumbing and heating experts today, at Master Plumbing Service, it’s always No Problems, Only Solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since February 2021
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