MASTER PLUMBING SERVICE LTD
London, Surrey
Checkatrade member since February 2021
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Gas Central Heating Servicing / Repair
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Unvented Hot Water Cylinder Installation
- Water Supply Pipe Repairs
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Underfloor Heating Repair
- Unvented Hot Water Cylinder Servicing / Repair
Customer Reviews
Write a review9.95 /10
Based on 36 reviews over the past 12 months
Quality of work
9.97
Reliability
9.94
Communication
9.92
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this tradesperson as professional, reliable, and efficient. Many reviewers also highlight his excellent communication, friendly service, and high standard of honest work.
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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (179)
10 Boiler service
Posted 21 October
Very pleased with the work carried out, was professional on all aspects. I would not hesitate to approach him again, for future work to be doneVerified reviewerJob location: W710 Water pressure issue
Posted 29 September
Job location: UB2I'm very grateful to Matthew for the eork he carried out, i now have a working shower! Matthew carried out a thorough investigation and found the water pressure to be very poor at the property. Matthew completed the work to address the issue very efficiently and was very transparent and honest through out.10 Great service!
Posted 16 July
Matthew was great - incredibly efficient and professional. I would be very happy to recommend him.Verified reviewerJob location: TW910 Reinstalling toilet unit
Posted 23 June
I found Matthew very professional and helpful. He resolved an issue I had with my toilet unit which another company had left misaligned and unsecured and which they were unable to sort out. He was very honest and reasonable with his charges. I have no hesitation in recommending him and will definitely use him again.Verified reviewerJob location: W1310 Unvented Hot Water Cylinder
Posted 04 June
I received outstanding service from Matt and Jason. They were highly professional, incredibly helpful, and most importantly, focused on finding effective solutions. I’m grateful to have found a company that not only resolved my immediate issues but also earned my trust for any future needs.Verified reviewerJob location: W510 Fixed a leaking toilet
Posted 23 May
Great service - Matthew was professional, thorough and friendly. Would highly recommend.Verified reviewerJob location: W7
Photos
Company Info
Owner
Mr. Matthew Shepherd
Ltd Company
4 years on Checkatrade
VAT Registered
No
Looking for a local plumber in Hanwell, Ealing, Brentford and West London? At Master Plumbing Service, we’ve been providing professional plumbing and heating solutions for over 19 years, trusted by both homeowners and landlords.
Plumbing & Heating for Homeowners
We know how stressful plumbing problems can be. That’s why our Gas Safe Registered plumbers deliver fast, reliable services to keep your home safe, warm, and energy efficient. From boiler repairs in Hanwell to new boiler installations in Ealing we handle everything. We also install smart heating controls, provide underfloor heating solutions, and offer a 24/7 emergency plumber service across Hanwell, Ealing and West London.
We provide a full range of services to keep your property safe, warm, and efficient:
• Boiler Repairs & Servicing: fast, safe repairs for all makes & models
• Boiler Installations & Replacements: energy-efficient upgrades
• Central Heating Systems: repairs, upgrades, and installation of radiators, pumps, and pipework
• Smart Heating Controls: installation of energy-saving thermostats and smart systems
• Emergency Plumbing: 24/7 rapid response for leaks, breakdowns, and urgent issues
• Gas Works & Gas Safety Certificates (CP12): inspections & landlord compliance packages
• Power Flushing: improve system efficiency, reduce bills, and extend boiler life
• Underfloor Heating: installation, servicing, and repairs for modern comfort solutions
• General Plumbing: taps, toilets, showers, kitchens, bathrooms, water tanks, and pipework
• Property Maintenance: ongoing servicing and preventative care for homes and multi-site clients
Plumbing Services for Landlords & Property Managers
We support landlords, letting agents, and housing associations with expert compliance and maintenance. Our Gas Safety Certificates (CP12), planned servicing, and rapid emergency plumbing callouts mean you can rely on us to manage single homes or multiple properties across West London.
Why Choose Master Plumbing Service?
- Local plumbers serving Hanwell, Ealing, Brentford and West London
- Transparent Pricing: clear quotes, no hidden costs
- Customer-Focused: reliable work slots, guaranteed workmanship, and regular updates
Whether you need a boiler repair in Hanwell, a plumber in Ealing, or a trusted partner for ongoing property maintenance across West London, Master Plumbing Service makes plumbing simple, safe, and stress-free.
Call your local plumbing and heating experts today, at Master Plumbing Service, it’s always No Problems, Only Solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since February 2021
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