MASTER PLUMBING SERVICE LTD
London, Surrey
Checkatrade member since February 2021
Customer Reviews
Write a review9.96 /10
Based on 47 reviews over the past 12 months
Quality of work
9.98
Reliability
9.96
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Master Plumbing Services receives high praise for their professionalism, clear communication, and efficient, high-quality work, with many customers highlighting Matthew's helpfulness and problem-solving skills. A small number of customers mentioned issues with estimates and follow-up.
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Reviews (177)
10 Great service!
Posted 16 July
Matthew was great - incredibly efficient and professional. I would be very happy to recommend him.Verified reviewerJob location: TW910 Reinstalling toilet unit
Posted 23 June
I found Matthew very professional and helpful. He resolved an issue I had with my toilet unit which another company had left misaligned and unsecured and which they were unable to sort out. He was very honest and reasonable with his charges. I have no hesitation in recommending him and will definitely use him again.Verified reviewerJob location: W1310 Unvented Hot Water Cylinder
Posted 04 June
I received outstanding service from Matt and Jason. They were highly professional, incredibly helpful, and most importantly, focused on finding effective solutions. I’m grateful to have found a company that not only resolved my immediate issues but also earned my trust for any future needs.Verified reviewerJob location: W510 Fixed a leaking toilet
Posted 23 May
Great service - Matthew was professional, thorough and friendly. Would highly recommend.Verified reviewerJob location: W710 Water Tank Removal
Posted 11 May
Did a great job in removing the Water Tank from the loft and reconnecting the plumbing to the mains. Competitive pricing and would definitely use again.Verified reviewerJob location: W710 Replace expansion vessel
Posted 09 May
Very pleasant, fixed the problem.Verified reviewerJob location: W7
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Company Info
Owner
Mr. Matthew Shepherd
Ltd Company
4 years on Checkatrade
VAT Registered
No
At Master Plumbing Service, we embrace 'No Problems, Only Solutions' with 18+ years of experience in plumbing and heating. Our engineers offer expert services, including boiler repairs, installations, smart controls, and maintenance across West London and surrounding areas.
Why Choose Us?
🔹 Expertise: Skilled in all aspects of boiler service.
🔹 24/7 Availability: Emergency support anytime.
🔹 Guaranteed Work Slots: Reliable, punctual service.
🔹 Certified: Gas Safe Registered & Hot Water/G3 certified.
🔹 Customer-Focused: Google Guaranteed with a 5-star rating.
Services:
🔹 Boiler Repairs
🔹 Smart Heating
🔹 Gas Works
🔹 Power Flushing
🔹 Underfloor Heating
🔹 Maintenance
🔹 Gas Safety Certificates
What Sets Us Apart?
We solve problems and prevent future issues with clear, reliable solutions.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2021
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