Trade cover image

Master Glaze

9.87/10

Stanley, Durham

Checkatrade member since January 2017
5

Services

  • Bay Windows Installation
  • Bifold Doors Installation
  • Composite Front Doors Installation
  • Door Canopies
  • Double Glazing Installation
  • Emergency Windows / Doors / Conservatories Service
  • Exterior Doors Installation
  • French Doors Installation
  • Frosted Windows
  • Glass Replacement
  • Misted Double Glazing
  • Patio Doors Installation
  • Patio Doors Repair
  • Porch Installation
  • Porches Repair
  • Secondary Glazing
  • Stable Doors
  • Triple Glazing Installation
  • Triple Glazing Repair
  • UPVC Doors Installation
  • UPVC Doors Repair
  • UPVC Repairs
  • UPVC Windows Installation
  • UPVC Windows Repair
  • Window Fitters
  • Windows and Doors
  • Double Glazing Repair

Customer Reviews

Write a review

9.87 /10

Based on 27 reviews over the past 12 months

Quality of work

9.81

Reliability

9.85

Communication

9.83

Reviews (141)

  • 10

    Excellent service. Thank you

    Posted 24 October

    Graham is a pro!! Replaced my leaky and draughty kitchen window with a gorgeous aluminium window that is high quality and beautifully fitted. This is the 2nd window I have had from Masterglaze and I can’t recommend them more highly. Excellent and speedy service. THANK YOU
    Verified reviewer
    Job location: DH8
  • morton m
    6.67

    Be careful.

    Posted 23 October

    Windows fitted look ok. The windows weren't FENSA certified probs my own fault for not checking but when I asked for the certificate he told me no one wanted them so now I'm in trouble when I go to sell. Massively disappointed with this job. The installer trod on a new shrub in my garden killed it, received an apology but no offer to replace. Wasn't given a receipt for the work when I asked for it. One window looks like it's been measured too small. Became aggressive when I questioned it. He said it was because I said it was being rendered in the FUTURE. A bad choice made by me.
    Job location: DH2
  • 10

    New Windows.

    Posted 20 October

    The Window fitter was punctual and work was completed to a high standard all of the old windows were taken away work was very clean. Graham came and checked that work was progressing he also phoned a few days later to ensure everything was OK. Will use again.
    Verified reviewer
    Job location: NE3
  • John V
    9.67

    Excellent

    Posted 11 October

    Excellent service
    Verified reviewer
    Job location: NE12
  • 10

    Great after sales!

    Posted 19 July

    We had new windows and doors fitted a number of years ago by Masterglaze. Our door has been catching and sticking recently, Graham was out the very next day after we called him and made adjustments to the door which is now closing perfectly again. Excellent service and after sales - best of all no charge! We would definitely recommend Masterglaze to anyone needing new windows and doors.
    Verified reviewer
    Job location: DH9
  • 10

    Composite Door Fitting

    Posted 15 July

    We needed a new composite door fitted and from start to finish Graham was excellent. Good communication, clear pricing, and the fitting of the door itself was a breeze. I can't recommend Master Glaze highly enough and will certainly be using them again.
    Verified reviewer
    Job location: NE10

Photos

Company Info

Owner

Mr Dawn Knight

Ltd Company

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken

Master Glaze are specialist in suppling and installing double glazed windows, UPVC doors and composite doors. A small family run buisness, covering County Durham, Gateshead Sunderland and the wider North East. Now entering our 23rd year we are proud of the service we have provided over the years. With over 28 years experience in the double glazing industry, we are members of FENSA and Quality Assured Insurance Backed Guarantee. Porches , missed units and failed locks are additional services we offer.

We never hard sell and we are proud of that. Just honest advice, great products at affordable prices. We offer a personal service and are with our customers from start to finish. Anything we can do to help with the process from choosing your new door or windows

We are proud of the fact that our customers take us with them when moving house. We also offer a repair and remedial service working for local letting agencies. We can help in the decision process by superimposing you new door onto a photo of your old door, just to be sure the colour and style are right for you.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since January 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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