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Mark Smith Plumbing & Heating

9.15/10

Basingstoke, Hampshire

Checkatrade member since August 2010
10

Customer Reviews

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9.15 /10

Based on 24 reviews over the past 12 months

Quality of work

9

Reliability

9.04

Communication

9.69

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, high-quality, and prompt service, often highlighting the engineers' friendly and tidy approach. A small number of reviewers have reported issues with diagnostics on more complex jobs.

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Reviews (873)

  • 9

    Professional

    Posted 23 July

    Professional approach. Wholly satisfactory wprk.
    Job location: SO22
  • 10

    Great Value and High quality work

    Posted 18 July

    Excellent service to a high level of quality. The plumber was excellent and did an amazing job of replacing my vented hot water cylinder. Highly recommended.
    Verified reviewer
    Job location: GU10
  • 10

    Highly recommend, great service

    Posted 18 July

    Amazing service, great advice, fast response and work carried out within days could not recommend this company more. I had family arriving and a broken shower. All sorted and installed and managed to source correct shower within 48 hrs of contact .
    Verified reviewer
    Job location: SO22
  • 9.67

    Professional

    Posted 10 July

    Arrived a little earlier than booked, but better early than late. Professional yet friendly attitude. Work completed rapidly with no fuss,
    Verified reviewer
    Job location: SO22
  • 10

    Water filter fitting.

    Posted 30 June

    The plumber that attended was very polite, knowledgeable and clean and tidy. Offered to take away filter box, showed me what he had done, explained how I could disconnect filter myself if I wanted to do so in future. I was kept informed re appt, was easy to reschedule when I needed to, and had a message the day before (on a Sunday) to remind me of appt. I would recommend this firm 100% and will use them again when needed. Really fair and competitive pricing too! What’s not to love!
    Verified reviewer
    Job location: SO22
  • 10

    Gas boiler service

    Posted 02 June

    They were very quick to respond to my initial enquiry. Polite, professional and help. Dhan who attended on the day was lovely, answered my questions and arrived within the timeslot. Would recommend and use them again.
    Job location: RG24

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Company Info

Owner

Mr Greg Smith

Ltd Company

15 years on Checkatrade

VAT Registered

Yes: GB426457485

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Established in 1971 Mark Smith Plumbing & Heating is a well-respected, family owned business in the Basingstoke area.With over 45 years' experience our expert team are able to provide a wide range of services from all aspects of plumbing and heating works to full bathroom installations and landlord safety certificates. Whatever the task our team are ready to tackle it.We have always prided ourselves on our professionalism, attention to detail of the highest standard and most importantly meeting the needs of our clients.

We are Gold Accredited Worcester Bosch Installers and Gold Level for Ideal Boilers


Free Quotations


  • All Plumbing and Heating Works Undertaken including
  • Bathroom Design and Installation Service: Including tiling, flooring, lighting & decorating
  • Landlord Safety Certificates
  • Gas Boiler service, breakdown and replacement
  • Gas Boiler installation: Ideal, Worcester & Grant with 0% finance on selected models
  • LPG and oil boiler installations
  • Upto 10 year warranties on selected new boiler installations
  • Solar and renewables
  • Official installers of Quooker taps
  • Water Softeners
  • Digital shower / pumps and replacement
  • Replacement electric showers
  • Tap replacement or repair to kitchen taps, bath and basins.
  • Repairs and Replacement hot water cylinders - all makes including Gledhill, Megaflo
  • Wireless room thermostats
  • Heating control upgrade
  • Hive and Nest installation
  • Kitchen design and installation
  • Outside taps
  • Air Source Heat Pump

Please click here to view our website for further information

Accreditations and awards

Glow Worm
Glow Worm
Ideal Accredited Installer
Ideal Accredited Installer
Max Accredited Installer
Max Accredited Installer
UKAS
UKAS
Worcester Bosch Group
Worcester Bosch Group
Worcester Bosch Registered Installer
Worcester Bosch Registered Installer

This trade passed up to 12 Checkatrade vetting checks

Member since 2010

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