Mark Gregory Plumbing

Reviews (664)

• 10

  Good job toilet cisterns

  Posted 2 days ago

  Mark was very friendly and approachable, We had 2 leaking toilets from the cistern, but unfortunately the cistern is built in, so not an easy task because space is limited. But he persevered and managed to get both toilets leak free. No mess was left behind. Clean and tidy working practice, can't thank him enough for solving the problem for us
  Job location: TF4
• S
  Sam C
  10

  Leaking toilet

  Posted 3 days ago

  Very prompt, efficient and resolved the issue in a timely fashion.
  Verified reviewer
  Job location: TF3
• 3.67

  Very expensive and the problem was not fully resolved

  Posted 03 August

  Mark attended to investigate a leaking soil pipe and odour coming from the toilet. He located our manholes and cleared part of the drain blockage, but charged £380 for a visit lasting around one hour and a job estimated at £85 on the Checkatrade website. The £285 “Trace and Expose” fee and £95 call-out charge were not disclosed beforehand. The odour remained because a blockage between the toilet and first manhole had not been cleared; my husband and son resolved this the next day. Some useful work was completed, but I consider the charge disproportionate and would not use this service again.
  Verified reviewer
  Job location: ST20

  Response from Mark Gregory Plumbing

  Thank you for the review Amanda! As stated in messages between ourselves: I attended, investigated and told you the problem. I was left in the capable hands of your family. The blockage was removed as they witnessed me checking all work via flushing the toilet to which the water and test papers was flowing correctly. This was tested multiple times. Involved in our visit we also had to find manholes as they wasn’t visible due to being under gravel and neither occupants didn’t know where they was. I believe the work carried out was reasonable and reasonable charged. Have a great day

• R
  Ritchie P
  10

  Leaking toilet and broken flush

  Posted 24 July

  Mark was very helpful, turned up within 24 hours of contact, identified and explained the problem then just got on with fixing it. Very happy with the service, thank you.
  Verified reviewer
  Job location: TF9
• 10

  Responsive, issue resolved, great plumber!

  Posted 22 July

  Mark replied to my query whilst on holiday and came round as soon as he was back, he quickly resolved the issue and advised next steps. Thanks :)
  Verified reviewer
  Job location: TF1
• G
  Gainor R
  10

  Leaking toilet and replaced flush

  Posted 17 July

  Great, all completed.
  Verified reviewer
  Job location: TF1