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MagicITMiracles

9.1/10

london, essex

Checkatrade member since May 2024

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Customer Reviews

Write a review

9.1 /10

Based on 7 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (17)

  • 0

    No Response

    Posted 3 days ago

    never responded to my request - i find this very unprofessional
    Verified reviewer
    Job location: HA1
  • Lehman C
    10

    Blue screen of death upon reboot

    Posted 30 June

    Seglan was very polite and is evidently very knowledgeable in this line of work. He was able to come over and fix the problem promptly especially for a Sunday. His communication was on point and I would have no hesitation in using Seglan and his company again. Thank you
    Verified reviewer
    Job location: N14
  • 10

    Fixing setting on laptop to recognise printer

    Posted 19 June

    Excellent, speedy and effective service. Very pleased.
    Verified reviewer
    Job location: BR3
  • 10

    Reconnected laptop with printer after connection lost in settings.

    Posted 17 June

    Jaryd was quick and efficient. He thoroughly explored possible solutions, thought laterally and solved 2 problems including one I had not even noticed.
    Job location: BR3
  • 10

    Fix software

    Posted 07 April

    Excellent service. Repaired within 10 min.
    Job location: SE23
  • 10

    Computer repair

    Posted 27 November 2024

    I needed help setting up my new computer, and the engineer from MagicITMiracles was amazing! He got everything up and running in no time, transferred all my files and made sure everything was set up exactly how I wanted. Super friendly, professional, and efficient – I couldn’t have asked for better service. If you need IT help, Seglan is definitely the person to call. Highly recommend!
    Verified reviewer
    Job location: IG11

Photos

Company Info

Owner

Mr Seglan Shah

Sole Trader

1 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial Work24 Hour Call-outCards AcceptedFree Estimates

I provide helpdesk support/infrastructure administration, client services and application/software support.


I have experience in being an integral part of a Helpdesk Team responsible for providing first-rate support in common hardware and software issues. Additionally, I have been sought upon to provide additional support through website support to clients and undertaking periodic checks of backup systems and administering servers.


No job is too small and we pride ourselves in providing you excellent service.

Free estimates offered


Technical Competencies


Desktop remote support

Desktop support

Desktop installation

Dekstop repair

Infrastructure/server support

Windows Server 2008 - current

Hyper V

VMware

Active directory

Ticketing systems

Cable management (servers or desktops)

Monitoring Microsoft Azure portals and recovery services

Exchange Online and Office 365 experience

Providing support for Microsoft office 2010 - current

Managing distribution groups

Shared mailbox’s

Equipment mailbox’s

Desktop and server upgrades e.g RAM and hard drives

Dell EqualLogic

Monitoring Tape & Disc backups using Veeam

Kaspersky Anti-Virus and Endpoint Protection

Sophos Anti-Virus and Endpoint Protection

Nessus

Accreditations and awards

Institute of Engineering and Technology
Institute of Engineering and Technology
NVQ
NVQ

This trade passed up to 12 Checkatrade vetting checks

Member since 2024

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  • County court judgement

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