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Lucy Locksmith

9.98/10

Wivelsfield Green, East Sussex

Checkatrade member since September 2008
15

Services

  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Safe Locks
  • Security Door Locks
  • Snap Locks
  • Window Lock Fitting

Customer Reviews

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9.98 /10

Based on 70 reviews over the past 12 months

Quality of work

10

Reliability

9.94

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this locksmith as prompt, efficient, and professional. She is frequently praised for being friendly, communicative, and knowledgeable, providing a reliable and high-quality service.

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Reviews (1317)

  • 10

    Front door lock repaired

    Posted 26 October

    I have used this company on two occasions and received a very professional and efficient standard of work. This recently involved repairing a front door lock, and a few years ago repairs to a back door mechanism. Lucy Locksmith will go out of her way to get the job with a helpful manner and without any fuss. For example, she fixed the front door lock a few hours after I called, and this involved her in going out of her way by liaising with the tenant to gain access (as I was not able to attend the property). Also, her prices are fair. I therefore highly recommend this company.
    Verified reviewer
    Job location: RH16
  • Georgia B
    9.67

    very quick and tidy :-)

    Posted 17 October

    we had front and back door locks changed.
    Verified reviewer
    Job location: BN8
  • 10

    Fabulous locksmith

    Posted 16 October

    Lucy was with me within 20 minutes of my call. She knew what the problem was and had it fixed in 10 minutes. She was an absolute delight. Her work was efficient and she was a great communicator. I’d wouldn’t hesitate to recommend her!
    Verified reviewer
    Job location: RH15
  • Leanne M
    10

    Excellent!

    Posted 30 September

    Lucy was brilliant! Great communication from providing a quote (and guidance on best options) to arriving on the day and installation. She wasn’t the cheapest of the options I looked into, but her professionalism, knowledge and 5 star reviews was worth every penny. Would definitely recommend to anyone.
    Job location: TN22
  • 10

    Really good at what she does

    Posted 29 September

    Lucy was on time, efficient and very helpful. It is also great to feel safe with a woman in the house.
    Verified reviewer
    Job location: BN6
  • 10

    Friendly, helpful and professional, highly recommended

    Posted 20 September

    Lucy was extremely helpful, going to great lengths to source keys for our existing windows, the keys for which had been missing for some time. All this was done in a friendly and professional manner and without charge. Lucy has also done some work for us in the past, fitting a new mortice lock for our front door. I can thoroughly recommend Lucy.
    Verified reviewer
    Job location: RH16

Photos

Company Info

Owner

Mrs Lucy Robinson

Sole Trader

17 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Hi

My name is Lucy and I am your local Lady Locksmith. I've been trading for over 16 years now and became the Winner of Checkatrade and Bright FM Top Trader Competition back in 2008 after only trading for 1 year.

My services include:

-No call out charge, 24 hour call out

-Rapid response, No VAT, free estimates and advice given

-Discount for senior citizens

-Locks changed and upgraded to Insurance approved BS3621 standards

-UPVC Lock specialists

-Emergency repair services

-To fit and supply all types of door/window/garage/combination security products

Have you just moved? Who else has a set of your keys? For peace of mind, do you need your locks changed? Store my number in your phone, you never know when you will need it.


Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since September 2008

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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