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Lucy Lock-It

9.97/10

ANDOVER, Hampshire

Checkatrade member since December 2018
5

Website

Customer Reviews

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9.97 /10

Based on 71 reviews over the past 12 months

Quality of work

9.96

Reliability

9.97

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this locksmith as professional, responsive, and highly skilled, praising her great communication and friendly manner. She is frequently recommended for her reliability and high-quality work, especially in emergency situations.

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Reviews (439)

  • 10

    Five star work

    Posted 2 days ago

    I rang Lucy early evening Tuesday when my back door lock broke and was pleasantly surprised when she said she could fit me in Wednesday between other jobs. Lucy came earlier than expected and stripped and repaired the back door lock, explaining exactly what had broken. Whilst doing this I mentioned our front door lock was playing up and Lucy immediately said she would look at that too. She stripped it down, tightened things up before putting it back together. I would highly recommend Lucy. She is very professional and happy to help. I will definitely use Lucy again.
    Verified reviewer
    Job location: SP11
  • 10

    Good quality workmanship

    Posted 4 days ago

    Lucy was professional and went out of her way to make sure that I was satisfied with the work she had done.
    Verified reviewer
    Job location: SP11
  • 10

    Lucy is amazing!

    Posted 21 July

    Amazing! Lucy is a life saver and I can’t recommend her enough. I found myself locked out with my 1 year old and after some mess about with local companies, I had found Lucy and instantly felt reassured that she could help me. She’s absolutely wonderful, arrived quickly prioritising my need for help and this was complete in minutes. I would recommend Lucy to anyone, what a pleasure it was in the unlucky event of locking myself out. Thanks so much Lucy.
    Verified reviewer
    Job location: SP10
  • 10

    Would recommend to anyone amazing service

    Posted 18 July

    Lucy was amazing would 100% recommend to anyone. Communication was great and she did the job to a very high standard
    Verified reviewer
    Job location: RG28
  • 10

    Reliable, efficient locksmith

    Posted 18 July

    As the grades show, Lucy was just the sort of skilled worker we all hope to meet, throughout from initial communication to completion of the job.
    Job location: SO22
  • 10

    Great service

    Posted 16 July

    Lucy replied quickly to my initial message and was in my area the following day. She was able to fix my front door which wasn't unlocking from the outside which is a huge relief. She is very knowledgeable and approachable, I would have no hesitation in recommending her.
    Job location: RG28

Photos

Work Vehicle
+8

Company Info

Owner

Miss LUCY O'grady

Sole Trader

7 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.


I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.


There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.


I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.


I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.


If you simply want some security advice about your home, please don’t hesitate to call.


*30 minutes is dependent on distance to your home


**A 50% charge may be requested after 9pm

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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  • County court judgement

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