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Lucy Lock-It

9.96/10

ANDOVER, Hampshire

Checkatrade member since 2018
5

Website

Customer Reviews

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9.96 /10

Based on 65 reviews over the past 12 months

Quality of work

9.94

Reliability

9.97

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Lucy consistently receives praise for her promptness, professionalism, and excellent communication skills, with customers highlighting her efficient service and high-quality workmanship. Many reviewers also appreciate her friendly manner and trustworthiness, making her a highly recommended locksmith.

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Reviews (427)

  • Anonymous
    10

    Fitted new indoor lock

    Posted 5 days ago

    Lucy fitted a new indoor lock for my home office. Excellent communication before, during and after, the lock looks great and she left the area spotless. 10/10, would highly recommend!
    Verified reviewer
    Job location: SN8
  • 10

    Fitted a new patio door lock

    Posted 07 June

    Lucy has always given great service. Can’t recommend highly enough
    Verified reviewer
    Job location: RG28
  • 10

    Front door wouldn’t unlock and open

    Posted 06 June

    I am always nervous of having to call out a lock smith cos of ‘emergency’ charges but there was none of that with Lucy. It was a standard charge and then the cost for the new part of my lock that needed replacing. She was very efficient, explained what needed to happen. Checked I was ok with the cost before carrying out the work and I now have a working front door again. She even adjusted a few things so my door works better. Could not recommend enough
    Verified reviewer
    Job location: SP9
  • 10

    Replacement of locking mechanism and re-alignment of door

    Posted 28 May

    Second time I have used Lucy for issues at my rental property and both times I have been highly impressed with her excellent communication skills, expertise in fault finding and high quality workmanship. I don’t do reviews unless they are genuinely deserved. Would strongly recommend her to anyone else requiring a competent locksmith.
    Verified reviewer
    Job location: SP11
  • 10

    Levers on the door were not engaging properly

    Posted 20 May

    Lucy turned up on time and immediately set about solving the problem. After about 30mins job was done. I would have no hesitation in recommending Lucy to anyone.
    Verified reviewer
    Job location: SP10
  • 10

    Changed locks on front door and patio door

    Posted 19 May

    Very professional and would recommend to anyone looking for a locksmith.
    Verified reviewer
    Job location: SP10

Photos

Work Vehicle
+8

Company Info

Owner

Miss LUCY O'grady

Sole Trader

7 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.


I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.


There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.


I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.


I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.


If you simply want some security advice about your home, please don’t hesitate to call.


*30 minutes is dependent on distance to your home


**A 50% charge may be requested after 9pm

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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  • County court judgement

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  • County court judgement

  • Public Liability Insurance

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