Lucy Lock-It
ANDOVER, Hampshire
Checkatrade member since December 20185
Services
- Doors Opened / Unlocked
- Lock Fitting
- Security Door Locks
- Window Lock Fitting
- Lock Repair
- Digital Smart Door Lock Installation
- Snap Locks
- Emergency Locksmith Service
- Window Lock Repair
Customer Reviews
Write a review9.97 /10
Based on 66 reviews over the past 12 months
Quality of work
9.97
Reliability
9.98
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
This locksmith is highly recommended by customers for her prompt, professional, and efficient service. Reviewers often mention her friendly approach and clear communication throughout the job.
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Reviews (453)
10 Excellent service
Posted 27 October
Lucy has not only changes our locks when we first moved in but has also done an emergency gearbox fix on our front door and fixed the issue within the hour of calling her. 10/10 serviceVerified reviewerJob location: SP1110 Efficient and very easy to deal with. Highly recommended
Posted 16 October
Job location: SP10Glad to have come across Lucy to repair some old door locks. Lucy was able to quickly identify what work was needed, proposed a plan of action, and carried out the repairs professionally, and with no fuss. I would be very happy to use her services again.10 Highly responsive and excellent service ⭐⭐⭐⭐⭐
Posted 09 October
I called Lucy after our front door lock had deteriorated significantly, and we were also having minor issues with other outside doors. She responded straight away and booked in a time - on the first visit, the three minor repairs were made very quickly, and then she returned to fit a new mechanism to the front door a couple of days later, making it safe in the meantime. They are like new now, and very satisfying. Excellent service, and highly recommended.Verified reviewerJob location: SO2110 Excellent work
Posted 08 October
Exceptional response time and excellent service! Highly recommend! Thank you so much!Verified reviewerJob location: SP1010 Great service. Lock replaced
Posted 29 September
We have used Lucy before on an external lock. We needed a lock replaced and contacted Lucy. She was away on vacation but booked a date for her return. The lock was replaced utilising the existing door furniture and looks very smart. It was quickly completed and we are pleased with the service we received. If you need a lock sorted then I would recommend LucyVerified reviewerJob location: SP1110 Responsive and professional
Posted 26 September
Very speedy and professional service. Friendly and clearly explained options before then being able to quickly help. Definitely recommend.Verified reviewerJob location: RG25
Photos
Company Info
Owner
Miss LUCY O'grady
Sole Trader
7 years on Checkatrade
VAT Registered
No
Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.
I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.
There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.
I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.
I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.
If you simply want some security advice about your home, please don’t hesitate to call.
*30 minutes is dependent on distance to your home
**A 50% charge may be requested after 9pm
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since December 2018
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