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Lucy Lock-It

10/10

ANDOVER, Hampshire

Checkatrade member since December 2018
5

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Website

Services

  • Auto / Vehicle Locksmith
  • Car Key Replacement
  • Digital Smart Door Lock Installation
  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Van Security Locks
  • Window Lock Fitting
  • Window Lock Repair

Customer Reviews

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10 /10

Based on 56 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this locksmith for her fast, professional, and friendly service. She is frequently recommended for her reliability, quick response times, and high-quality work.

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Reviews (465)

  • 10

    Excellent service - would recommend

    Posted 15 March

    Lucy was great. Excellent service (and very quick!), fair price, and great communication. Would recommend Lucy to anyone - our front door handle/lock feels better than we first moved in!
    Job location: SP11
  • 10

    Excellent Service

    Posted 10 March

    I have used Lucy Lock-it many times ,excellent service.would highly recommend.
    Job location: SP10
  • 10

    Recommend Lucy Lock-it 100%

    Posted 13 January

    Came within the hour, Lucy was brilliant. Really helpful and friendly as she gained access to our house since we had locked ourselves out. Recommend her 100%
    Verified reviewer
    Job location: SP11
  • 10

    5* Service

    Posted 23 December 2025

    Fantastic service and a very nice lady! Fast to respond and got the job done promptly, extra impressive considering it’s the Christmas week. Would highly recommend.
    Verified reviewer
    Job location: SP9
  • 10

    Quick, low notice professional service, 10/10

    Posted 18 December 2025

    Lucy was extremely helpful and fixed my back door lock. She did exactly what I’d asked for and was very friendly, amicable and professional. She also changed my front door lock very quickly. She did this all on the spot to my surprise. 10/10
    Verified reviewer
    Job location: SP11
  • 10

    Highly recommend

    Posted 17 December 2025

    It was a pleasure meeting Lucy today who responded to queries quickly and kept us up to date on her ETA. She was able to assess the problem and give us options on how to proceed. Lucy worked quickly & was able to show us exactly what had been the issue with our door which I appreciated and provided useful advise about other issues with the door. Lucy is very knowledgeable, amiable and I highly recommend!
    Verified reviewer
    Job location: SP11

Photos

Work Vehicle
+8

Company Info

Owner

Miss LUCY O'grady

Sole Trader

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi. My name is Lucy and I am an independent trading female locksmith based in Andover. I cover all SP9, SP10 & SP11 postcodes but will also travel to most of Hampshire and Wiltshire so please just ask. I aim to be with you in an emergency within 30 minutes* to get you back in your home safely.


I carry out work on both domestic and commercial properties including emergency lock outs, lost keys, changing locks when you move home, insurance upgrades and repairs.


There is NO CALL OUT CHARGE** and I offer free no obligation quotes. Discounts are offered for all serving armed forces, students and senior citizens.


I carry a fairly comprehensive stock in my van, meaning I can usually replace, upgrade or repair your lock at the time of the visit and any parts I use are guaranteed for a year. I use brands such as YALE, UNION and ERA as well as British Standard (5 lever) Mortice locks.


I accept any major debit/credit card, cheque or bank transfer and all my work is invoiced directly to you.


If you simply want some security advice about your home, please don’t hesitate to call.


*30 minutes is dependent on distance to your home


**A 50% charge may be requested after 9pm

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since December 2018

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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