Lothian Domestics Ltd
BROXBURN, West Lothian
Checkatrade member since April 2022
Services
- Tumble Dryer Repair
- Washing Machine Repair
- Electric Oven / Cooker Repair
- Emergency Appliance Services / Repair Service
Customer Reviews
Write a review9.93 /10
Based on 64 reviews over the past 12 months
Quality of work
9.92
Reliability
9.94
Communication
9.92
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the professional, knowledgeable, and efficient engineers for their punctuality and for resolving issues quickly. The company's communication is also frequently highlighted as excellent, keeping people well-informed from booking to completion.
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Reviews (311)
10 Washing machine repair
Posted 09 January
Professional service, repair carried out tidily and quickly. Would reccomend Lothian Domestics LtdVerified reviewerJob location: G6610 Highly recommended
Posted 05 January
Our engineer Steven arrived in perfect time He knew what was wrong with my washing machine within minutes of checking it out. Fixed the job in good time and was very professional. Would highly recommend 👍🏼Verified reviewerJob location: G6510 Recommended plumber
Posted 02 January
Job location: EH6Came out on Hogmanay. Identified and fixed the problem with our washing machine within an hour. Labour plus parts - a fraction of the cost of a new machine. Efficient and tidy. Would recommend.10 Lothian Domestic Ltd
Posted 30 December 2025
The engineer arrived on time, quickly resolved the issue with our washing machine, he definitely knows everything there is to know regarding washing machines, a first class job, thanks StevenVerified reviewerJob location: ML1110 5 Star Service
Posted 24 December 2025
⭐⭐⭐⭐⭐ I can’t recommend Lothian Domestic Ltd highly enough. At very short notice and just before Christmas, they diagnosed the issue with my oven, sourced the parts, and had it fixed in time. What could have been a complete Christmas disaster was handled quickly, calmly, and professionally. They genuinely saved Christmas. The engineers were excellent. Friendly, knowledgeable, and clearly very experienced. Just as impressive were the office team. The girls on the phones were brilliant. Communication throughout was clear, prompt, and reassuring. Outstanding service from start to finish. I wouVerified reviewerJob location: EH610 Fast, friendly and professional
Posted 12 December 2025
In and out like James Bond in about twenty minutes! Expert professional service, got a booking within 24 hours, very reasonable prices, with an estimate upfront in advance through the website. These are the guys you're looking for.Verified reviewerJob location: EH12
Photos
Company Info
Owner
Mr William Nisbet
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: GB289231771
We offer a full online quote and booking system on our website, available 24/7.
When requesting a quote through Checkatrade, please ensure you provide details including the brand of appliance and the fault you are experiencing. For certain quotes, if the brand or fault details are not provided, we would not be able to accept the quote. Thank you for your understanding.
Lothian Domestics is a growing family-run business, established in 2015, now offering domestic appliance repair services across Edinburgh, The Lothians, Glasgow, and a large portion of Central Scotland. We believe customer service is the cornerstone of any business and we aim for complete customer satisfaction. We have a fully transparent approach to pricing, which means we do not have any hidden charges or fees and all of our costs are explained clearly when you book a call.
For your peace of mind, our appliance engineers are all fully trained and insured for all work they carry out. Our engineers all have a wealth of knowledge when it comes to appliances and also carry a well stocked selection of parts in their van and this is why the vast majority of our jobs are completed on the first visit, resulting in a quicker turnaround for you. Every one of our appliance engineers are police vetted and carry company identification with them at all times. You expect the best and by using us for your domestic appliance repairs, you can be sure you are getting the best.
Reasons to Choose Us
- Fully transparent and realistic pricing structure. We do not charge any hidden fees. We are so sure of our pricing, we publish all of our prices online.
- Fast, friendly & efficient service. Most jobs are offered an appointment the same or next day after being received.
- We respond to almost all contact attempts within a few business hours, however normally much quicker. Our average response time at present is less than 7 minutes.
- We are a climate positive company. For every customer signing up on our website, we plant a tree, which helps us to do our bit to create a sustainable future for the generations to come. We also separately offset the carbon generated by our employees. To date, we have planted over 8000 trees.
- We carry a very extensive van stock, allowing over 98% of recent repair jobs to be completed on-site, on the first visit.
- We are fully insured and fully skilled to complete all work we carry out.
- We are GDPR compliant
- Our labour rates are fixed to cover almost all faults, meaning you know in advance what our visit will cost with no nasty surprises.
- Letting Agents/landlords get free access to MyLothian, our exclusive in-house system which allows you to track each repair from start to finish.
- We are approved repair agents for some of the largest manufacturers out there, meaning we have the knowledge and technical backup to repair most appliances.
- Unless advised otherwise by our customer, our engineers do not leave parts for you to dispose of after a repair, they take it all with them and dispose of it properly.
- Our engineers are all police vetted and carry photo identification so they are easily recognisable when they arrive on-site.
This trade passed up to 12 Checkatrade vetting checks
Member since April 2022
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