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Lothian Domestics Ltd

9.93/10

BROXBURN, West Lothian

Checkatrade member since April 2022

Services

  • Tumble Dryer Repair
  • Washing Machine Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service

Customer Reviews

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9.93 /10

Based on 64 reviews over the past 12 months

Quality of work

9.92

Reliability

9.94

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the professional, knowledgeable, and efficient engineers for their punctuality and for resolving issues quickly. The company's communication is also frequently highlighted as excellent, keeping people well-informed from booking to completion.

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Reviews (311)

  • 10

    Washing machine repair

    Posted 09 January

    Professional service, repair carried out tidily and quickly. Would reccomend Lothian Domestics Ltd
    Verified reviewer
    Job location: G66
  • 10

    Highly recommended

    Posted 05 January

    Our engineer Steven arrived in perfect time He knew what was wrong with my washing machine within minutes of checking it out. Fixed the job in good time and was very professional. Would highly recommend 👍🏼
    Verified reviewer
    Job location: G65
  • 10

    Recommended plumber

    Posted 02 January

    Came out on Hogmanay. Identified and fixed the problem with our washing machine within an hour. Labour plus parts - a fraction of the cost of a new machine. Efficient and tidy. Would recommend.
    Job location: EH6
  • 10

    Lothian Domestic Ltd

    Posted 30 December 2025

    The engineer arrived on time, quickly resolved the issue with our washing machine, he definitely knows everything there is to know regarding washing machines, a first class job, thanks Steven
    Verified reviewer
    Job location: ML11
  • 10

    5 Star Service

    Posted 24 December 2025

    ⭐⭐⭐⭐⭐ I can’t recommend Lothian Domestic Ltd highly enough. At very short notice and just before Christmas, they diagnosed the issue with my oven, sourced the parts, and had it fixed in time. What could have been a complete Christmas disaster was handled quickly, calmly, and professionally. They genuinely saved Christmas. The engineers were excellent. Friendly, knowledgeable, and clearly very experienced. Just as impressive were the office team. The girls on the phones were brilliant. Communication throughout was clear, prompt, and reassuring. Outstanding service from start to finish. I wou
    Verified reviewer
    Job location: EH6
  • 10

    Fast, friendly and professional

    Posted 12 December 2025

    In and out like James Bond in about twenty minutes! Expert professional service, got a booking within 24 hours, very reasonable prices, with an estimate upfront in advance through the website. These are the guys you're looking for.
    Verified reviewer
    Job location: EH12

Photos

Company Info

Owner

Mr William Nisbet

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: GB289231771

Domestic WorkCards AcceptedInsurance Work Undertaken

We offer a full online quote and booking system on our website, available 24/7.


When requesting a quote through Checkatrade, please ensure you provide details including the brand of appliance and the fault you are experiencing. For certain quotes, if the brand or fault details are not provided, we would not be able to accept the quote. Thank you for your understanding.

Lothian Domestics is a growing family-run business, established in 2015, now offering domestic appliance repair services across Edinburgh, The Lothians, Glasgow, and a large portion of Central Scotland. We believe customer service is the cornerstone of any business and we aim for complete customer satisfaction. We have a fully transparent approach to pricing, which means we do not have any hidden charges or fees and all of our costs are explained clearly when you book a call.

For your peace of mind, our appliance engineers are all fully trained and insured for all work they carry out. Our engineers all have a wealth of knowledge when it comes to appliances and also carry a well stocked selection of parts in their van and this is why the vast majority of our jobs are completed on the first visit, resulting in a quicker turnaround for you. Every one of our appliance engineers are police vetted and carry company identification with them at all times. You expect the best and by using us for your domestic appliance repairs, you can be sure you are getting the best.

Reasons to Choose Us

- Fully transparent and realistic pricing structure. We do not charge any hidden fees. We are so sure of our pricing, we publish all of our prices online.

- Fast, friendly & efficient service. Most jobs are offered an appointment the same or next day after being received.

- We respond to almost all contact attempts within a few business hours, however normally much quicker. Our average response time at present is less than 7 minutes.

- We are a climate positive company. For every customer signing up on our website, we plant a tree, which helps us to do our bit to create a sustainable future for the generations to come. We also separately offset the carbon generated by our employees. To date, we have planted over 8000 trees.

- We carry a very extensive van stock, allowing over 98% of recent repair jobs to be completed on-site, on the first visit.

- We are fully insured and fully skilled to complete all work we carry out.

- We are GDPR compliant

- Our labour rates are fixed to cover almost all faults, meaning you know in advance what our visit will cost with no nasty surprises.

- Letting Agents/landlords get free access to MyLothian, our exclusive in-house system which allows you to track each repair from start to finish.

- We are approved repair agents for some of the largest manufacturers out there, meaning we have the knowledge and technical backup to repair most appliances.

- Unless advised otherwise by our customer, our engineers do not leave parts for you to dispose of after a repair, they take it all with them and dispose of it properly.

- Our engineers are all police vetted and carry photo identification so they are easily recognisable when they arrive on-site.

This trade passed up to 12 Checkatrade vetting checks

Member since April 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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