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Lothian Domestics Ltd

9.93/10

BROXBURN

Checkatrade member since 2022

Services

  • Tumble Dryer Repair
  • Washing Machine Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service

Customer Reviews

Write a review

9.93 /10

Based on 106 reviews over the past 12 months

Quality of work

9.93

Reliability

9.88

Communication

9.89

Reviews (265)

  • 10

    Samsung fault

    Posted 3 days ago

    Great communication and really easy to get an earlier date via cancellation. The guy identified the fault almost immediately.
    Job location: PA7
  • 10

    Replacing the entire washing machine rotating drum

    Posted 5 days ago

    The repair person named Scott was extremely professional, identified the problem quickly ordered the parts, replaced a pretty major job for washing machine in a very quick time. He was conscientious, hard-working and on completion gave us a clear briefing on how to use the washing machine in the best manner to guarantee future longevity absolutely five stars service from Lothian domestic and their service chap Scott. Highly recommended! Five stars!⭐️⭐️⭐️⭐️⭐️
    Verified reviewer
    Job location: EH26
  • 10

    Washing machine repair

    Posted 6 days ago

    Went online around 1.00. Engineer arrived at 2.30. Excellent service and engineer very helpful and answered any questions I asked. Would highly recommend this company
    Verified reviewer
    Job location: EH11
  • 10

    Replaced control panel & a couple of other things

    Posted 16 April

    Prompt. Turned up on time. Constantly updated me regarding appointment. Carried out work efficiently & left no mess
    Verified reviewer
    Job location: G33
  • 10

    Drum and seal replacement

    Posted 15 April

    Very easy to book, good communication, polite and efficient engineer
    Verified reviewer
    Job location: EH10
  • 10

    Fridge freezer repair

    Posted 02 April

    First class service from Lothian domestics and first class work from the engineer Steven quick and efficient
    Verified reviewer
    Job location: KA26

Photos

Company Info

Owner

William Nisbet

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: GB289231771

Domestic WorkCards AcceptedInsurance Work Undertaken

We offer a full online quote and booking system on our website, available 24/7.


When requesting a quote through Checkatrade, please ensure you provide details including the brand of appliance and the fault you are experiencing. For certain quotes, if the brand or fault details are not provided, we would not be able to accept the quote. Thank you for your understanding.

Lothian Domestics is a growing family-run business, established in 2015, now offering domestic appliance repair services across Edinburgh, The Lothians, Glasgow, and a large portion of Central Scotland. We believe customer service is the cornerstone of any business and we aim for complete customer satisfaction. We have a fully transparent approach to pricing, which means we do not have any hidden charges or fees and all of our costs are explained clearly when you book a call.

For your peace of mind, our appliance engineers are all fully trained and insured for all work they carry out. Our engineers all have a wealth of knowledge when it comes to appliances and also carry a well stocked selection of parts in their van and this is why the vast majority of our jobs are completed on the first visit, resulting in a quicker turnaround for you. Every one of our appliance engineers are police vetted and carry company identification with them at all times. You expect the best and by using us for your domestic appliance repairs, you can be sure you are getting the best.

Reasons to Choose Us

- Fully transparent and realistic pricing structure. We do not charge any hidden fees. We are so sure of our pricing, we publish all of our prices online.

- Fast, friendly & efficient service. Most jobs are offered an appointment the same or next day after being received.

- We respond to almost all contact attempts within a few business hours, however normally much quicker. Our average response time at present is less than 7 minutes.

- We are a climate positive company. For every customer signing up on our website, we plant a tree, which helps us to do our bit to create a sustainable future for the generations to come. We also separately offset the carbon generated by our employees. To date, we have planted over 8000 trees.

- We carry a very extensive van stock, allowing over 98% of recent repair jobs to be completed on-site, on the first visit.

- We are fully insured and fully skilled to complete all work we carry out.

- We are GDPR compliant

- Our labour rates are fixed to cover almost all faults, meaning you know in advance what our visit will cost with no nasty surprises.

- Letting Agents/landlords get free access to MyLothian, our exclusive in-house system which allows you to track each repair from start to finish.

- We are approved repair agents for some of the largest manufacturers out there, meaning we have the knowledge and technical backup to repair most appliances.

- Unless advised otherwise by our customer, our engineers do not leave parts for you to dispose of after a repair, they take it all with them and dispose of it properly.

- Our engineers are all police vetted and carry photo identification so they are easily recognisable when they arrive on-site.

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

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