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Lord Roofing and Grounds Works Ltd

9.75/10

Ferryhill, County Durham

Checkatrade member since July 2019
5

Services

  • Asphalt Roofing Installation
  • Asphalt Roofing Repair
  • Balcony Roofing Installation
  • Balcony Roofing Repair
  • Chimney Cowlings Installation
  • Chimney Cowlings Repair
  • Chimneys Installation
  • Chimneys Repair
  • Conservatory Roof Conversions
  • Dormer / Roof Windows
  • Dry Ridge Installation
  • Dry Ridge Repair
  • Dry Verge Installation
  • Dry Verge Repair
  • Emergency Roofing Service
  • Felt Roofing Installation
  • Felt Roofing Repair
  • Fibre Glass Roofing Installation
  • Fibre Glass Roofing Repair
  • Flat Roofing Installation
  • Flat Roofing Repair
  • Glass Roof Installation
  • Glass Roof Repair
  • Green Roofing Installation
  • Green Roofing Repair
  • Hot Melt Roofing Installation
  • Hot Melt Roofing Repair
  • Leadworks Installation
  • Leadworks Repair
  • Liquid Plastic Roofing Installation
  • Liquid Plastic Roofing Repair
  • Metal Roofing Installation
  • Metal Roofing Repair
  • Moss Removal
  • Pitched Roofing Installation
  • Pitched Roofing Repair
  • Polycarbonate Roofing Installation
  • Polycarbonate Roofing Repair
  • Ridged Tiles Installation
  • Ridged Tiles Repair
  • Roof Inspection Report
  • Roof Lights Installation
  • Roof Lights Repair
  • Roof Replacement
  • Roofing Repairs
  • Rubber Roofing Installation
  • Rubber Roofing Repair
  • Sealoflex Roofing Installation
  • Sealoflex Roofing Repair
  • Single Ply Membrane Roofs Installation
  • Single Ply Membrane Roofs Repair
  • Slate Roof Installation
  • Slate Roofer Repair
  • Slate / Tiled Roofing Installation
  • Tiled Conservatory Roof Installation
  • Tiled Conservatory Roof Repair
  • Warm Roof Construction

Customer Reviews

Write a review

9.75 /10

Based on 16 reviews over the past 12 months

Quality of work

9.81

Reliability

9.69

Communication

9.75

Reviews (146)

  • 10

    Fixed without issue

    Posted 23 February

    Had to call today as one of our tiles had slipped and was over 4 years since roof was done same day the workmen came and fixed the issue, and now as good as new ... thank you
    Job location: NE29
  • 10

    Look no further

    Posted 10 February

    I’ve been very impressed with the various staff I’ve met throughout, all of whom seemed capable and confident with absolutely none of the pushiness or pressurising I’ve come across in past encounters with roofers. It speaks very well of the company that no one claimed any greater knowledge than they actually had or attempted to baffle me with claims they could not back up. The price quoted was very close to the one I had estimated for myself. We’d had the problem for quite some time and none of the several people I asked to take a look had been able to offer any explanation. The guy from Lord
    Verified reviewer
    Job location: NE30
  • 10

    Bay top replacement.

    Posted 08 December 2025

    Very efficient company. Scott Callum and James carried out the work to a very high standard. Matthew oversaw the work and came to check afterwards. Would recommend this company.
    Job location: DH1
  • 7.33

    Not good

    Posted 27 November 2025

    I had my roof replaced and insulated as the loft room was really cold. However nothing has changed, it is still freezing. The insulation is inadequate. I've contacted them several times and each time I was told someone would get back to me and I'm still waiting a week later. When the work was completed there were 2 complete large crates of tiles remaining which I had paid for, they were collected and I was not reimbursed. I paid a lot of money for work which was not carried out effectively. I am very disappointed and upset and I would not recommend them.
    Verified reviewer
    Job location: NE5
  • 10

    First class

    Posted 25 September 2025

    Positive experience from start to completion. Our bay window roof was replaced and all guttering and tiling work completed professionally and in good time. From first contact to completion including erection and removal of scaffolding was less than a week. Highly recommended.
    Verified reviewer
    Job location: NE33
  • 10

    Kitchen Slate Roof Replacement

    Posted 12 September 2025

    We had our 125 year old slate roof removed and replaced by Lord roofing, including new dry verge, membrane and lead work. Scott, Callum and James did amazing work on the roof, working efficiently and leaving the job site spotless when they left. Matthew did a great job managing this job, from coming to estimate, explaining options, ranging dates for work and communication throughout the project. 100% would recommend.
    Verified reviewer
    Job location: TS20

Photos

Company Info

Owner

Mr James Moore

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 300907637

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We understand the current situation regarding Covid19 or the Corona Virus is a concerning one and we all need to take precautions. As one of the company directors and a former Emergency Nurse Practitioner in Accident and Emergency the wellbeing of our customers and staff is paramount.

We are keeping a close eye on the situation and being guided by government recommendations. Any of our staff who start to show any symptoms will be self-isolating.

While the statistics show that the majority of the population will have mild symptoms and recover fully. The spread of the disease is obviously concerning. There are at risk groups who need to be extra vigilant.

If you have any concerns please inform the office or the surveyor who will be visiting your property. They are regularly hand washing and using hand gel as per government advice. We do not employ sales men to come to your house who need to give you a sales pitch face to face. Our surveyors can attend your property and carry out a telephone survey and take pictures of the issues and potential work required. They will then send you the information for you to look over. Our roofers, ground workers and scaffolders are being extra vigilant and where possible maintain appropriate distance. Our marketing team who deliver leaflets will again be regularly washing their hands and carrying alcohol gel.

If you have any concerns regarding this please get in touch.

As a family run business we appreciate your support through this time.

If you are suffering from anxiety from the current situation, below are some useful links that may help.

https://www.who.int/docs/default-source/coronaviruse/coping-with-stress.pdf?sfvrsn=9845bc3a_2

https://drive.google.com/file/d/1_O8grFdwMDuGVIE_RvdRfhHhf6xf3tY8/view

Support your local businesses and stay well.

Nicola Kirby

LORD Roofing and Grounds Works Managing Director

BSc (Hons), NMC registered

A true family-run local company with an old school mentality where pride takes complete precedent. Polite, courteous, respectful, honest, trustworthy, & peerless with our quality.

LORD Roofing and Ground Works are a locally born, family-run company. From the Directors, through to the Regional Manager, Customer Relations advisors, admin and accounts staff, to the front-line roofing apprentices. The strong family blood-line runs through-out, creating an unparalleled passion and unity, with a true love and understanding for our profession.

LORD Roofing and Ground Works are a close family unit, all of whom share the very same morals, beliefs and ethics. We collectively pride ourselves upon ensuring we take the most meticulous approach when carefully selecting the very highest-level of tradesmen to represent our company. Our passionate & endearing Customer Relations Department, are always on hand to ensure our clients receive the very best in customer care.

Our sole focus is to exceed our client’s expectations on every single occasion Every family member of staff is in place to make your interactions with LORD Roofing and Grounds Works a stress-free, caring, and a truly enjoyable and unique experience. We also offer fully comprehensive, legally-binding, 10-Year Insurance-backed guarantees as standard practice. This ensures our clients have complete piece of mind, with absolute confidence, their money and works are legally covered without exception.

LORD's Insurance-backed warranties are covered by the Consumer Protection Association. Also we have achieved an official accreditation awarded for our superior technical proficiency by The Confederation of Roofing Contractors; and the industry’s premier national Roofing association, National Federation of Roofing Contractors and Competent Roofer. In addition, approved contractor accreditations from Tobermore, Durabound, Resin Mill, Velux and the government-endorsed Trustmark and Certass, our clients can rest assured that they're in the safe hands of certified experts.

The ‘LORD Company Promise’ “To deliver the very highest quality of customer service, workmanship, and standard of products, for the very best price possible.”We will never be beaten on price, on a like-for-like basis"

Accreditations and awards

Consumer Protection Association
Consumer Protection Association
Velux Certified Installer
Velux Certified Installer

This trade passed up to 12 Checkatrade vetting checks

Member since July 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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