We understand the current situation regarding Covid19 or the Corona Virus is a concerning one and we all need to take precautions. As one of the company directors and a former Emergency Nurse Practitioner in Accident and Emergency the wellbeing of our customers and staff is paramount.
We are keeping a close eye on the situation and being guided by government recommendations. Any of our staff who start to show any symptoms will be self-isolating.
While the statistics show that the majority of the population will have mild symptoms and recover fully. The spread of the disease is obviously concerning. There are at risk groups who need to be extra vigilant.
If you have any concerns please inform the office or the surveyor who will be visiting your property. They are regularly hand washing and using hand gel as per government advice. We do not employ sales men to come to your house who need to give you a sales pitch face to face. Our surveyors can attend your property and carry out a telephone survey and take pictures of the issues and potential work required. They will then send you the information for you to look over. Our roofers, ground workers and scaffolders are being extra vigilant and where possible maintain appropriate distance. Our marketing team who deliver leaflets will again be regularly washing their hands and carrying alcohol gel.
If you have any concerns regarding this please get in touch.
As a family run business we appreciate your support through this time.
If you are suffering from anxiety from the current situation, below are some useful links that may help.
https://www.who.int/docs/default-source/coronaviruse/coping-with-stress.pdf?sfvrsn=9845bc3a_2
https://drive.google.com/file/d/1_O8grFdwMDuGVIE_RvdRfhHhf6xf3tY8/view
Support your local businesses and stay well.
Nicola Kirby
LORD Roofing and Grounds Works Managing Director
BSc (Hons), NMC registered
A true family-run local company with an old school mentality where pride takes complete precedent. Polite, courteous, respectful, honest, trustworthy, & peerless with our quality.
LORD Roofing and Ground Works are a locally born, family-run company. From the Directors, through to the Regional Manager, Customer Relations advisors, admin and accounts staff, to the front-line roofing apprentices. The strong family blood-line runs through-out, creating an unparalleled passion and unity, with a true love and understanding for our profession.
LORD Roofing and Ground Works are a close family unit, all of whom share the very same morals, beliefs and ethics. We collectively pride ourselves upon ensuring we take the most meticulous approach when carefully selecting the very highest-level of tradesmen to represent our company. Our passionate & endearing Customer Relations Department, are always on hand to ensure our clients receive the very best in customer care.
Our sole focus is to exceed our client’s expectations on every single occasion Every family member of staff is in place to make your interactions with LORD Roofing and Grounds Works a stress-free, caring, and a truly enjoyable and unique experience. We also offer fully comprehensive, legally-binding, 10-Year Insurance-backed guarantees as standard practice. This ensures our clients have complete piece of mind, with absolute confidence, their money and works are legally covered without exception.
LORD's Insurance-backed warranties are covered by the Consumer Protection Association. Also we have achieved an official accreditation awarded for our superior technical proficiency by The Confederation of Roofing Contractors; and the industry’s premier national Roofing association, National Federation of Roofing Contractors and Competent Roofer. In addition, approved contractor accreditations from Tobermore, Durabound, Resin Mill, Velux and the government-endorsed Trustmark and Certass, our clients can rest assured that they're in the safe hands of certified experts.
The ‘LORD Company Promise’ “To deliver the very highest quality of customer service, workmanship, and standard of products, for the very best price possible.”We will never be beaten on price, on a like-for-like basis"