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Lord Roofing and Grounds Works Ltd

8.66/10

Ferryhill, County Durham

Checkatrade member since 2019
5

Services

  • Block Paving
  • Patios / Paving
  • Driveway Cleaning / Sealing
  • Concrete Driveways
  • Tarmac Driveways
  • Gravel / Shingle Driveways
  • Bonded Aggregate Surfacing
  • Resin Bond Surfacing
  • Resin Bound Surfacing
  • Permeable Paving
  • Soakaways
  • Driveway Repair
  • Driveway / Patio Design

Customer Reviews

Write a review

8.66 /10

Based on 17 reviews over the past 12 months

Quality of work

8.82

Reliability

8.88

Communication

9.5

Reviews (132)

  • 10

    Good Work by Lord Roofing and Groundworks

    Posted 4 days ago

    We were very happy with the works completed by Lord Roofing and Groundworks on our property. The project was ably managed by Matthew, the dismantling and rebuilding of our two chimney stacks above the roofline and inside the loft was expertly undertaken and completed by Gary (Gaz), the finishing to the roofworks and flashing was expertly completed by Matty and his roofing team, and each day the jobsite was cleared of rubble and debris. Where necessary, Woody and Ray provided extra assistance on the project. At all times during the job, the Lord Roofing personnel were respectful and polite.
    Verified reviewer
    Job location: TS8
  • 10

    New flat roof.

    Posted 02 April

    A very quick response to my initial inquiry. A quote soon followed. The insurance company requested a further breakdown of the work, which was promptly supplied. Matthew showed great patience whilst waiting for the insurance to come through. The work was then completed promptly, and to a high standard. Very pleased with the whole experience!
    Verified reviewer
    Job location: DH6
  • 10

    various roof and Velux repairs

    Posted 21 March

    I have had several problems with a roof on my house built in 1963. Some were caused by slipped tiles, some by the failed inting on the ridge tiles others by pointing failures on the chimney. But the worst was the failure of the flashing on Velux windows installed about 12 years ago. After several attempts to get local builders to fix the problems, most of whom would not even consider fixing the problems and those that did inspired no confidence. So, I was fortunate to discover Lord, a truly competent, efficient company. Not only have they fixed all the problems but have also given a 10 year gu
    Job location: NE66
  • 10

    Roof Replacement and Drain insertion in Garden Drive.

    Posted 23 February

    I recently had the pleasure of working with Lord Roofing to replace the roof on my home, and I couldn't be more impressed with the results. From start to finish, the entire process was seamless and professional. The team (Mark, Jack and Morgan)demonstrated exceptional skill and attention to detail, ensuring that every aspect of the roofing project was executed to perfection. Mathew's (manager) Communication was clear and consistent throughout the project. Thouroughy recommendable.
    Verified reviewer
    Job location: TS20
  • 9

    2 Velux roof window replacements

    Posted 21 February

    The job was quoted fairly after searching for Velux installers in my local area and initially managed by Matthew who was helpful. The work was completed by Khy and Morgan who were absolutely stellar and worked tirelessly in cold conditions with great attention to detail. They helped restore the interior and exterior of the roof and provided extra work where it was required. I’d love these 2 to do further roof work in the future. Post job communication with management can be improved as I’m having to chase guarantees and blinds numerous weeks after the job.
    Verified reviewer
    Job location: DL2
  • 10

    We got more than we'd asked for. A stylish result, not just a set of repairs.

    Posted 20 February

    We expect this firm to be inundated with calls after our experience of their work as we have recommended them left, right and centre. Managed by Matthew, Khy, Mark, Gaz, Callum and Morgan were absolutely first-class from start to finish. We were impressed by their skilled commitment and attention to detail and have ended up with a house looking far better than we anticipated - not just a repaired roof but one looking better and smarter altogether with 2 classy dormer windows. The roofers also offered additional useful advice which we appreciated as we followed it through. Delighted.
    Verified reviewer
    Job location: NE3

Photos

Company Info

Owner

Mr James Moore

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 300907637

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We understand the current situation regarding Covid19 or the Corona Virus is a concerning one and we all need to take precautions. As one of the company directors and a former Emergency Nurse Practitioner in Accident and Emergency the wellbeing of our customers and staff is paramount.

We are keeping a close eye on the situation and being guided by government recommendations. Any of our staff who start to show any symptoms will be self-isolating.

While the statistics show that the majority of the population will have mild symptoms and recover fully. The spread of the disease is obviously concerning. There are at risk groups who need to be extra vigilant.

If you have any concerns please inform the office or the surveyor who will be visiting your property. They are regularly hand washing and using hand gel as per government advice. We do not employ sales men to come to your house who need to give you a sales pitch face to face. Our surveyors can attend your property and carry out a telephone survey and take pictures of the issues and potential work required. They will then send you the information for you to look over. Our roofers, ground workers and scaffolders are being extra vigilant and where possible maintain appropriate distance. Our marketing team who deliver leaflets will again be regularly washing their hands and carrying alcohol gel.

If you have any concerns regarding this please get in touch.

As a family run business we appreciate your support through this time.

If you are suffering from anxiety from the current situation, below are some useful links that may help.

https://www.who.int/docs/default-source/coronaviruse/coping-with-stress.pdf?sfvrsn=9845bc3a_2

https://drive.google.com/file/d/1_O8grFdwMDuGVIE_RvdRfhHhf6xf3tY8/view

Support your local businesses and stay well.

Nicola Kirby

LORD Roofing and Grounds Works Managing Director

BSc (Hons), NMC registered

A true family-run local company with an old school mentality where pride takes complete precedent. Polite, courteous, respectful, honest, trustworthy, & peerless with our quality.

LORD Roofing and Ground Works are a locally born, family-run company. From the Directors, through to the Regional Manager, Customer Relations advisors, admin and accounts staff, to the front-line roofing apprentices. The strong family blood-line runs through-out, creating an unparalleled passion and unity, with a true love and understanding for our profession.

LORD Roofing and Ground Works are a close family unit, all of whom share the very same morals, beliefs and ethics. We collectively pride ourselves upon ensuring we take the most meticulous approach when carefully selecting the very highest-level of tradesmen to represent our company. Our passionate & endearing Customer Relations Department, are always on hand to ensure our clients receive the very best in customer care.

Our sole focus is to exceed our client’s expectations on every single occasion Every family member of staff is in place to make your interactions with LORD Roofing and Grounds Works a stress-free, caring, and a truly enjoyable and unique experience. We also offer fully comprehensive, legally-binding, 10-Year Insurance-backed guarantees as standard practice. This ensures our clients have complete piece of mind, with absolute confidence, their money and works are legally covered without exception.

LORD's Insurance-backed warranties are covered by the Consumer Protection Association. Also we have achieved an official accreditation awarded for our superior technical proficiency by The Confederation of Roofing Contractors; and the industry’s premier national Roofing association, National Federation of Roofing Contractors and Competent Roofer. In addition, approved contractor accreditations from Tobermore, Durabound, Resin Mill, Velux and the government-endorsed Trustmark and Certass, our clients can rest assured that they're in the safe hands of certified experts.

The ‘LORD Company Promise’ “To deliver the very highest quality of customer service, workmanship, and standard of products, for the very best price possible.”We will never be beaten on price, on a like-for-like basis"

Accreditations and awards

Velux Certified Installer
Velux Certified Installer

This trade passed up to 12 Checkatrade vetting checks

Member since 2019

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