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Lockwork 24-7 Locksmith Services

10/10

Bishop Auckland

Checkatrade member since February 2022

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Services

  • Doors Opened / Unlocked
  • Lock Fitting
  • Security Door Locks
  • Safe Locks
  • Window Lock Fitting
  • Lock Repair
  • Snap Locks
  • Van Security Locks
  • Key Cutting
  • Emergency Locksmith Service
  • Window Lock Repair

Customer Reviews

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10 /10

Based on 22 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for its exceptionally prompt, professional, and friendly service. The work is completed efficiently to a high standard, with reviewers often highlighting the clear communication and fair pricing.

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Reviews (305)

  • Elizabeth V
    10

    Replaced locks and fixed door

    Posted 23 January

    Thanks for Callum and Scott. Very clear communication from the very beginning and transparant about the cost. Great customer service as well. Even coming back on the next day because he didnt have what he needs to replaced one of the locks. They also fixed my doors that cant be closed properly. Very recommended.
    Verified reviewer
    Job location: DH1
  • tom w
    10

    mortice lock picked and replaced

    Posted 22 January

    A key had fallen out of a hole in my pocket just after buying a house before ai got time to stash a spare (I have a safe now), so I needed the lock picked. lockwork we're punctual and quick and picked the lock and replaced it.
    Verified reviewer
    Job location: DL3
  • 10

    Fantastic customer service

    Posted 02 January

    Fantastic customer service from callum and scott. They responded to my quote request straight away and were at my house to help within a little over an hour. Prompt, professional, very friendly and gave me helpful advice before leaving. Fair price for such great service. Thank you!
    Verified reviewer
    Job location: TS19
  • 10

    Fast response in an emergency

    Posted 24 November 2025

    After I managed to lock myself out of the house, Matthew answered my call quickly and was reassuring. Arrived about 15 minutes after as he said he would and gained access to my home again quickly. The price was very fair and worth it for how quickly the job was done.
    Verified reviewer
    Job location: TS17
  • Sharon W
    10

    Repair of door lock and handles on a porch door and replace the broken lock on another door.

    Posted 06 October 2025

    Great job done . Prompt response . Explained all costs as the work was being done . Great value . Polite tidy efficient and respectful.
    Verified reviewer
    Job location: DL13
  • 10

    Locksmith service

    Posted 20 September 2025

    I recently used Lockwork 24-7 to change some locks and was really impressed with the service. Callum arrived promptly, was professional and polite throughout, and explained the process clearly. The job was completed quickly and to a high standard, with no mess left behind. Would definitely use this service again and definitely recommend their services.
    Verified reviewer
    Job location: DL16

Photos

+256

Company Info

Owner

Mr Callum Sutherland

Sole Trader

4 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Lockwork 24-7 Locksmith Services are available 24 hours a day, 7 days a week across the Northeast of England.

We are a small family run business providing a professional service to both residential and commercial properties.

We offer the highest standard of service to our customers:

· Experienced in the trade

· Free no obligation quote at a competitive price

· 24-hour emergency call out, 7 days a week

· No call out fee

· No VAT

· Both cash and card payments accepted

· Quick response time

· Gain entry when locked out

· Locks supplied and fitted

· Non-destructive entry where possible

· uPVC door and window lock repairs

. Key cutting

. Car and van gain entry

· Boarding up service

· Lock upgrades available

· Security surveys

· Burglary repairs and prevention

· Residential lockouts

· Commercial work

This trade passed up to 12 Checkatrade vetting checks

Member since February 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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