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Lockguard Locksmiths

8.53/10

Saint Neots

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Customer Reviews

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8.53 /10

Based on 26 reviews over the past 12 months

Quality of work

8.5

Reliability

8.38

Communication

9

What customers are saying

AI-generated from customer reviews over last 24 months

Customers regularly praise this trade for their prompt, professional, and efficient service, with many highlighting the quick response times. However, a number of reviewers have raised concerns about high pricing and feeling overcharged for the work carried out.

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Reviews (75)

  • 10

    Emergency locksmith

    Posted 6 days ago

    Very good service! Quick, good pricing and good staff.
    Verified reviewer
    Job location: PE19
  • 0.33

    Very expensive over priced poor quality workmanship should not be on checkatrade

    Posted 03 December 2025

    I had a new lock and assembly fitted to a pvc door at a cost of over £600 within a month the door would not latch closed I spoke with the receptionist about the problem and was told I would be charged for the work,the guarantee only covers the materials not the workmanship which is of a poor standard as the latch assembly was left with sharp edges. you could tell by the excuses they come up with why I was going to be charged the door must have dropped or it could have bowed it has only been 4 weeks and used very little. A visit would cost £87 plus VAT. I would not recommend this company
    Verified reviewer
    Job location: CB21
  • 1.33

    Dreadful experience

    Posted 24 November 2025

    We called this company to change several locks in a repossessed building. The locksmith seemed unsure as to what he was doing and apparently had someone else’s van which was low on stock and in a mess. His biggest concern was when and how he was going to get paid He replaced only 3 euro locks for £75 each. Even the most expensive ones that we buy are only £25 or so. They are easy to replace – slide out the old one and slide in a replacement. He spent ages dismantling a lock and wasn't able to open the door The bill was £900
    Verified reviewer
    Job location: CB6
  • 10

    Excellent service.

    Posted 10 November 2025

    Ben was so efficient and helpful. He got the job done in no time and explained everything very well. Thanks for your help!
    Verified reviewer
    Job location: PE1
  • 10

    Change of lock

    Posted 25 September 2025

    Very happy with the prompt service by the locksmith Vlad. He was very polite, helpful and professional. I would recommend Lockguard Locksmith to family and friends
    Verified reviewer
    Job location: CM18
  • 10

    Replacement of Door Lock

    Posted 11 September 2025

    A very easy transaction. Dealt with promptly and professionally. I have no hesitation in recommending to others or using again.
    Verified reviewer
    Job location: PE15

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