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Local Locks and Security

9.67/10

Orpington, Kent

Checkatrade member since March 2019
5

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Website

Services

  • Lock Repair
  • Security Door Locks
  • Lock Fitting
  • Doors Opened / Unlocked
  • Snap Locks
  • Emergency Locksmith Service

Customer Reviews

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9.67 /10

Based on 103 reviews over the past 12 months

Quality of work

9.81

Reliability

9.61

Communication

9.59

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this service for being quick, professional, and efficient, often highlighting the friendly and knowledgeable team. A small number of customers have mentioned that costs were higher than expected or noted some issues with timeliness.

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Reviews (453)

  • Ross H
    6

    Lock fix/replacement

    Posted 2 days ago

    The job they did was great but it wasn’t done untill 2 days after I asked for it to be done. I was promised twice that the job would be done on a certain day and they never showed up or even contacted to say they weren’t coming. I had to contact them to find out that they weren’t coming
    Job location: BN21

    Response from Local Locks and Security

    Apologies for the lack of communication, it was an extremely busy week but still no excuses. The parts from the supplier were delayed which delayed fitting. Once again apologies for any inconvenience caused.

  • Deborah C
    8

    Very expensive and they sent someone from a different company

    Posted 22 July

    The person I spoke to, said they could help and would send some one in 1 to 2 hours. What they did not tell me was they were from another company 24hrs service. It was extremely expensive, £60 to realign part of the lock, took them 2 minutes to do and cost considerably more for total work. While the locks now work, I would not use again as I thought I was getting a person from check a trade and it was extortionately expensive.
    Verified reviewer
    Job location: BS10
  • 10

    Lock change

    Posted 22 July

    Harry - really quick and helpful, answered all questions and very communicative.
    Job location: TN9
  • 10

    Would recommend

    Posted 17 July

    Very happy with work done. Would use again and recommend. A pleasure to deal with. Knowledgeable. Diligent. Great price. Goes above and beyond to keep price down and to provide customer satisfaction. Thankyou.
    Verified reviewer
    Job location: TN16
  • Katarzyna L
    10

    Lock change

    Posted 15 July

    Good experience.
    Job location: SE1
  • Stephen P
    10

    Repairs to patio door lock

    Posted 08 July

    Went above and beyond to complete the job, first to Southend to get the necessary parts and then to Braintree as they didn’t have all that was needed. A little on the pricy side? Not sure to be honest but prices are forever increasing and what with the fuel he used plus vat of course so probably ok
    Verified reviewer
    Job location: RM16

Photos

JJP Carpentry
JJP Carpentry
Jim - Proprietor

Company Info

Owner

Mr Jim Prentice

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 382774265

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

**NO CARS PLEASE!**


Local Locks and Security is a family run business, serving your local area established over 20 years ago with experience in Domestic and Commercial Locksmithing.


Being a family run business there are no hidden costs or agency fees involved.


About Us:


We provide Emergency Call-Outs 24/7 and also Non-Emergency Service with a 20-minute response time!


Whether you're locked out, moving home, need new locks, had your keys stolen, or require security upgrades - we are here to help.


If you have been burgled, we will have an engineer to your door within 20 minutes to secure or replace your door.


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ALL INSURANCE WORK UNDERTAKEN AND ALL COMMERCIAL DOOR REPAIRS COMPLETED.

This trade passed up to 12 Checkatrade vetting checks

Member since March 2019

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