Reviews

  • Ross H
    6

    Lock fix/replacement

    Posted 3 days ago

    The job they did was great but it wasn’t done untill 2 days after I asked for it to be done. I was promised twice that the job would be done on a certain day and they never showed up or even contacted to say they weren’t coming. I had to contact them to find out that they weren’t coming
    Job location: BN21

    Response from Local Locks and Security

    Apologies for the lack of communication, it was an extremely busy week but still no excuses. The parts from the supplier were delayed which delayed fitting. Once again apologies for any inconvenience caused.

  • Deborah C
    8

    Very expensive and they sent someone from a different company

    Posted 22 July

    The person I spoke to, said they could help and would send some one in 1 to 2 hours. What they did not tell me was they were from another company 24hrs service. It was extremely expensive, £60 to realign part of the lock, took them 2 minutes to do and cost considerably more for total work. While the locks now work, I would not use again as I thought I was getting a person from check a trade and it was extortionately expensive.
    Verified reviewer
    Job location: BS10
  • 10

    Lock change

    Posted 22 July

    Harry - really quick and helpful, answered all questions and very communicative.
    Job location: TN9
  • 10

    Would recommend

    Posted 17 July

    Very happy with work done. Would use again and recommend. A pleasure to deal with. Knowledgeable. Diligent. Great price. Goes above and beyond to keep price down and to provide customer satisfaction. Thankyou.
    Verified reviewer
    Job location: TN16
  • Katarzyna L
    10

    Lock change

    Posted 15 July

    Good experience.
    Job location: SE1
  • Stephen P
    10

    Repairs to patio door lock

    Posted 08 July

    Went above and beyond to complete the job, first to Southend to get the necessary parts and then to Braintree as they didn’t have all that was needed. A little on the pricy side? Not sure to be honest but prices are forever increasing and what with the fuel he used plus vat of course so probably ok
    Verified reviewer
    Job location: RM16